Rua Timbiras, 1660, Lourdes, Belo Horizonte, CEP 30140-061, Brazil
#43 of 148 hotels in Belo Horizonte
Guests' ChoiceBased on 128 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 18 September 2024
Paul
Chilegood
Stayed in September 2024
Reviewed: 4 September 2024
Sven
BrazilParking is horrible
Stayed in June 2024
Reviewed: 31 May 2024
Doddy
AustraliaNothing to complain
Breakfast was great 👍
Stayed in May 2024
Reviewed: 29 May 2024
Mike
United StatesThis hotel is showing it's age. The chairs in the rooms are completely stained and just look dirty. The a/c thermostat controls in both rooms I stayed in did not work. They just stayed on and the rooms got too cold, no way to control the temperature. That's an easy fix. They need to get better linens and ones that tuck under the mattress. The sheets just pull away when you move and you end up with the bare mattress. There were some cleaning issues, but they were uickly resolved and having white tile in the bathrooms isn't making the cleaning ladies life any easier. You see every little hair and if the floor is wet at all, you will leave black marks from the dirt on your shoe soles if you walk in a drop of water. The biggest disappointment for me was that the hotel restaurant Pleno Bistro has closed indefinitely. I don't know if you can give a hotel a 4 star rating if there is no restaurant, no room service...nada. I have stayed in this hotel for years, this was a 2 week stay this time. The restaurant was really good and the prices were reasonable. I miss the staff at Pleno, they were so great. BH Plaza really needs to get another restaurant in there, I think they will lose business without a house restaurant. It is still a great value and a very comfortable hotel.
The staff are great! They do their best to help in any circumstance, some speak English as well. The beds are very comfortable and they do have true KING sized beds. The view was great from the 19th floor, it was beautiful with city and mountain views. The view of the cathedral was amazing too! #1904 is the best! The a/c control didn't seem to work though, it just had one setting....extra cold. Better than being hot. Having the mini-mart with food/drinks and all kinds of snacks in the lobby area is awesome. It's ok if you're using dollars, pretty expensive if you're spending reais. But great in a pinch. Breakfast is pretty good, but they need to rotate more options and variety. Too much bread and cakes, I am on a very low carb diet and this made if tough. But, pretty good either way. The location is SUPERB with so many restaurants and bars within 1-2 blocks away. Don't miss Cantina do Lucas at Meletta and if you like burgers, go to Godó - Pizza e Burguer!! I am a gringo and I freaking loved their burgers! It's 1 block away. Stay here, it's a great spot.....
Stayed in April 2024
Reviewed: 27 May 2024
Paul
AustraliaVery small foyer, hotel is best for transit and short stay.
Large, clean room with excellent bed. Next door to airport bus service.
Stayed in May 2024
Reviewed: 21 May 2024
Kelly
NetherlandsEverything was fine
The location and the maintenance of the place, it is old but they really take care of it
Stayed in May 2024
Reviewed: 5 May 2024
Pierre2020
SwitzerlandBreakfast was OK, but a bit too "standard". It is also difficult to get prepared beverages, like juices, not loaded with sugar, as this suits the Brazilian taste.
The staff was very pleasant, the room was large, comfortable. The hotel has washing machines, with dryer functionality, very useful after a long trip.
Stayed in May 2024
Reviewed: 29 April 2024
Eugenia
United StatesThe shower head needs to be clean it was side splashing water. The position of the AC blows air direct to the bed which makes us feel cold and dry that we had to turn it off in the middle of the night, and to turn it back on in the morning to cool the room.
Room was comfortable, clean, adn quiet.
Stayed in April 2024
Reviewed: 19 April 2024
Wilse
SwedenMore variation.
Breakfast was ok, not big variation. Could be better.
Stayed in March 2024
Reviewed: 4 April 2024
Margaret
CanadaThe wifi was poor. The elevator was very slow. The lights in the hallways were motion activated so it seemed quite dark. Refrigerators weren’t stocked.
It’s very close to the airport bus and the staff were friendly and helpful
Stayed in March 2024
Reviewed: 12 March 2024
Mariana
United StatesThe pool was very small and no outlets near the beds
The location
Stayed in March 2024
Reviewed: 4 February 2024
Vanessa
South AfricaPillows a bit uncomfortable
Breakfast with a lot of variety Location
Stayed in January 2024
Reviewed: 5 October 2023
D
United StatesThe fact that there are no porters, only 2 front desk attendants, no one to help you with your luggage, and considering that I had 3 large ones and a carry-on, I was in desperate need of help. Also, It is still cleaner than most, but you can see that the shower needs to be upgraded. The breakfast starts at 6:30 am but the first bus to the airport leaves at 6:00 am so, you won't get any that morning. That should be taken into consideration by the hotel. All in all, it is still a very good place to stay.
The location is unbeatable. Close to all major areas and just around the corner of the bus stop that takes you to and from the airport. It is still quite a comfortable place, although the clientele has changed quite a bit, if you know what I mean. I've been staying there for the past 20 years, and it's maintained its shape quite well, all things considered.
Stayed in October 2023
Reviewed: 25 September 2023
Veríssimo
United StatesStaff not friendly or pro-active at all. At the entrance hall of the hotel, there are like 5-6 steps. I had two big suitcases with me and a backpack. There were 2 employees at the entrance hall and no other guests at the moment. Staff did not offer to help with the luggage or to operate the small cargo/wheel chair elevator they have. I didn't see the cargo elevator when I arrived, so the staff just watched me struggling with the luggage and the steps. At the check-out I had to ask them to turn on the elevator. While I was waiting for my Uber I saw the same happening to other guests. They never offer help and looks like they don't want to operate the elevator as well. My room was very noisy. There are dogs in the neighborhood barking day and night! I woke up in the night several times with the noise.
Spacious room, comfortable bed, good breakfast, good location, close to malls, pharmacy, restaurants, bakery, bars and access to direct transportation to the airport (conexão aeroporto is and executive bus, very safe, comfortable and with an affordable price).
Stayed in September 2023
Reviewed: 22 August 2023
Carlos
United Statesold mattresses
Location
Stayed in July 2023
Reviewed: 18 August 2023
Werner
United StatesHomeless people sleeping on the property and confronting when people walk out the front doors! The Wi-Fi was terrible
Overall very good!
Stayed in August 2023
Reviewed: 29 April 2023
Raphael
SwitzerlandBreakfast is from 6h30 to 10h30 on weekends but at 9h30 there was barely something left.. The next day I went at 7h30 and it was very good!
Bed very comfy, soundproofing very good, spacious rooms.
Stayed in April 2023
Reviewed: 14 March 2023
Robert
United KingdomHotel comfortable but in need of refurbishment. Spacious room. Excellent location near bus terminal for airport.
Stayed in March 2023
Reviewed: 15 November 2022
Cotta
United StatesWhen I asked for an extra blanket the guy wasn't ready to help. I had to insist to get it. I had an extra kid and brought a travel mattress once the hotel couldn't make arrangements on my reservation which I was fine with and was able to sort things out. The pool is inside but not heated, we couldn't use it.
I like the breakfast, location and the beds. The blinds were awesome, completely dark as I like to sleep.
Stayed in November 2022
Reviewed: 15 November 2022
Thiago
BrazilHair dryer was not working
Stayed in November 2022
Reviewed: 31 October 2022
Kristina
FranceThere were still a lot of long hairs à bit everywhere in the room and toilet.
Huge room.
Stayed in October 2022
Reviewed: 27 September 2022
Pauline
United KingdomThe breakfast did not have much choice and the quality of food was low compared to other hotels in Brazil. The shower was leaking everywhere in the bathroom.
Very big room, lots of space and comfortable.
Stayed in September 2022
Reviewed: 5 June 2022
Jeremy
United KingdomVery helpful staff
Stayed in June 2022
Reviewed: 17 April 2022
Thomas
BrazilPoor Breakfast, lack of cold and hot options, no yogurt, no hot Brazilian potatoes, no caucus, no fruit salad, and small sitting area, which does not accommodate all customers comfortably and in time due. Swimming pool a joke, more like a hot tub, but cold. External garden not comfortable.
Nice comfortable room in good size with comfortable bed. Great location for walking the city center and surrounding bairros (Liberdade and Savassi and Mercado Central), very next to the Airport Shuttle Bus (Conexão Aeroporto).
Stayed in April 2022
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