No elevator in the building where I was given the room, and my room was at 3rd floor. However, the gentleman at the reception offered help when I arrived, and took my carry on upstairs. Hotel is not responsive on Booking messaging if clients are asking for information prior to their stay. I had to ask customer service of Booking to get one answer about breakfast hours. If many travellers are using the hotel for transit as they are travelling in the region, it would be good to have breakfast starting earlier than 07.00.

The hotel is very well situated in Sofia in its south outskirts, for those travelling by car and needing to take the road easily after leaving Sofia, and at the same time it is situated in a quiet area. It is quite big, with several buildings, it's actually very good for those in transit, notably in summer area, when many around BG cross this country towards or from the Balkans or Greece and Turkey. Breakfast is rich. Good large parking for cars, in the inner yard between 2 buildings and is free of charge. Across the street there is a small restaurant, belonging to Jasmin, where you can eat - of course paid - a la carte

Stayed in June 2024

The men, the receptionists in new and old hotels, were really kind and helpful. I denied entering the North Makedonia because of the car document problem. That's why I needed to go back to the hotel again and to stay one night more. The man who in new one helped me book the cheapest price room. The man who in old one helped me get delivered the pizza when I have some problem of conversation with restaurant. And he told me how to get to enter Romania and he made me relax and he said, "You don't worry about passing the border because it's one of the EU. Thanks to the guys' service, I'm safely in one of Baltic countries now! Regarding the hotel, the room is very comfortable and has a reasonable price. I'm gonna come here again when I'll in Sophia someday

Stayed in June 2024

Everything was perfect !!!

Stayed in June 2024

We stayed in a building with no elevator and had to carry our luggage to the third floor.

Nice hotel with adjacent parking which is very convenient.

Stayed in May 2024

Nothing I can think of. If I were picky, if you have to leave at rush hour the traffic is very slow.

My room was huge! It was very quiet. The hotel has three buildings and I'm not sure if anyone else was staying in the same building as I was. Breakfast was excellent, with a good choice of fresh and freshly prepared ingredients.

Stayed in May 2024

This hotel was an easy 10/10. Everything was great. Nice English speaking staff, parking lot, a good restaurant right across the street, good breakfast included. Everything was great but the cleanliness was outstanding: spotless bathroom, clean bedsheets. The mattress was very confortable. The room was big with a small balcony. The location is good for transit (south of Sofia, in the Vitosha area) and from what I understood you can use a bus to reach the city center.

Stayed in June 2024

Room has seen better times, but was clean and functional

Maria at reception was hilarious, breakfast staff were very friendly, breakfast was very good, bed was comfy

Stayed in May 2024

All

All

Stayed in May 2024

Good and quiet location. Big room with small balcony, good for the smoker. 20 minutes to city center by car. Good breakfast and with some varieties to choose from.

Stayed in May 2024

Great position of the object south of Sofia on the slopes of the mountain with a view to the city from some positions. Great value for money,

Stayed in April 2024

Can’t think of anything!

Very nice quiet location. Breakfast was nice and there was a good restaurant on site. Everything was good value for money.

Stayed in April 2024

N/A

Everything was fine, great helpful staff, nice room, clean, comfortable bed

Stayed in March 2024

Not a thing!

Loved the ambiance and breakfast Maria and Bobby at the front desk are great ambassadors for the hotel!

Stayed in March 2024

Hair dryer didn’t work

Location on outskirts of Sofia

Stayed in March 2024

No lift, but the young man at the reception took our suitcases up!

Large room, clean, helpful staff, good value. Good variety for breakfast.

Stayed in March 2024

This is our go to place to stay when we visit Sofia. It’s quiet, near the ring mall , away from the center and traffic. The staff takes good care of us!

Stayed in February 2024

Not all receptionists speak English.

Very clean. Room service provided every day. Sound proof. We stayed in January, room was very warm. Buses and food store are very close. Breakfast is very good. Me and my daughter had a very pleasant one week stay.

Stayed in January 2024

Premium Room is fantastic. Warm in the winter. Good beds, Balcony, Parking, Restaurant cross road.

Stayed in January 2024

people are smoking in other rooms and smell going to your room with the common ventilation system of the bathroom

Stayed in November 2023

breakfast was good

Stayed in February 2024

Perhaps it was because of lacking English, but in the main building i thought the woman was a bit dry and rude, in the 2nd building however, the staff was incredibly friendly and always smiling.

My room was large and beautiful, very nice bathroom and good view of the city! Breakfast was fantastic, one of the best breakfast buffets ive seen. Great parking.

Stayed in January 2024

Staff was extremely helpful (I wanted to stay for a late check-out and they were very very friendly, didn't charge me extra), everybody was super nice!

Stayed in December 2023

Breakfast can be improved a little bit

Location, view, clean room.

Stayed in January 2024

When booking, I indicated that I wanted a room with one double bed. Upon arrival, we were offered a room with 2 separate beds, saying that they did not guarantee anything. When we asked if you really didn’t have the room we wanted, the staff was at first indignant at our request, but in the end they provided us with such a room. This was the only unpleasant moment that spoils this wonderful hotel.

We needed to spend the night on the road from Greece to Romania. This hotel turned out to be the perfect place for such an occasion. In the evening there was a restaurant with excellent cuisine. There was also a store where we bought everything we needed for the trip. The room is also very cozy, and the breakfast is quite decent.

Stayed in December 2023