The bathroom shower wasnt as clean as expected and some of the furnruite pieces were dirty, The shower head was broken and dont work properly, and the fridge had weird smell,

The size of the room was great, The staff was super helpful and nice, the city view is also nice. the location of the hotel is great its close to everything, and the city is small so it only takes few mins to reach any point

Stayed in June 2024

Housekeeping doesn't respond. No towels at pool areas. should have separate Souna and steam room for ladies and gents. families are not comfortable to use the sharing Gym facilities.

Location is very nice. Room AC is very comfortable. rooms are big and clean.

Stayed in June 2024

Bad smell in every corner in this hotel in corridors, rooms, restaurant, reception. Bad maintenance for bathrooms, washing machine, TV.

Good location, very spacious rooms and availability of car parking

Stayed in June 2024

No seaving kit provide No tooth pest and tooth brush Bath area no soap tray Bad odor in room

Hotel is 4 star rating but looks like 1star facility

Stayed in June 2024

Staff did not respond to make up the room on our 2nd day of stay. We had informed personally but was not cleaned

Very comfy apartment. Facilities very good for a family stay.

Stayed in June 2024

Pleasant

Stayed in May 2024

Pillows are not comfortable at all

Spacious.

Stayed in May 2024

Parking facilities were not arranged

Its in good spot and at the heart of the city, especially Dana Mall is just 2 minutes walking distance, which is the best thing about the hotel.

Stayed in May 2024

Staff was a surprise for me, It felt like everyone was a zombie there and noone smiled. There was only one guy at reception and took us 15 minutes to wait for our turn. He did not greet us, just processed, did not inform about facilities etc. Just informed about the breakfast. Breakfast staff did not greet either, no smiles, breakfast bread items were bad and not fresh. variety was Ok, but even on feedback the staff did not react to reply. Only the reception lady on the next day smiled when i cracked a job. Otherwise everyone was weird. Despite of stressing on cleanliness, the bedsheets were having hair, also strain on blanket. Toiletries were missing shaving and oral brushing items, only bad quality body wash, shampoo and lotion was there in bathroom. Being in muslim country, there was no Qibla pointer sticker on the ceiling, no prayer mat in the room. There was not even bathroom sleepers in any room. Only one clothes hanger in the wardrobe for a family of 4. Hotel was not impressive overall and next time i shall look for better options. Hotel management should train staff to be smiling, greeting and responding and that brings good experience to visitors especially reception staff and breakfast staff. Having a dead look and expressions gives a bad overall impression.

Spacious apartment with big kitchen, big rooms and big living room. Gym was good although no assistant to help operate the treadmills that did not work. Also room key did not open the gym. Swimming pool on rooftop was small but good. There was pool table and table tennis as well that required to go down the reception to get the rackets etc. Parking was good with plenty of empty parking spaces. Location was a big plus with many malls and eating places near by. Manama is small so everything is quite nearby in anyways.

Stayed in May 2024

Our Bathroom there is no Sleepers which we request and there is no stock and also the tootpaste and tootbtush not available in the bathroom

Very good taste

Stayed in May 2024

The apartment was not that clean.

Stayed in May 2024

most of the facilities need to be changed like shower hose, remote control only changing channels not decreasing the volume, water heater was bad smell and not working properly. no tooth brush was provided. overall stay is good but need improvement

location & staff

Stayed in May 2024

Non availability of non smoking room even I requested . This is not the first time .

Location

Stayed in May 2024

Pool was under maintenance

Center area and spacious

Stayed in May 2024

- Both TV's were small in size & not operating well. - No keys for all room doors. - Breakfast was bad with low standard. - AC at breakfast hall was hot. - Not enough staff at reception desk. - Beds were not comfortable. - AC sound was high. - No towels and soaps in toilets.

- wide apartment with 3 toilets. - Location near Seef. - Good price for a short stay.

Stayed in May 2024

Kitchen wares are incomplete, you need to request on everything you will need

Stayed in April 2024

the foods the same every day. and the pool closed

clean and the staff

Stayed in May 2024

Service was not that good when we arrived at 6 PM the room that was assigned to us was not clean and we had to change it and the new one was undergoing cleaning and has no towels and bathroom things

It was very close to many places that we wanted to visit

Stayed in May 2024

The property has some areas that need improvement, such as malfunctioned kitchen equipment, a non-working blowdryer in one apartment, dusty floors, and a lack of toiletries for residents. These issues could be addressed by upgrading the kitchen equipment, fixing the blowdryer, increasing cleaning frequency, and providing more toiletries for residents' convenience and comfort.

The location of this property is highly desirable, as it is situated near several popular supermalls, providing easy access to a wide variety of shopping, dining, and entertainment options. The facilities within the property are spacious and well-maintained, ensuring that residents have ample room to live comfortably. Additionally, there is a gym available for residents to use, providing a convenient option for those looking to maintain their physical fitness without having to leave the property.

Stayed in April 2024

Thank you very much Amir in the reception was very helpful and active man Many thanks

Stayed in April 2024

So good and very clean

Stayed in April 2024

The lighting of the room could be better as it was so complicated to find my clothes from the wardrobe. The sanitary appliances were mostly broken. The lamps and drawers were also broken.

The cleanliness of the hotel was exceptional. The hotel had an awesome city view from the balcony. The location of the hotel was near to some beaches and restaurants. The rooms we were very spacious and comfortable.

Stayed in April 2024

Breakfast - can have more options

Location, room facilities, cleanliness

Stayed in April 2024

The swimming pool was very bad, there was no facility of towels at the pool, no one was attending.

Location was very good

Stayed in April 2024