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Reviews of Mercure Belem Boulevard 4 stars

Travessa Dom Romualdo de Seixas, 1560, Umarizal, Belém, CEP 66055-200, Brazil

#18 of 54 hotels in Belém

Guests' Choice

Review score

Based on 54 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Apartment with Queen Bed
    • Stayed 1 night

    Nice and central. Staff were nice

    Stayed in September 2024

  • Reviewed: 27 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Apartment with Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Location, breakfast.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Apartment with Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    My room was spacious and very clean. The staff were friendly and helpful. The breakfast was very very good.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Apartment with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Meal services.

    Everything else.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Fine
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    People were kind but not warm

    Location

    Stayed in June 2024

  • Reviewed: 9 September 2023

    8.0
    Great solution to staying in downtown Belem in a pleasant, comfortable space with a great breakfast buffet and helpful s
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is run by another company. Breakfast was great, but service any other time was excruciatingly slow even if there were only a few people ordering drinks or dinner. It was never crowded. One wait person, after we'd tried to get her attention for over 15 minutes (there was only one other table of guests) was rather rude explaining to us that she was the only one working and was very busy. Seriously?

    Great location. The rooms were a good value for the money, clean, and with a good shower. The breakfast buffet was plentiful. Staff were extremely helpful, especially when I had a last-minute laundry order.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor cleaning: Trash under the bed.

    Stayed in July 2023

  • Reviewed: 11 December 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The staff made some noise, early morning.

    The location.

    Stayed in December 2022

  • Reviewed: 25 August 2022

    8.0
    it was nice
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it was good

    Stayed in August 2022

  • Reviewed: 20 April 2022

    7.0
    Good location, no coffeemaker in room.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No iron, no coffee machine to boil myself a cup of hot water. I hope it was a mistake. It was my third time there. Last to times I did get these features in my room. It was quite clear the frontdesk agents I met last 2 visits were more fluent in English than the ones I met during this visit.

    Good location. Up-to-date interior. Beautiful hotel from the outside too.

    Stayed in April 2022

  • Reviewed: 6 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The wifi was very unstable in the room and we repeatedly lost the connection throughout our stay. This should not be the case for a hotel of this standard.

    Very good hotel with service-minded staff. Nice, rich breakfast. Pool with astonishing view.

    Stayed in November 2021

  • Reviewed: 9 September 2024

    4.0
    A OK hotel in a city with very limited options.
    • Leisure trip
    • Couple
    • Standard Apartment with Queen Bed
    • Stayed 3 nights

    The breakfast is fine but lacks regional dishes and fruits

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    Great location to stay with restaurants and supermarket nearby
    • Leisure trip
    • Family with young children
    • Standard Apartment with Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    The only thing I would improve is the swimming pool maintenance. Pool needs to be cleaned everyday since sunscreen residual was evident. A part from that, everything was good

    Location, the super pro-active staff, the breakfast. The hotel is in a nice area and I definitely recommend to stay there

    Stayed in August 2024

  • Reviewed: 15 August 2024

    6.0
    Just OK- for the value, the staff could've been friendlier and the facilities better maintained.
    • Leisure trip
    • Couple
    • Standard Apartment with Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    The front desk staff was incredibly lazy. The battery on our door broke, and for several hours we had to go to the front desk every time to have someone let us into our room. Initially they said they needed to wait for a technician to help. Finally, they got sick of bringing us to our room and fixed the door themselves in just 5 minutes. They could have avoided a lot of frustration in the first place. Also the beds were too soft and hurt our backs. Finally, the pool area was neglected and the gym never had water in it until the last day (7th) day I used it.

    The breakfast spread was great, and the breakfast staff was very friendly. The fitness room also had a lot of good equipment, and there are a few good restaurants and bars that are safe to walk to from the hotel.

    Stayed in August 2024

  • Reviewed: 17 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Apartment with Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    The room’s size

    Stayed in July 2024

  • Reviewed: 4 June 2024

    3.0
    Dirty!
    • Leisure trip
    • People with friends
    • Standard Apartment with Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty! Dirty tables and floor at restaurant, a friend saw 2 cockroaches, one in the bathroom, other came out the coffee machine! The toilet in our bathroom was clogged, at least the reception was quick to have it fixed. It takes long to check in, badly trained staff. Room was not available when we got there, later than check in time.

    Not much

    Stayed in June 2024

  • Reviewed: 29 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast

    Stayed in November 2023

  • Reviewed: 21 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s not clear and the photos do not correspond to reality

    Location is very good

    Stayed in August 2023

  • Reviewed: 20 April 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed and room had a bad odor. We ask them to change the sheets but the bed still had a bad odor.

    The breakfast was good.

    Stayed in April 2023

  • Reviewed: 28 October 2022

    10
    amazing stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    the pool is too high in the building. , lighting in the room could be a bit brighter, but overall it is not too bad.

    The breakfast was amazing, the staff is super helpfull and spoke English

    Stayed in October 2022

  • Reviewed: 29 August 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Pool not so big, but it is on the 30th floor with a great view.

    I will definitely stay here again. The staff went above and beyond the call of duty to make us feel welcomed. I asked for a special request for one of my colleagues and they were happy to make it happen. I highly recommend this hotel. The buffet has a large selection of items. Some rooms had a big balcony to the main street, others didn't have one and faced away from the street but these are very quiet rooms. Overall: a good mid-range-price hotel.

    Stayed in August 2022

  • Reviewed: 12 July 2022

    1.0
    Facilities to work and internet were terrible.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    Facilities to work and internet are terrible.

    Location is perfect.

    Stayed in July 2022

  • Reviewed: 24 March 2022

    6.0
    I would go back , but only in a better room
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The size of my bathroom. it was minuscule!

    The delicious breakfast

    Stayed in March 2022

  • Reviewed: 13 November 2021

    10
    in my opinion the best choice in Belem without a doubt
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    ras

    in my opinion, the best choice in Belem. excellent value, good staff, clean and spacious (depending on the room) good breakfast etc... I highly recommend

    Stayed in October 2021

Showing 1 – 25

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