108, Besarabia Str, 1517 Sofia, Bulgaria
#145 of 187 hotels in Sofia
Guests' ChoiceBased on 235 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
7.2
Facilities
7.3
Staff
8.2
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 25, 2024
Hans
SwedenLoud air condition but we could sleep with open window instead. Small fixed breakfast. When I asked for tea AND coffee that would cost extra. Only one little butter to the bread, one more cost extra!
Nice and helpful staff in reception. Parking close to entrance
Stayed in May 2024
Reviewed: May 8, 2024
Land
United KingdomDidn't like the breakfast. Coffee was awful and everything was cold even the fried egg
Nice and quiet so able to get a good night sleep after a long day travelling. Staff are always helpful and friendly.
Stayed in April 2024
Reviewed: April 21, 2024
Radoslav
BulgariaMold in the bathroom and old bed matresses
Very good hotel and staff for the price
Stayed in April 2024
Reviewed: March 22, 2024
Bogdan
IsraelA very poor breakfast in a old comunist style
The location, the size of the room
Stayed in March 2024
Reviewed: March 8, 2024
Marco
North MacedoniaThe bathroom
Spacious room, quiet place close to the airport, efficient staff.
Stayed in March 2024
Reviewed: January 21, 2024
Elena
RussiaBreakfast
A basic hotel with friendly staff.
Stayed in January 2024
Reviewed: November 27, 2023
Adrienn
United KingdomBreakfast was nothing, 2 slices of bread with 1 butter 1 piece of cucumber, 1 slice of tomato, and 2slices of salami. I was expecting a bit more options.
Bed was comfortable, location was good
Stayed in November 2023
Reviewed: November 20, 2023
Suran
United KingdomNeed renovation and upgrade.
Very welcome front desk staff, easy to find , good value of money, good parking space.
Stayed in November 2023
Reviewed: November 14, 2023
Desislava
BulgariaThe breakfast was scarce and the supporting staff at breakfast time was kind of unfriendly, talking loud and enclusively rude behaviour towards the visitors. Overall facilities need good renovation and proper room settings.
Only the receptionist lady was really kind and helpfull.
Stayed in October 2023
Reviewed: October 21, 2023
Carol
United KingdomRestaurant was closed No coffee machine especially if you were leaving before breakfast
Staff were lovely Room was clean
Stayed in October 2023
Reviewed: September 16, 2023
Lurdes
Portugalbreakfast stuff really not friendly breakfast served in a tray without any option
room size was ok, clean, desk staff friendly
Stayed in September 2023
Reviewed: September 15, 2023
Marcus
Norway"Breakfast " was disappointed just 2 dry bread og egg. 2 thin slices with cheese. Nothing to drink, water or coffe was the only option
Ok place, nice staff, easy to get here from the city with bus.
Stayed in September 2023
Reviewed: August 21, 2023
Andrea
ItalyThe location is not so close to the city center.
Very kind staff, good breakfast, clean and comfortable room
Stayed in August 2023
Reviewed: August 15, 2023
Reinette
BulgariaThe restaurant is closed and looks unlikely to reopen. The hotel is not near any bars or restaurants and a long walk to a supermarket.
The bed was comfortable and there was plenty of hot water in the shower. There is a fridge in the lobby with drinks and somebody there all the time.
Stayed in August 2023
Reviewed: August 8, 2023
Hall
United KingdomNo restaurant ,only vending machine
That the staff were helpful and friendly. The hotel lobby was bright snd cheerful, and the room nice and clean Staff offered to order food in for me as it was late and did not know the area
Stayed in July 2023
Reviewed: May 22, 2023
Roumeliotis
BulgariaPoor breakfast
good location, free parking
Stayed in May 2023
Reviewed: May 15, 2023
Adiel
South AfricaStaff are always friendly and ready to help.
Stayed in May 2023
Reviewed: May 2, 2023
Yulia
IsraelThe refrigerator didnt work (we left our staff in the reception in their refrigerator), very poor breakfast ,
Close to the airport, good parking
Stayed in May 2023
Reviewed: March 26, 2023
Joanne
United Kingdomunfortunately, because of this being New Year, restaurant wasn’t available for dinner or breakfast. understandably, but there should have been a warning that there was no availability for dinner on arrival, we had to rush to town before the shops/stores closed.
decent hotel room. clean and comfortable. no meals as it was New Year’s Eve. packed breakfast with a drink which was satisfactory on New Year’s morning.
Stayed in January 2023
Reviewed: March 4, 2023
Stefano
United Kingdombreakfast - would be ok if they gave a croissant as a choice
cheap but comfortable warm room
Stayed in March 2023
Reviewed: February 13, 2023
Roland
DenmarkBreakfast as described above.
regular cheap hotel in bulgaria, no surprises here, its old, but clean, and water was warm, it was quite at night. No special hotel but ok for the price and for a night when you arrive from the airport at 2 o clock at night. Breakfast was cancelled (due to staff) and they had a cheap ham and cheese sandwich, which i refused. Nice personell, who helped me with finding a special shop in Sofia.
Stayed in February 2023
Reviewed: December 18, 2022
Adiel
South AfricaThe room was clean, however I would suggest hoovering under the single beds as when I pushed them together there was lots of dirt left where the bed had been. And a small suggestion is perhaps to serve hard boiled eggs for breakfast as they are better served cold than fried eggs.
It was our second time staying and the staff were as ever, most welcoming and helpful. I would happily stay again on that basis alone. It is also in a great location near the airport, easy to find and has fantastic free parking.
Stayed in December 2022
Reviewed: November 26, 2022
Juris
LatviaOverall good value for moeny!
Stayed in October 2022
Reviewed: November 14, 2022
Валентин
UkraineOld style rooms, inside you can feel that somebody was smoking there. Ashes was present in faucet, not really pleasant to see. Doors of shower cabin were broken and out of order.
Good staff, english speaking, they can book taxi on request. Very kind and helpful guys on reception. Thank you very much.
Stayed in November 2022
Sydney, Australia
Ehrwald, Austria
Albufeira, Portugal
Linz, Austria
Wolf Point, USA
Cognac, France
Guarapari, Brazil
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content