Albena Resort, 9620 Albena, Bulgaria
#23 of 27 hotels in Albena
Guests' ChoiceBased on 27 hotel reviews
6.0Cleanliness
6.0
Comfort
6.3
Location
7.0
Facilities
6.2
Staff
6.7
Value for money
6.2
Free WiFi
3.3
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Showing 1 – 25
Reviewed: 19 August 2022
Georgiana
RomaniaNot that many options for food, not so fresh, no bar at the pool, very poor restaurant at the bar. Cheap and not so many options for drinks
Stayed in August 2022
Reviewed: 21 September 2023
Corina
RomaniaThe property is not as described, super dirty rooms , food disaster, fortunately they have a good and nice manager Mrs Jordan , that help us and our holiday was not that bad as it starts! To be honest i will not recommend.
Stayed in September 2023
Reviewed: 9 September 2023
Nestor
RomaniaThe only minus I can see would be the price of the cameras which has increased quite a bit in recent years. But it is not a singular case.
We was for the second time at this hotel and everything was perfect. People who complain about food are those who eat 10 courses at a table with a whole basket of bread and the next day they ask why it's the same. All the staff are extremely kind and communicative starting with the reception and ending with the manager who is always willing to help you if something comes up.
Stayed in September 2023
Reviewed: 30 August 2023
Edit
United KingdomEverything is was perfect , we should stay more… Hotel Manager he was absolutely helpful and very kind all the time. I really appreciated Hotel Manager and Hotel Staff as well. Definitely we will come back, can’t wait again spend our time in Vita Park Hotel with great people! Thank you so much everything, you are all stars🌟💖
Stayed in August 2023
Reviewed: 20 August 2023
Mihail
RomaniaNothing
We stayed for 4 nights there,great location, the room was spacious, the people working at the reception very kind and helpful.
Stayed in August 2023
Reviewed: 19 August 2022
Alireza
RomaniaNot a con for this hotel, but Albena in general has a lot of bugs. If you come to Albena, be prepared, and have an anti-bug spray for your body!
Very welcoming staff with good explanations. Very good value for all inclusive, considering its price.
Stayed in August 2022
Reviewed: 26 July 2022
Zdenek
Czech Republicshower
Very friendly staff, especially Mr. Jordan
Stayed in July 2022
Reviewed: 16 July 2022
Nevena
CanadaYou have to pay for drinks at the beach, only beer was included in the all inclusive at the beach.
Good food, not crowded, good service, free shuttle to the beach. Excellent beach, food at the beach
Stayed in July 2022
Reviewed: 26 September 2021
Dragos
United KingdomNot a very good experience for us, dirty, staf very sad, coffee machine very busy and not clean regularly, food not divers, just chips, chicken, at the beach it is a restaurant, that one is clean, is much better. This is the last time when I will go to Bulgaria.
Stayed in August 2021
Reviewed: 27 July 2021
Ibrahim
BulgariaFOOD AND SERVIS
Stayed in July 2021
Reviewed: 26 July 2021
Andreea
RomaniaThe room wasn't cleaned, we have to ask 4 times after the check in to send someone to clean the room. The food was almost the same every day, and there was a lot of noise because of 3 or 4 child's football teams that were there. Not the best holiday, I appreciate the lady from the reception that after all the issues she want it to know if everything it's okay now,but all the experience was not so good.
Stayed in July 2021
Reviewed: 17 August 2021
Anonymous
RomaniaThere was no cleaning during our 4-night stay, the cleaning staff just took out the garbage and we had to ask twice for our towels to get changed. The room was dirty when we arrived. I walked with socks on the floor, and I picked up hair and tons of dust on them. The air conditioning was moldy and dusty, and there was also mold in the shower. The wall in the corner of the room was damaged by water, likely from the upper floor. The hotel is quite old. We had indigestion from the buffet, most likely the salad. The food wasn't varied, was not very tasty, it was often reheated and displayed for days in a row. Out of 4 coffee machines, only one worked, and you had to stay in line to get coffee for 15 minutes. The juice and soda machines were often broken. Sometimes, you had to wait to get plates and cutlery, as there were too many people, and few staff and plates and cutlery. The staff was outnumbered by far. The reception girls were unpleasant. The snack bar was far, at another hotel. There was no bar at the pool, you had to go to the reception bar to get drinks at the pool. The aqua park is not as close as advertised, you have to walk 2 streets to get there. The pool had no entertainment and no music, and you can cut yourself on the mosaic tiles because they keep chipping. Far from the sea, and the free bus shuttles only circulate during 9am-5pm. Nobody wore masks. Absolutely nobody.
It was all worth it for the seaside. We paid a low price, but it that didn't justify the downsides, as it is still a 3 star hotel. The sea and the beach were amazing. The bed was comfortable, and the balcony pleasant. Luckily we had a insect screen which was appreciated. There was always fruit and something sweet to eat at the buffet.
Stayed in August 2021
Reviewed: 31 August 2021
Anonymous
Belgiumeverything was very bad !!!
everything was very bad !!!
Stayed in August 2021
Reviewed: 30 July 2021
Anonymous
United KingdomThere are no good sides. I can't say anything good
Disappointing. Expectations for the price of the service did not come true. I would not recommend this hotel. Staff completely inexperienced and inadequate. The food is terrible. The cleanliness is terrible.
Stayed in July 2021
Reviewed: 23 August 2021
Celenta
RomaniaThere are no comments available for this review
Stayed in August 2021
Reviewed: 24 June 2024
Taner
BulgariaThere are no comments available for this review
Stayed in June 2024
Reviewed: 9 August 2023
Irina
RomaniaThere are no comments available for this review
Stayed in August 2023
Reviewed: 8 August 2023
Ciprian
RomaniaThere are no comments available for this review
Stayed in August 2023
Reviewed: 20 August 2022
Prodan
RomaniaThere are no comments available for this review
Stayed in August 2022
Reviewed: 12 August 2022
Cristian
United KingdomThere are no comments available for this review
Stayed in August 2022
Reviewed: 23 July 2022
Ioan
GermanyThere are no comments available for this review
Stayed in July 2022
Reviewed: 3 September 2021
Adriana
RomaniaThere are no comments available for this review
Stayed in September 2021
Reviewed: 31 July 2021
Silviu
RomaniaThere are no comments available for this review
Stayed in July 2021
Reviewed: 31 July 2021
Sevi_76
United KingdomThere are no comments available for this review
Stayed in July 2021
Showing 1 – 25
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