Very nice hotel with clean and spacious rooms, pretty good service! There is SPA centre with one not too big but clean pool, steam bath, sauna, salt room and Turkish bath. Breakfast is enough tasty but not too variety. What is very important for us, there is children room and playground

Stayed in March 2024

There could have been music in the lobby for atmosphere etc

The location

Stayed in March 2024

It is a bit far from the gondola

It was great value for money, it had a great breakfast. The swimming pool was warm and ok. And the rest of the amenities were fine. Parking was close. It had everything we needed for our trip

Stayed in March 2024

All is OK , good value for money

Spa is ok , apartment big and confy , breakfast ok ! Very polite staff - they accomodate us in other apartment , because malfuctioning of hot water boiler of previous ... Location is walking 7-8 min to Gondola square , very close to resaturants and pizzerias

Stayed in March 2024

The beds are not comfortable at all. The breakfast could be better.

The location of the hotel is good.

Stayed in December 2023

The juice in the morning was not good

I like much more the dinner

Stayed in February 2024

The mattress was uncomfortable, I think they should be change as all of us agree they were hard. I missed a jacuzzi in the spa and also the swimming pool water was not really hot.

The apartment was big. Rooms really good size

Stayed in March 2024

Great staff

Stayed in February 2024

The food The beds

The price The spa

Stayed in February 2024

1. Shuttle service to gondola was terribly unreliable. It neither started nor returned on time, and that cost us in waiting time. However, the last day I complained to the manager and the security guard used his own car to transport us, and because of them I gave a hotel a good overall rating. 2. The food wasn't really diverse and deserts were bland. We often had the same thing twice. Timing of the meals is ski-unfriendly: breakfast starts at 7:30, and the gondola at 8:30, while the mentioned unreliable shuttle goes at 8:00, 8:30 and 9:00. 3. We had a boiler in our room, there was no central water heating pump. So we had to ration and shorten our showers, or wait for it to heat up again.

The temperature and size of the room.

Stayed in February 2024

Sometimes bathrooms had a bit of a drain/ sewer smell which came and went.

We had a two bedroom apartment which was spacious, with 2 bathrooms and hallway space, made a big difference, hallway great when coming in from skiing with coats and boots. Bath in second bathroom great for after skiing. We had the sofa bed in use, still space and comfortable. Beds were comfortable also. Kitchen appropriately stocked, with fridge. Maid service was great. Breakfast had a good range. Staff were friendly and helpful. Shuttle bus great for dropping to gondola and made extra trips when busy. Ski store room perfect. Asked at reception for hairdryer at the start and kept in the room for the stay. We were so busy in our group we never got to use the pool/ spa facilities but pool looked perfect size and people appeared to be using regularly but not overcrowded. We found lots of shortcuts to the town and gondola so walking down the main road wasn’t always necessary, under 10mins. We were on 4th floor, beautiful views.

Stayed in February 2024

Breakfast should be upgraded with more choices. Also at the time we traveled the spa facilities were not fanctioning. Only the pool was ok. A main problem was that even though the room was so warm, the corridors were cold and we had to run from the pool to our room because of the cold.

The room was so warm and confy and very specious. The cleaning ladies were friendly and very polite. There is free parking outside of the hotel which is very helpful.

Stayed in December 2023

If you go skiing, the location is good. It is very close to the lift (500 m.). However, if you are like us on summer vacation, the distance to the center is long (> 1.8 km) for walking. You must use your car. The parking lot is small. Do not count on a free parking space. If there is a paid one, it was not offered to us. The last 200-300m of the road is gravel and all the way up.

The room was large and comfortable. It had everything needed for a family's stay. There is a small kitchen with everything necessary even for 5 people. The bathroom is large and has a bathtub. Cleanliness is at a high level.

Stayed in August 2023

Great value for the cost. Vrry good place with childrens. Indoor swiming pool and spa center. Healthy brrakfast. Clean and suitable.

Stayed in August 2023

Street parking, partially unpaved road. Breakfast starts at 8 o'clock and the road to Vihren hut gets blocked at 8, so you either miss breakfast, or walk an extra 5 km. Worst breakfast ever, spoiled milk, everything soaked in oil.

Big room, electic stove, microwave. Clean swimming pool.

Stayed in July 2023

Perfect service for the value. The breakfast was excellent, some of the food was home made. The pool was warm and clean.

Stayed in March 2023

The access to the location was a dirt road. It wasn't far from the main road but it was a little bit unconfortable.

The building and the apartment looked nice. Beautiful interior garden. Very clean and confortable.

Stayed in March 2023

The cooking facilitys where very poor for self-catering (8 people) 2 ring hob and a microwave and a toaster that didn't work. No hairdryer Banging pipes every night around 2am which woke everyone up ( hotel not nothered) Breakfast cold every morning (freezing had to put in microwave) Not very clean, (hairs in sofa bed, dust under furniture as not moved and just needs repairs doing ( ripped curtains, broken bins, wobbly tables, doors dont shut....) Not too bad, but not great

The rooms where spacious Breakfast had a good variety of hot (not) and cold selection. Mini bus to gondola and town daily

Stayed in February 2023

Just a little far away from the gondola, and town

Overall very good

Stayed in January 2023

The space was very good for 5 persons the view was wonderful ,hotel is near the center and the lift.

Stayed in January 2023

everything was closed in the hotel, not like in the pics

Stayed in September 2022

The kitchenette in the apartment was not equipped very well, the buffet breakfast was a bit too basic.

The room was reasonably spacious with comfortable beds and a nice garden view. There is a nice pool and a great sauna in the hotel.

Stayed in August 2022

Coffee at breakfast, toaster in the restaurant wasn't working properly.

Nice hotel, in a bit remote location but close to the forest. The apartment was spacious and with tall ceilings, with a kitchen equipped with all necessary amenities. The hotel territory is well kept and beautiful, with a small playground on the premises. We enjoyed our stay overall. The breakfast could be improved, it's quite basic, and the coffee from the coffee machine was particularly disappointing. There's an option to order coffee at the bar for an additional fee, and it tastes better.

Stayed in August 2022

1/2 of the relax zone doesn’t work. There is only pool and sauna. The water in the pool is too cold. We got I’ll of it.

Good staff, delicious food, good and clean rooms.

Stayed in August 2022