Rodovia Helio Smidt, s/n - Terminal 2 - Asa D - Piso Terreo - Desembarque Nacional Leste, Guarulhos, CEP 07792-970, Brazil
#25 of 44 hotels in Guarulhos
Guests' ChoiceBased on 299 hotel reviews
7.5Cleanliness
8.1
Comfort
7.5
Location
9.1
Facilities
7.4
Staff
8.6
Value for money
6.6
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
Julie
United StatesThe long search to locate the hotel. The room is very small, with barely enough room to stand our suitcases up beside the bed.
This hotel is very hard to locate within the airport. There are no signs to help you find it, and the directions the hotel gave did not take us to the right location. Apparently there is an east and west location and they are far apart.
Stayed in May 2024
Reviewed: 2 June 2024
Laura
NetherlandsIt is VERY noisy. I tried to sleep but I constanly heard people walking or moving suitcases on the floor above me, or children making noise, or people in other rooms talking. I think the staff should be more attentive to the people who are making these noises and tell them to be quiet. I only had a few hours between my flights that I could sleep, and i’m not paying €120 to stay awake.
I liked that it was inside the airport, although it was a bit hard to find.
Stayed in June 2024
Reviewed: 10 May 2024
Werner
CanadaI do not like sharing a bathroom.
It was well air conditioned. The bed was large enough.
Stayed in May 2024
Reviewed: 27 March 2024
Natan
Costa RicaI went to the wrong branch by mistake. The signs do t indicate. I arrived at last at the right place at 1am and had to wait in line for 20 minutes. My room was at the second floor and my suitcase was too heavy to carry up. I had to wait again, after the check in process for some to come take my suitcase to put in a small room. Altogether I only went to sleep at 2am which is way later than I hoped. The girl at the check in was kind and doing her best though
It being inside the airport is very convenient
Stayed in March 2024
Reviewed: 24 March 2024
Kh
South KoreaIt is too expensive. Even though I only stayed 5 hours, to secure the room with a bathroom I need to pay almost doubled fare from the room fare infomation at the front desk.
It is inside the airport. If somebody need to depart early in the morning. It can be the best option.
Stayed in March 2024
Reviewed: 24 January 2024
Emeline
CanadaNo hot water.
Stayed in December 2023
Reviewed: 15 January 2024
Caique
BrazilIt is expensive
Very convenient for those have connections in the airport. Also comfortable bed and very clean room.
Stayed in December 2023
Reviewed: 3 January 2024
Anthony
United KingdomWe had great difficulty finding it. We asked lots of people and were seent to the wrong place about 5 times
Right in the centre of the airport
Stayed in November 2023
Reviewed: 26 December 2023
Luiza
HungaryThe sound proof of the room was not the best. As expected, the size was very small. But nothing that surprised me.
It was very convenient and the bed was very comfortable, as was the pillow. Really like how clean and spacious the shared bathrooms are. In addition, I'd suggest people to bring earplugs, because you will be able to hear the neighbors coming and going at very random hours.
Stayed in December 2023
Reviewed: 14 December 2023
Vanessa
NetherlandsNothing
Easy to find, convenient, quick check in, clean and comfortable room
Stayed in December 2023
Reviewed: 12 December 2023
Claudia
AustraliaToo small, I barely could fit myself with all luggage
Cleaned
Stayed in November 2023
Reviewed: 12 December 2023
Raí
PortugalVeeery expansive for a room that my luggage almost didn't fit in. Not very sound proof, but they give ear plugs at least. The Room was super cold although outside was 30C. The wifi login didn't work and they couldn't find why.
Clean and in a strategic position. Staff was nice and helpful.
Stayed in December 2023
Reviewed: 18 November 2023
Peter
United KingdomWhole terminal had AC problems when I started there, which meant temperature was not ideal, but I slept ok. A bit hard to find.
small rooms inside the terminal, ideal for a few hours sleep on a long layover. It was nice and quiet. I chose a sure with private bathroom which was great for a shower between flights. Staff were friendly and knowledgeable.
Stayed in November 2023
Reviewed: 17 October 2023
Jude
AustraliaThe noise from other rooms carries. I was lucky to be there late at night so it was fairly quiet until about 6am. The morning staff could not provide any guidance or directions to domestic terminal 1 - not at all interested). Turns out it’s quite a long way by free shuttle bus which would’ve been helpful to know. 
After a long fight it was good to stretch out have a nights sleep without having to taxi to a hotel. While it’s a bit hidden away, it’s a great location. 
Stayed in October 2023
Reviewed: 3 September 2023
Jacqueline
MexicoNoise from other guest
Location
Stayed in September 2023
Reviewed: 1 September 2023
Diana
AustraliaSize of room and noise from other guests.
Position is fabulous! Staff excellent and great that they spoke English. Big help! Very clean but small and noisy as people arrived and left other rooms. Much better than sleeping in the airport terminal. It was very safe!
Stayed in August 2023
Reviewed: 12 August 2023
Rosa
AustraliaLess noises
N/A
Stayed in July 2023
Reviewed: 30 July 2023
Yesenia
United StatesThe rooms are a closet. No privacy from other rooms. You hear coughs, laughs, people moving on their beds, people passing gas, and can even smell it. Walls are just section dividers, not real walls. Bed has the bear minimum and not even a full set of sheet covers. Sheets are extremely thing. Room was so small that you do not fit with more than one piece of luggage.
Location could not be better. The gentleman at check in spoke English and was very helpful. Facility was clean. Bathrooms were clean and organized.
Stayed in July 2023
Reviewed: 29 July 2023
Peter
United StatesTiny room. Room expensive and you are paying for the location.
Great location and very convenient. Very good staff.
Stayed in July 2023
Reviewed: 26 June 2023
Alexandra
ChileBed not was too soft
It was a good place to rest
Stayed in June 2023
Reviewed: 18 June 2023
Rosecler
AustraliaToo expensive for what they offer
Location
Stayed in May 2023
Reviewed: 14 June 2023
Julia
Brazilnone
just perfect location for 1 night to catch flight next day very early in the morning.
Stayed in June 2023
Reviewed: 5 May 2023
Lucas
United StatesWhen booking I understood that it was a very small space, but I wasn’t expecting not even being able to sit up in bed. There was also a very long line to check in and only a single person at the front desk to assist.
The bathroom and room were clean. It’s very refreshing to get some sleep in between flights.
Stayed in May 2023
Reviewed: 22 March 2023
Suelen
Australiasuper expensive
location
Stayed in March 2023
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