Bathroom could do with an update

It was 2 mins from the train station, which we had some trips booked and only 20mins walk to centre ! Very clean and very friendly staff

Stayed in November 2024

Bathroom needs improvement. Bath is dangerous if used as a shower as no bath mat. Water pressure is poor. I put cold on the basin and my wife was nearly scalded in the shower. Litter - cardboard out for collection on all 3 days of our visit - not at the hotel but all other premises down the street. It doesn't leave a good first or last impression.

Staff were very friendly and helpful. Breakfast was good value with a wide choice. Parking was convenient and secure. TripAdvisor gave the impression that the hotel was closer to the centre.

Stayed in November 2024

The room was flawless and provided in all the amenities. Breakfast was cooked to order swiftly and was delicious. Checking in and out was easy and hassle free. I don't think I've ever had a room that was so spotlessly cleaned.

Stayed in November 2024

I like that they have real plants ie Orchids in the room. The sight of blooming orchids..it was so comforting.

Stayed in October 2024

Location near station but, a fair distance from the centre of Gent.

Great size room Very good breakfast

Stayed in October 2024

Great breakfast choices with personal service. Great location, very handy for a couple with 2 dogs, and everyone was very friendly. Our new go-to place to break our journey back to Le Shuttle.

Stayed in October 2024

Staff was very helpful in all aspects. I would recommend this hotel who wants to stay near sint Pieters station.

Stayed in October 2024

Everything was good!

Very friendly staff. Accomodating. Very clean and comfortable rooms. Good beds. And the breakfast is very nice with fresh ingredients, from the bakery, the local stores etc

Stayed in October 2024

Good sized room, excellent breakfast , individually prepared and cooked to your liking close to bus and railway station

Stayed in October 2024

Great location, 5 minutes from the train station, clean and comfortable large room, tea and coffee included in the room.

Stayed in October 2024

Nothing

Large room comfy bed

Stayed in October 2024

Everything was good but if I had to be picky I would say that the toilet was a bit too close to the wall for my liking and toilet paper hard to reach behind. The hairdryer was a bit old.

Liked the large size of this room. Bed was super comfy, as were the side chairs. It's an older place and shows it age on walls, doors and skirting but renovations to furniture and fittings give a modern feel. The position is excellent if you want regular access to the train station. The staff are lovely and helped us out when we needed a linen change half an hour after arriving due to a leaking water bottle. The shower, while not powerful, was fine but it is over a bath, so be aware of that. Highly recommend Paul's burger place across the street if you need some takeaway food.

Stayed in September 2024

Simply nothing.

Even the standard room is large and quiet with a comfy bed, nespresso machine, quiet aircon and a real, live orchid in room in full bloom! Cook to order hot breakfast is hard to beat and then there is a nice touch of individual cloth hand towels in the reception area toilets.

Stayed in September 2024

Nothing. Everything was perfect.

The kindness, helpfulness, and courtesy of the staff. The woman at recption made a speical trip to the station to buy tram tickets for us.

Stayed in September 2024

Nothing

Location was very close to the train station and tram stops

Stayed in September 2024

Bathroom tub needed a mat as it was slippery. One more grab bar at back. No counter space. No outlet for water pic.

Location, good size room. Mini fridge

Stayed in August 2024

location is good, nar the train station. the area is quiet.

Stayed in September 2024

Longer distance to the old town, but there is public transport so it's a non-issue.

The room was spacious, clean and comfortable. Close to the train station.

Stayed in September 2024

Parking in the city is definitely a bit of a problem and their own garage right beside the hotel is tiny, so it is really recommended to book it in advance, if you come with a car. Luckily we got a spot there even though we didn’t.

First of all, all of the staff was super friendly and helpful from start to finish. I think that is not a coincidence. There wasn’t anything they weren’t prepared to take care of or have a solution at hand and I thought we had some tricky curve balls coming out of our hats. Problems solved 10/10. Rooms were nice and clean and the simple breakfast was well worth it.

Stayed in September 2024

The coffee at breakfast

Lovely clean comfortable large room with air conditioning . A nice walk into Ghent along the river

Stayed in September 2024

A little out of the main area of Ghent

Excellent room, great location to railway station and bakery

Stayed in August 2024

The elevator was quite small

Big and tidy room

Stayed in August 2024

Wonderful hotel near the train station. Very quiet, location in a side street. My room was very spacious and comfortable, and I really appreciated the free water, tee and coffee.

Stayed in August 2024

The customer service was outstanding, and the hotel was clean and comfortable. My mother and I had a wonderful experience, and the breakfast was absolutely delicious. We had a wonderful time in Ghent, and the hotel was part of that experience. We look forward to going back, and we have already recommended it to friends who plan on going to Ghent next summer.

Stayed in July 2024