com se trata de ressorte no Nordeste, beira mar, cardápio deveria ser incluído mais pratos com frutos do mar.

Stayed in June 2024

The kids club could be bigger

The facilities are very good, the location, rooms are comfort and food is above average for an allinclusive. The kids staff are very friendly

Stayed in October 2023

The beach, pool, breakfast, and all-inclusive services were excellent

Stayed in August 2023

restaurant a la carte not always available and requires minimum stay. restaurant food needs to be improved (buffet was very good)

Amazing Staff, swimming pool, drinks and beach

Stayed in February 2023

It needs to prepare more for the audience that wants work remotely close of the sea

There is nature in all places

Stayed in January 2023

nothing. I missed the beach services with beach chairs and sunshades.

Resort Boutique. Good food. Nice structure. The Japanese Food with SushiMan during dinners was a dial changer.

Stayed in December 2022

Music on the pool area was way too loud for our taste, if you are looking for a relaxing vibe, look elsewhere, but if you enjoy more of a party vibe, this is for you. Hotel is still undergoing renovation in some areas, so not everything is on tip top shape.

Everything was very new and well maintained, good taste. restaurants and pool area are excellent. Staff is amazing, always eager to please and easygoing. Food was very good!

Stayed in October 2022

just complement! the place is perfect! specially if you have kids.

Stayed in October 2022

The staff is more than helpful and are always with a big smile on their faces. The facilities are very well kept, the food is good (their bread selection is amazing) and rooms are very comfy. We stayed for a week and came home rested and happy.

Stayed in August 2022

la atencion

Stayed in July 2022

would make better use of the dining room by the pool. A bit more English would be nice

clean well distributed rooms were confortable good restaurant

Stayed in May 2022

Nothing

Absolutely perfect stay - very good food, super fun, great facilities and employees are great

Stayed in May 2022

Lovely staff and accommodation. Clean and beautiful rooms. Good food, the sushi was very very good. Everything was amazing.

Stayed in April 2022

The staff is amazing. the food is nice.

Stayed in March 2022

Nothing

Really surprised by the quality of all the services, the friendliness of all the staff and the attention to detail. A boutique 360 experience, rarely found in All-inclusive formats. Better than expected!

Stayed in March 2022

The hotel staff is excellent and great pool and spa!

Stayed in February 2022

comodidade do all inclusive na beira do mar maravilhoso

Stayed in January 2022

o check in foi lento demais

todo

Stayed in October 2021

i wish they had beach chairs on the sand on the beach

on the o ean, nice pool and great breakfast

Stayed in November 2021

NA

The people, the complex, the food, the entertainment

Stayed in October 2021

Overall the privacy of the jacuzzi room we paid extra for was lacking. The DJ was loud but it was part of the experience here we enjoyed during the day. Not much to complain about the place is awesome. COVID obviously makes masks required and we could all complain about that but the resort maintained good hygiene for everyone. An extra blanket would be nice.

The food was amazing, Staff was very friendly, house keeping does a great job here. Reception was extremely helpful. Some how a Ninja re-stocks your room with snacks and drinks you will never see them it just happens like magic. Loved this place will definitely return and recommend it for a 5 star experience.

Stayed in October 2021

The payment process was scandalous! A few days before I received an email from the hotel threatening to cancel my reservation if I didn't pay 48h before arriving. The payment had to be done on an online website which initially declined my all cards. At that point I was threatened to be charged on my card registered on booking.com for the deposit (which was the full amount of the stay). I understand that hotels prefer being paid directly but when traveling internationally it is very difficult to not be offered the option to pay at check-in (and be forced to pay on a website). After spending hours on the phone with booking.com, my bank and the property we were able to resolve the issue. But this has caused tremendous stress and made me regret having chosen this resort. The room was not properly cleaned at the time I checked in. The bathroom still had traces from the previous guest (the toilet to be specific), the shower had not been cleaned properly and the sofa had brown traces on cushions where you sit. After reporting, all issues were quickly addressed by the cleaning staff and the rest of the stay went well. But for a Westin this was a bit of a turn off initially.

The common areas of the hotel (pool, restaurant, spa,...) The services associated with the all inclusive (food, music, gym,...)

Stayed in August 2024

Rooms need some improvement and food could be better overall

Friendly staff

Stayed in January 2023

gym is small not equipped at all and can not handle such big resort with a lot of guests , needs modifications and upgrade.need to add more machines and weights . this is not a gym for 4-5 stars resort . tuna Resturant ; was disaster , 2 hours to wait for main dish and service slow ? no idea of that day they had some issues going on or that’s regular . spa bit over priced . more tv channels would be great and if possible in English as not all guests can speak or u detectando Portuguese. those are comments to improve service and place not to complain . over all we loved it

employee : they are nice , helpful ,smiling all time and super friendly specially around pool and main buffet Resturant and coffee shop breakfast was my favorite part , lunch and dinner in buffet Resturant was acceptable and ok . beach :clean and beautiful ,windy but beautiful activities : around swimming pool are nice , bars and coffee shops are perfect serving drinks all day long . check in /out smooth and easy transportation easy

Stayed in December 2022