Everything was fine.

Stayed in May 2024

We had a room with a window directly to the airconditioners, which made quite some noise. But we were there for 2 nights so it was fine

Staff was friendly. Bed was fine.

Stayed in April 2024

Internet did not work in my room. I had to walk down the hall to check my email. Also, the Internet based tv struggled to get a signal. Netflix and YouTube were available when they had WiFi. Otherwise it was only local broadcasting stations on TV, all in Portuguese, and mostly news and religious programming. No actual shows to watch.

Very clean, friendly staff.

Stayed in April 2024

The area looks a bit dangerous. The day time is ok but the night time it turns a kind of the walking dead city

The breakfast was ok. It was clean.

Stayed in February 2024

I think that the sheets used in the beds could be better. And also the pillows.

Excellent breakfast. Good variety of cakes.

Stayed in September 2023

There were two of us and we were initially only given one towel and had to ask twice for this. The internet was awful. It was very difficult to do anything on the internet. Netflix buffered so much we couldn't always watch television

Staff very friendly, location perfect, room a good size and a large choice in the buffet breakfast. We were able to leave our bags for a couple of days.

Stayed in September 2023

A small fridge in room would be an asset.

Central location…walk most places, near bus station and the grand markets, and the fantastic Hippie Fair every Sunday near the park. Good breakfasts also, and a quiet room away from Main Street.

Stayed in August 2023

Could do with a little modernisation with decor and there is little to no natural light.

The location was good and WiFi was good enough to stream. Breakfast is also good for the price that is paid

Stayed in August 2023

There are empty rooms before 14:00, but not allowed to check in before the time.

location and simple

Stayed in March 2023

Great location for people travelling by bus, and superb breakfast. The staff at the reception were also very friendly and helpful.

Stayed in October 2022

This review has been hidden because it doesn't meet our guidelines.

Check in Poderia ser mais cedo 12:00 Igual o check out

Café da manhã

Stayed in April 2022

Facilities were a bit limited which is to be expected, but to the extent you have to pay for water and there's no microwave you can use.

For the price and convenience it's perfect; a place to rest your head and eat breakfast before getting on with the rest of your day.

Stayed in April 2022

I'd like if there was more chanel's on the tv, for we watch movies. And I think that miss a frigobar at the room.

I liked of the staff and the location of the hotel.

Stayed in April 2022

24h reception spacious room

Stayed in January 2022

Nothing to report.

The place was cozy enough, the location was really good and the staff did a good job!

Stayed in October 2021

Breakfast

Location

Stayed in September 2021

First we stayed in a room without a windows and with the noise from the kitchen, but when we requested a chance we were able to move to a better room.

The people at the service are friendly and have good will and the hotel is in line with the price

Stayed in June 2024

Conveniently located in the central district, comfy room with great AC, good breakfast and very nice price 👍

Stayed in November 2023

The center of Belo Horizonte, where the hotel is located, is an area of ​​extreme insecurity where no Brazilian recommends staying or transiting. People in a situation of extreme poverty and addictions, lying on the street or walking like ghosts. Forget about walking in the street when the sun goes down. They gave me a room where the window did not close, it was cold, I had to argue for half an hour to change the room. They said somebody would fix it the day after. Because of the cold I asked for a blanket, they charged me an extra 10 reais! There was not a bed light. Impossible to sleep because it was like being on the street, whose screams and violence entered into the room. I have the impression that the comments on Booking about this hotel are false, I chose it based on the comments but they do not reflect what the hotel is, the score that Booking gives it is implausible. Booking is not longer reliable after this experience. Avoid this hotel with its horrible neighbourhood.

Nothing

Stayed in September 2023

Do café da manhã e da limpeza do hotel

Stayed in September 2022

Breakfast was amazing. Location was perfect. Close to everything.

Stayed in September 2022

The location is good near buses terminal and city center, near everything the stuff was friendly breakfast very good

Stayed in September 2022

Had a very bad experience here. Before arrival the full amount that was owed for the room was taken from my account, but then when I arrived they also insisted on taking another card payment for a holding fee. I didn't have a choice here and tried to explain that I didn't really have enough money to do this. In the end I had no choice. The manager was very rude and patronising. I was told that the holding fee would be transferred back to my account immediately, this was not the case. It took a whole month for the payment to be transferred back to my account. This left me short of money as I was traveling on a tight budget. I will never stay here again in my life. It was very stressful and the customer service I received here was absolutely terrible.

Stayed in August 2022