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Reviews of Windsor Palace Copacabana 4 stars

Rua Domingos Ferreira, 6, Copacabana, Rio de Janeiro, CEP 22050- 010, Brazil

#98 of 375 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 409 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 15 November 2024

    10
    Perfeito!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Everything was great. There was nothing that I felt could have been better. Not to do with the hotel, but in this area as a lone female I felt very safe, but you must exercise common sense!! I saw many NOT doing this.

    This hotel exceeded my expectations. They provide proper, good old-school hospitality, how it should still be done in the UK! The staff were very polite and helpful, the hotel, room, were spotlessly clean. The breakfast was amazing. Would not hesitate to book here again, for the price it is fabulous. Very short walk to Copacabana beach, felt very safe.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    10
    The whole staff members were fabalous, they deserve a pay rise
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It didn't change my good time at the hotel but I thought the lifts could be a bit more modern because I believe they don't met with the hotel standard.

    The service and attention provided, the staff was amazing, since the moment we arrived at the hotel till the moment we left.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Its proximity to Copacabana plus the staff were really helpful The breakfast was lovely with great options of hot and cold food

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi insuficient The balcony windows was not isolated, a hole brought all the cigarette smoke from our neighbour

    The room is big and clean. With a balcony. Bed is very comfortable Roof top is nice, with a bar and a pool. Staff is very nice and helpful. Thanks a lot to the whole team. Good location, 1 minute walking to the beach.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    10
    Perfect stay, location and help from staff
    • Leisure trip
    • Family with young children
    • Executive Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Diego was amazing and super helpful, It was comfortable and in a great location

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room wa just as we booked. Food in restaurant was excellent and staff were great.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Good location and staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Web picture is somewhat misleading. Rooms are very small. Bathroom amenities worn, and not the cleanest.

    Location, staff

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Superbly located, rooms a bit tired but fully functional, very helpful staff
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 10 nights

    Excellent location - short walk to Copacabana or Iponema beaches.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Room a bit small restaurant expensive

    Pool, sauna (which is actually a steam room) location

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Great location, and amazing stuff!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The property overall is a bit old, and the photos I saw during the booking weren’t really representative of the room. Having said that, the hotel is still very much a good option if you’re planning to stay in Rio

    The property is perfectly located in Copacabana (2 minutes from the beach). Stuff is great and very helpful, and the structure is very clean

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Excelente location, staff and breakfast.
    • Leisure trip
    • Group
    • Executive Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The TV service as I explained before.

    Everything but the TV service. I couldn’t manage the TV few channels it doesn’t connect to your device or the internet and bad picture. Also no options for CC in English. Their TV system needs to be updated.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Staff very friendly, hotel is a little dated but comfortable, clean and in a very good location. We were given a room we weren't happy with and they gave us a different room.

    Stayed in July 2024

  • Reviewed: 18 September 2024

    7.0
    Great location, friendly staff
    • Leisure trip
    • Family with young children
    • Executive Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were quite small

    Location to the beach

    Stayed in July 2024

  • Reviewed: 15 September 2024

    9.0
    Great location, friendly staff, good breakfast
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The road outside was a bit noisy

    Had everything you needed, view from the roof top pool bar was amazing. Staff extremely helpful

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Great stay, great location, very friendly and helpful staff, would 100% recommend to anyone travelling to Rio!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    One member of staff did walk into my room at 8am while I was still in bed which did think was pretty early to come in to make the room up. Had a few issues with my card key so had to go to reception a couple of times to get that sorted. Apart from that all was great!

    Brilliant staff, great location, nice little pool, nice room and comfy bed

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower was too high which made it difficult to shower without spraying water everywhere. Housekeeping sometimes didn't come to till after 3pm and we were often resting after an activity for the day

    The location was amazing, so close to Copacabana beach and heaps of restaurants. The staff were friendly and accommodating to any requests and allowed us to check in early. The rooftop had lovely views

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could be a little bigger.

    The rooms are clean and beds are comfortable.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    10
    Amazing!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It wasn’t possible to have a late checkout, however I was still able to leave my luggage in the hotel and enjoy my day. They also offered that I can use the pool and changing room in the rooftop if needed.

    Location is a block away from Copacabana. Staff is very friendly. I had a long chat with Diego whose recommendations contributed a lot to a successful and enjoyable trip!

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Early checkin would have been nice. We arrived at 6:30. We were allowed in about 10:30

    Location perfect

    Stayed in July 2024

  • Reviewed: 13 August 2024

    9.0
    Great place to stay when exploring Rio
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    WiFi had intermittent connectivity and strength was varied

    Great location and very helpful staff Lovely touch to lend towels and umbrellas for the beach Gym and pool are small but still nice

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, family-friendly (2 connecting rooms next to each other), clean, close to beach

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The property is an old building but it is in excellent conditions. I really appreciate the warm staff! If I have the opportunity to visit Rio again, I will go again at this hotel.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No coffee machine

    Proximity to Copacaban, many restaurants.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was too expensive.

    Location and comfortable room

    Stayed in July 2024

Showing 1 – 25

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