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Reviews of Best Western Plus Olives City Hotel - Free Parking 4 stars

1A, Prof. Hristo Vakarelski Str., Studentski Grad, 1700 Sofia, Bulgaria

#61 of 186 hotels in Sofia

Guests' Choice

Review score

Based on 312 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.1

  • Facilities

    8.6

  • Staff

    8.5

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 18 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Terrace - Non-Smoking
    • Stayed 2 nights

    The room I rented, with a double bed, was not clean. I got another room but with twin beds. The room is not soundproof, we could hear the neighbor in the room next to us.

    The food from the own greek restaurat is very good.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    9.0
    good for short stay
    • Business trip
    • Solo traveller
    • Superior Twin Room with Balcony - Non-Smoking
    • Stayed 1 night

    furniture in the room

    super nice restaurant and gym too

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Stayed here twice, once at the start of our nine day trip and also on the last night. Couldn’t fault the place.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Terrace - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Conveniently located. Large rooms, English speaking helpful staff. Private car park. All facilities.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    A lovely hotel in Sofia that is highly recommended
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Terrace - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and tidy. Very friendly staff and fantastic food.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room with Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No cleaning of the room for 4 days. Old furniture, carpet with spots, no mini bar in the room. The personnel could be more smiley and kind.

    The room size, restaurant personnel and free parking lot, toiletries and coffee machine. The restaurant garden is great. Quiet hotel, balcony available for all rooms.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    would go again!
    • Business trip
    • Couple
    • Superior Queen Room with Balcony - Non-Smoking
    • Stayed 2 nights

    Breakfast was basic

    Room was very big

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Superior Queen Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Average breakfast variety. Open yard parking, exposed to dirty environment.

    Spacious room, good value for money.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Two King Beds - Non-Smoking
    • Stayed 2 nights

    Aircon is too powerful even on low speed

    Windows are soundproof

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 1 night
    • Submitted via mobile

    The pool access was super expensive. I was disappointed since there were so many other hotels I could choose that had it for free.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Location is very good if you have a car and need parking. Not too far from centre but too far to walk in.
    • Leisure trip
    • Couple
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool was 25leva extra, hour walk to centre. (15min Taxi) Drinks at the hotel were expensive and didn’t see any pubs or restaurants in the area.

    Rooms are very spacious and comfortable. Supermarket and large shopping Mall nearby.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Satisfied but... Can do better
    • Leisure trip
    • Family with young children
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 4 nights
    • Submitted via mobile

    The pool was out of order and we had to pay to access the sauna and jacuzzi though we we clients. This was not mentioned...

    The room and the equipment.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights

    The pool and spa was closed

    The restaurant serves good food in a pleasant environment

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Overall, our stay at the hotel was good.
    • Leisure trip
    • Group
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 3 nights
    • Submitted via mobile

    The SPA was not included in the price.

    There was no buffet breakfast the first morning, we were told there were not many residents at the hotel. However, there was a buffet breakfast the following 2 days/the rest of our stay.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 4 nights
    • Submitted via mobile

    Spacious, comfy bed, nice restaurant with good food

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights

    The bathroom was not properly cleaned. It didn't have any kitchen items, not easy to go to the city center.

    Good restaurant, big room, confortable, easy parking.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights
    • Submitted via mobile

    On the second morning the scrumbled eggs and the fried eggs were totally cold in the breakfast buffet. The carpets were quite dusty in the whole hotel, one of us who suffers from allergy felt it badly.

    Spacious rooms, nice and well equipped. Easy parking, helpful reception. The greek restaurant in the hotel was fabulous, we had dinner there. Breakfast on our first morning was from a menucard, huge portions and very tasty. On the second morning there was buffet breakfast, with lot of options to choose from.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights
    • Submitted via mobile

    The room was not cleaned properly, since we found some hair, little crumbs on the floor and one of the towels was stained. Furthermore, the facilities were not fully functioning, as advertised. For example, the restaurant was closed. Breakfast was served until 10:00, and even though we have paid for it, at 09:50, it was no longer available for us. Finally, the location is really not good. Better opt for something closer to the center.

    Our room was big, and comfortable. The parking gave us a sense of security. The stuff was very friendly and polite.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights
    • Submitted via mobile

    Upon our arrival, the staff on reception was extreamly unfriendly. Due to her personal issues she achieved to transfer her bad mood over us. Firstly, she didnt stop asking to pay her (we talk about momenths within our arrival with our luggages in our hands). She was in a bad mood all the time. Once we finally went to see our rooms we discovered that of them smelled like cigarettees either from the guests before us or from staff. We complained at reception and thankfully she changed this room with another one but the new one had problems with the halo lights. We mentioned this to staff but it didn't get fixed whilenwe were there. Overall, we're very disappointed with this hotel and won't stay there again.

    It is a very convenient location, easy accessible to the city center

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    Good value for the money.
    • Business trip
    • Group
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights

    They didn't have the 2nd key so that two of us could split.

    Despite we came around midnight, we smoothly got our room. Parking is near by with enough of space.

    Stayed in November 2023

  • Reviewed: 10 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 3 nights
    • Submitted via mobile

    A quality hotel. Large rooms, comfortable beds, walk in shower. Friendly staff. Segafredo espresso machine in the room. Good location, especially with a car. If on foot the metro is only a 15 min walk. The fun Quartal district is just a couple of minutes away.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 1 night
    • Submitted via mobile

    A little too far from the center, but it was perfect for my objective: Joy Station

    Exceptional room: big, comfy, wonderful beds. Breakfast was good, nothing special, but very tasty and the restaurant is a gem

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 3 nights

    Room- Spacious, comfortable beds. Could do with a bigger TV screen. Breakfast - Very pleased with this.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Nice hotel for a short stay, good location!
    • Leisure trip
    • Couple
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 1 night
    • Submitted via mobile

    The girl at the reception was extremely rude, every exchange with her was very unpleasant. I paid the room for two people (my boyfriend and myself), there was only one coffee, one tea, one very small bottle of water. The jacuzzi was not working. The bathroom sink was not very clean, and the kitchen in the studio was absolutely empty. Not even one single piece of cutlery was provided (not even a spoon for coffee/tea).

    Nice place, the room was big and comfortable, nice bathroom and big balcony. They have a small but nice swimming pool and gym.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio with Balcony - Complimentary water & Free Tea/Coffee Machine
    • Stayed 2 nights

    the room was not properly cleaned , with dirty towel and staff left from previous staying people . Big delay for checkin. personnel not enough polite

    Breakfash was ok , place of the hotel nice and quite

    Stayed in November 2023

Showing 1 – 25

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