limited hours when you can get coffee, don't understand that, we were all inclusive. The food was good but never hot which is a shame

all of the above. We liked the location, the staff, and the room . We went after the school holidays which was good for us. The free parking was a bonus. Lovely beach

Stayed in September 2023

Con: -sketchy cleaning and limited toiletries included (1 mini soap + 1 mini shower gel /person/5 days); -not the happiest bartenders/waiters;

Pro: -room is a little bit small but comfortable, good mattress; -we had emotions about private parking but reception gave me a permit and there were plenty of free spots inside; -the hotel, the pool and its suroundings were pleasant; -all inclusive meals met our expectations. good variety at every meal, great pancakes, pastas and grill, very good vegetables and fruits, mostly good cooked meals, different deserts every day; -bonus snacks and icecream every day; -lovely capuccino.

Stayed in August 2023

The room could do with a sprucing up (but it was perfectly alright, though). The water in the pools was freezing, so we couldn't really use them BUT, in all fairness, we were there in the beginning of June; the water is probably notably warmer in July or August.

Located within a short walk from a great beach, this hotel offers fresh and very tasty food (although less varied than in other places, which wasn't really an issue for us, as we'd much rather have fewer choices if the quality is better). The garden with the roses and the swimming pools is lovely and all the areas on the ground floor are modern and elegant.

Stayed in June 2023

Only one small elevator.

Good location, food was ok, good local drinks, nice pool.

Stayed in August 2023

I have a few suggestions for possible improvements. It would have been nice to have a hair dryer in the room. Additionally, the drink options could be improved (we enjoyed delicious lemonades in the first day, but they were not available afterwards). However, considering everything, it was still a great value for the money.

The hotel has an excellent location, just steps away from the beach. The pool area is well-maintained, and the water is quite pleasant. Additionally, the restaurant offers a diverse range of food options.

Stayed in August 2023

The price could be a little less for the class of the hotel.

Amazing food, great staff

Stayed in August 2022

The room is a little bit small.

The pool was very nice and the location.

Stayed in August 2022

didn’t like the pool bar only being open for the all inclusive

liked the bedroom and the staff

Stayed in August 2022

Hairdryer is available only upon request at the reception. Rooms were clean but has been not renovated yet. Supermarket at the hotel was closed, but some other were nearby. Taste of drinks, alcohol and coffee were as you may expect from all inclusive offer :)

Local food, large pool, friendly staff. Location is perfect, 5 mins to the nice and clean sandy beach, near the walking promenade and also close proximity to historical town Nessebar. Delicious food consists mainly of large variety of local Balkan food, lots of vegetable, salads, stews, fish also pizza pancakes and BBQ. Staff was always helpful and kind. Great atmosphere at the hotel, thanks to animators. Very nice and stylish renovated lobby.

Stayed in July 2022

There are very few things we didn't like. Maybe the rooms could have hair dryers (but you can get them every day on reception if you ask and return when done), or the brach could have it's own sunbeds (but we knew they don't before booking).

Everything. The hotel was great. We stayed at the end of August 2021 as two couples. For the price/service ratio and value it was perfect. Everything has been renovated and it's kept very clean. COVID safety protocols are fully respected. Outdoor facilities are nice (pool, sunbeds, pool bar...) as well as indoors as restaurant, lobby bar... The food is great. There is a variety of main dishes, side dishes and desserts for all three courses, as well as a 24/7 supply of local alcoholic and non alcoholic beverages of all kinds. You can also buy foreign drinks and coctails, but some "mix drinks" are also free if you use local alcohol (i.e. gin-tonic). The animation team was perfect! There are lots of daily activities for both adults and kids. We want to say special thanks to Alex and Dimi from animation and Vasy from reception!

Stayed in August 2021

Utensils could've been cleaner Location - a little bit far from centre

Clean pool Tasty food Clean rooms Good staff & service Cool animators Fatma that works in the restaurant is pleasant and funny. Make sure you greet her. You can call her "Mome". :)

Stayed in August 2021

Personal didn't know so good english so it was a little bit hard to express my requirements.

The pool, the food, the drink (even if the drink - alchoolic and non-alchoolic drinks are a little bit soft)

Stayed in July 2021

We had a room with pool view, nice view but noisy, the bed was too hard for me, the parking lot too small and crowded.

Is near the beach, nice pool, nice garden where you can stay all day long, good fod not very various but good, the kid liked the animators and the program for the kids, very nice staff

Stayed in July 2021

!!Personal!! Absolutely reluctant. From I think let’s say 25 people there was one who was helpful and nice to guests as well to us.

Room was clean, light, nice and it was good to sleep at this place.

Stayed in July 2021

Nothing

Absolutely beautiful hotel.

Stayed in September 2023

Quite loud music from the restaurant of the opposite hotel. It would have been better if we had an option in booking.com to choose not the street-view but the swimming-pool view for the room. Quite tiny rooms. We were not able to easily open the fridge when additional bed for the kid was added.

Excellent location! Really near to the beach, really near to the aqua-park of the hotel next to it, really near to the new town of Nessebar, comparatively near to the old town of Nessebar

Stayed in July 2023

First of all, we were furious because of the fact that in the 21st century, people working at the reception and bar couldn't even speak a word of English or German. We speak English, German, Italian and Hungarian and we tried to make use of all these languages to communicate with staff but it was useless. They only know Bulgarian. It is problematic if you have some problems in your room or need to discuss late checkout. People at the reception were unfriendly, not even a smile and not a little wish to help the guest. No greetings upon arrival, not even asking our name and started searching for our booking. Nonsense. When we arrived, the floor in the room was not mopped, we stepped right into sand and collected hair on our feet. No bathmat in the bathroom. Coffee is terrible. It is Nescafe, not really real coffee. You need to pay for everything that is a little bit better (real Coke, Sprite or beer). The place was very crowded, people were fighting for sunbeds, food and pizza. They served pizza two times a day but you did not have a chance to eat one slice because if the planned amount was taken away, you missed it.

Spacious pool with clear water and nice garden. Delicious meals every day, drinks (mainly cheap ones) available the whole day in the all-inclusive service. Close to the sea, only 3-4 minutes walk. Quiet neighbourhood and it is close to the main mini-train stops to reach Nessebar or other parts of Sunny Beach.

Stayed in August 2023

The beathroom realy smole.balconi smole

The food whos very good The location great.the beach real clouse

Stayed in August 2023

It was dirty. Hairs and dust everywhere in the room. I talked with them and gen response was “the room is very clean” which is not. The bed sheets were dirty. It was an awful stay. The food was bad and the same every single day. Personally, I would never come back.

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Stayed in July 2023

Everything was perfect, the room is always clear, you can choose from many foods and the sea is 5 minutes away on foot

Stayed in July 2023

Everything

Good Wi-fi, free parking

Stayed in September 2022

Hotel is still under renovation, so some rooms are still old.

Amazing food, location, pool area, staff, nice amusement.

Stayed in August 2022

Service room 👎 Cleaning services 👎 Not hot water! Didn't change the tours only if you asked for ... Same food every morning, nothing special

Close to the beach

Stayed in July 2022

The room is a tragedy. Outdated furniture.It is cramped although the room is for two adults and one child.For the first time we visit a hotel where the TV is behind your back. Yes, you got it right - behind your back! What the hell is going on ? Very narrow room, although they wrote that the size is 20 square meters. Overall - average! For the "amenities" that the hotel offers - the price is too high.

The location of the hotel is great.Close to the beach.Parking is free, although it is included in the price you pay.The food is well cooked for people without pretensions.There are entertainers for the kids which is nice.

Stayed in July 2022