Finding the B&B was a challenge. There are no signs so you really need to rely on your navi to find it. The building isn’t very inviting because it‘s actually part of the westhoek marina. We originally thought we weren’t at the right location. The restaurant was closed for two days. Thus, we had to drive into town to find a place to eat. Nothing really within walking distance (by bike surely easier). The window and the window pane was very, very dirty (and starting to grow moss along the window pane). Inside cobwebs and outside 5 relatively big spiders that came out each evening (I‘m afraid of spiders and was afraid they‘d come at night (no nets in front of the window)). Unfortunately, when we made the host aware of the situation he claimed we exaggerated. To be honest, the night before he checked, there was a storm and heavy rain which cleaned most of the dirt and cobwebs away. In my opinion, it should never get that dirty in the first place, no matter if B&B or hotel. At night, the heating system turned on approx. every 30 minutes which woke us up every now and then. We suggest closing that extra door that leads to the main hallway of the building.

The bed was very comfortable, the complementary red wine as well as the modern bathroom with whirlpool. The breakfast was great! Friendly people!

Stayed in October 2024

Confusion over an early check-in.

Location.

Stayed in September 2024

Breakfast - I loved the pastries, yoghurt, and coffee, but eggs were not great at all.

Location out of town next to the marina was lovely. We were able to walk into town easily-lits of great bars and restaurants available. The room was clean and modern and we had plenty of room. Comfy bed, great shower, but watch the massage mode!

Stayed in September 2024

The location is on a canal, a little outside the centre of Nieuwpoort and about 5km from the beach. It's a little confusing to get to and a bit out of the way.

The room was wonderful, the kind of space and comfort that would normally cost double the price. The staff were very friendly and helpful. The check-in and check-out process were very smooth.

Stayed in June 2024

Nothing, all good!

Breakfast was really nice, friendly staff. Room was big and had all we needed. Shower was interesting, but we couldn't figure out how to workmit properly beyond the basic as all the instructions were in Flemish or French. Didn't matter though. Location was nice, ample parking. Interesting set up . Helpful staff.

Stayed in December 2023

Nothing!

Beautiful room, an enormous bed and a spa bath - perfect after a long road trip! I specifically booked this hotel because it allowed late check-in, as we were travelling from the UK (well, actually I mostly booked it because of the spa bath!) - I was beginning to panic when we arrived and I realised I had to ring someone to check in, but our host was fantastic and explained the key lock system and all the hotel policies (covering for my Franglais, because I was still panicking a bit!). Breakfast was great and the view out over the canal was very relaxing.

Stayed in December 2023

Upon my arrival the whole facility was locked and no one was there to meet me or let me in. I found some very nice people in the sailing club bar that spoke excellent English and helped me to get hold of the person in charge. Had it not been for them I definitely wouldn’t have got in the building and would have faced a night sleeping in my van. This could have turned out disastrous for me if it wasn’t for the very kind people I mentioned and eventually after about 45mins of waiting I could finally get in my room and relax.

beautiful setting. Very nice room with everything you could need.

Stayed in March 2023

The room was beautiful and the staff were very friendly. The owner satisfied all our requests. All perfect

Stayed in November 2022

LOCATION

breakfast is wonderful!

Stayed in September 2022

Nothing. Nice and comfortable.

Everything. The host was great. Also breakfast and rooms lovely. Will definitely going back.

Stayed in September 2022

location and friendliness of the team.

Stayed in June 2022

Limited parking, no safe walking route to town.

Clean with good access. Smart rooms. Friendly and helpful staff. Nice breakfast.

Stayed in August 2024

No evening food available, breakfast wasn't served until 8.30. After driving 10 hours from Southern France to get cose to Dunquerk to catch an early next morning ferry we arrived tired and hungry only to be told the bar was closed and no food available and by the way breakfast isn't served until 8.30 exactly 30 minutes after we were due to leave. Not at all helpful and had to pay extra taxes upon arrival. No discount for breakfast though. Poor service let it down

Good location, great shower and comfy bed

Stayed in February 2024

No body was there to received me, the contact on they website was not updated, they contact on booking.com was not updated.. nobody there speak English and in the end we don’t haven’t the breakfast.

The room was beautiful and cleaned

Stayed in December 2023

Property right next to river, bugs and flies everywhere, no parking as people wanted to use 2 spaces each car. Staff seemed more interested in sorting boats out than dealing with customers, very blunt and barely a smile. And after a 7 day trip with 6 different hotels, this breakfast was by far the worst! No signs for breakfast location. And make sure you get there as it opens or there won’t be anything left even though there was only 1 couple in the restaurant. Bacon was wet and borderline raw. Staff seemed very reluctant to top up food or drinks on the buffet. Very disappointing and not worth the money at all!

Lovely rooms, bed was big

Stayed in August 2023

The room smelled a bit of damp.

Fabulous location, excellent restaurant. Comfortable room!

Stayed in June 2023

The hotel was very poorly signed from the road. No mention of Hotel Neptunus! Although the room was OK it felt like staying in a factory or office block.

Room was OK, bathroom good and the restaurant very good

Stayed in September 2022

Restaurant was closed

Great surroundings, via peaceful

Stayed in July 2023

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023