Rua Souza Lima 48 Copacabana, Copacabana, Rio de Janeiro, CEP 22070-001, Brazil
#129 of 357 hotels in Rio de Janeiro
Guests' ChoiceBased on 350 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 26 May 2024
Darren
United KingdomStaff were extremely friendly and helpful
Stayed in May 2024
Reviewed: 1 May 2024
Adrian
United KingdomNothing really
The location and the room was big.
Stayed in April 2024
Reviewed: 24 April 2024
Johnston
SpainIt was clean and the staff were very good
Stayed in March 2024
Reviewed: 22 April 2024
Alexandre
United StatesNice location and comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Argy
United KingdomEverything was good, maybe the breakfast variety could be a little wider.
Great location and the room was as shown in the photos - very clean and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Mark
United KingdomWas disappointed not to find there was a gym / fitness centre even though it was advertised on here as having one. Had two occasions where towels were thread bare but to be fair to the reception staff they had them replaced with new towels.
Great location / excellent breakfast with plenty of choice (including English breakfast tea) / rooms are modern and clean.
Stayed in April 2024
Reviewed: 10 April 2024
Monika
United KingdomYou could smell the kitchen cooking on 10th floor
Very friendly staff, bed was comfortable and shower had good pressure
Stayed in April 2024
Reviewed: 20 March 2024
Marco
BrazilThe bathroom size is very good.
Breakfast is served in several rooms, you can miss some food if you don't look at all the rooms.
Stayed in March 2024
Reviewed: 18 March 2024
Chengtsai
BrazilI booked two single bed rooms from booking.com, but the hotel didn’t prepare for that and charged us extra money.
The location is good.
Stayed in March 2024
Reviewed: 14 March 2024
Henri
FranceTo pay for the coffee capsules in the room
Spacious bedroom. Very good breakfast, I was not bothered by the windowless room. The gracious and available receptionists.
Stayed in February 2024
Reviewed: 4 March 2024
Timothy
BotswanaEvery thing was fine
Stayed in March 2024
Reviewed: 20 February 2024
Tatiana
United KingdomThe staff were excellent and the rooms were spacious and clean
Stayed in February 2024
Reviewed: 15 February 2024
Mushtaq
United KingdomThe WiFi was very slow I had to buy data
The big bed
Stayed in February 2024
Reviewed: 9 February 2024
Rakovits
AustraliaThe only thing should be fixed long ago is THE GYM AIRCON !!!
It was a great , and yummy buffet breakfast with all diverse options and juices, cheeses, omelette station, etc, Great, very helpful staff especially Dylan the concierge guy, and basically all of them. Special thanks for getting back to us the extremely overcharged Yellow taxi driver’s con payment : the 400 Reais !!! Good air conditioned spacious room,
Stayed in January 2024
Reviewed: 30 January 2024
Claudia
RomaniaHummidity in the room; Air conditioner was dripping in the room.
The team is always helpful, smiling, positive.
Stayed in January 2024
Reviewed: 27 January 2024
Rafael
BrazilThe facilities.
The room in general
Stayed in December 2023
Reviewed: 13 January 2024
Tatiana
PortugalCleaning in the rooms, they didn’t really clean just make the bed and change the sheets.
The staff was absolutely fantastic, the location, the breakfast was amazing.
Stayed in January 2024
Reviewed: 11 January 2024
Andrew
IrelandBeing refurbished at the moment but no bar or pool which was a drawback but theres plenty of bars and cafes outside the door and you've the best beach in the world so why do you need a pool!
Great location right on the Copacabana and really friendly and helpful staff. Booked tours for us, upgraded our room and gave us early check in which was welcomed after a long flight. Great breakfast choices in the morning, well worth choosing this option. They had a section on the beach where hotel staff would provide you with a chair and umbrella
Stayed in January 2024
Reviewed: 4 January 2024
Deepan
AustraliaWas expecting to have direct beach view but it is still a very good location
Extremely helpful and accomodating staff
Stayed in December 2023
Reviewed: 2 January 2024
Pamela
United StatesBed duvet cover was hard & lumpy Staff not very friendly
Location Good size room with large bed Good breakfast table
Stayed in January 2024
Reviewed: 26 December 2023
Darlan
ItalyNÃO HÁ ESTACIONAMENTO “No Park, no Business”
Breakfast
Stayed in December 2023
Reviewed: 21 December 2023
Sarah
PortugalLack of pool and the restaurant felt soulless. I believe they are installing a pool in 2024.
The staff were brilliant and we had a very comfortable stay. The breakfast was fresh and varied.
Stayed in December 2023
Reviewed: 10 December 2023
Awwaaba
United KingdomThe room wasn't the same luxurious standard as other Grand Mercure hotels I have stayed in. The view overlooked an apartment building that was very picturesque.
Staff were exceptionally friendly and professional. The location near Copacabana Beach was perfect, and as a solo female traveller I felt safe.
Stayed in October 2023
Reviewed: 28 November 2023
Rizwan
United Statesthey skimp on the drinking water in the lobby - come on guys, just let people fill up their bottles for free rather than waste plastic bottles from the minibar.
Excellent location near copacabana. Breakfast spread is humongous and there are made to order omeletes/tapioca pancakes.
Stayed in November 2023
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