Everything was great!

The rooms are exceptional, very nice size, great equipment, clean and with very comfy beds. Breakfast is amazing, with a very nice offer of food and drinks and a lovely view of the Genval lake.

Stayed in October 2024

Nothing

Pleasant staff We received an upgrade from the Manoir to the Château for 3 rooms that we had booked online. Much appreciated Good breakfast Lovely location on the lake Nice restaurants nearby, special mention for the Café du Lac.

Stayed in October 2024

I thought I'd booked the manor, but they had relocated me to the chateau and they said I should have had an email but I didn't see it, so I parked at the manor, was told to check in at the chateau so walked down in the pouring rain, only to be told I was now staying at teh chateau so had to walk back in the pouring rain to get my car and luggage. Then was woken up at 6.45 (5.45 UK time) by someone using the gym near my room dropping weights and the thudding of feet running on a treadmill. So that could have been better.

The location is lovely and the hotel, staff and food is perfect. Nice restaurants nearby as well.

Stayed in October 2024

A little noisy at night

Staff and A la carte restaurant food

Stayed in September 2024

The building is starting to get a little run down structurally. A bit of a shame as it’s lovely old architecture.

Romantic and surrounded by beautiful trees.

Stayed in June 2024

No complaints to be honest. We keep coming back because we really like it.

We booked in the Manor, but were upgraded into the main hotel at the last minute, which was a pleasant surprise. We originally booked one night an tacked an extra night on. It was the last 2 days of our summer road trip holiday. I stay at Martin's Chateau du Lac 1-3 times per year for a few days. It's a hidden gem in a nice nature area on a man-made lake. If you are looking for rest and a full-service hotel with spa and an excellent restaurant, you will be happy here. The breakfast was excellent as usual with everything you could desire. The spa, especially the steam bath is a personal favourite.

Stayed in August 2024

I couldn’t get the wifi to work

Setting

Stayed in April 2024

Check-in and staff at reception were super nice and friendly

Stayed in February 2024

Unfortunately, the hotel forgot to inform us that the reception is in a completely different building, a 5-7 minute walk from the Manoir. So upon arrival late in the evening, I had to walk in the rain, check in, and walk back. Breakfast was also in the main building, luckily the weather had already improved. There was also difficulty in getting my deposit back. Although the hotel employee sort of did it in front of me using my own card, the deposit was not refunded and it took me several emails to different addresses for them to fix the problem. The communication was pretty confusing and in the end, no one even apologized. So the service could definitely be better.

The Manoir itself is stunning, the room was beautiful, spacious and very comfortable, there is plenty of parking, the area is quiet and peaceful. The breakfast exceeded our expectations, I definitely recommend it.

Stayed in December 2023

Too dark at the parking area and towards the property. You will need to use your phone light to be able to walk safely

Location close to the lake. Nice view from the property window. Quiet area. Nice view of the lake during breakfast

Stayed in October 2023

The bedroom did have a few cobwebs, and the bathroom door didn't close properly, and some cupboards were a little worn, didn't close well. Could have done with a few more hangers for the wardrobe. But this was fine.

Conference at the hotel, went really well and all activities supported by the Hotel seemed to go very well. Nice areas, like the lounge and Restaurant. Nice and very supportive staff.

Stayed in June 2023

Checkin at the Château du Lac (the hotel next door) - I knew that, but I can see how it can be an inconvenient if you go directly to the Manoir. No elevator and very steep staircase - could be problematic for bulky luggage.

Setting « in the middle of forest », although technically in the village. The vila is surrounded by trees on all sides, the room have an antique feel to them (no two rooms are the same as layout).

Stayed in May 2023

The reception address is different from the hotel address, it took us some effort to find it.

Good location and great breakfast.

Stayed in May 2023

location

Stayed in March 2023

Reception is in the chateau

Nice calm location

Stayed in February 2023

For people who travel without a car, this hotel could turn out a bit inconvenient. The location was not very convenient as you have to walk down to the Chateau Du Lac for check in and for your breakfast. Good thing is they provide you a shuttle service to get back to your hotel. But that is still inconvenience when you had a long tiring day. I was happy with the housekeeping until I found that one of the mineral water bottle provided for me in my room was not sealed and half used.

I really loved the vintage feel of the Hotel. You really get the feel of a vintage boutique hotel. The room was quite cozy and spacious. It is a great place to stay if you travel with a car.

Stayed in January 2023

The breakfast was fine with excellent choices. An all too common mistake, however, was the flaccidity of the bacon due to it being covered without access to air.

This review is not about the Manoir but about the Château, because I was upgraded at minimal expense. So my glowing tributes are about the elegance and comfort of my room at the Château: the furnishings, the walk-in shower, the excellent pillows (soft and not too thick) and the cocktail imbibed in comfort in the restaurant.

Stayed in March 2023

The Manoir is linked to the Château du Lac and check-in has to be made in the latter, not very convenient when it rains..

Nice place, manoir type. The house is not perfect but it has it charm. A really nice and quite place.

Stayed in February 2023

breakfast is ok

location and rooms

Stayed in December 2022

The room was quite warm and it was difficult to control the temperature. Otherwise no complaints at all

The Manoir is an old mansion converted to a number of classic hotel room. it’s part of the Château du Lac, where we’ve stayed before. The room was equipped with every expected item. Classic decorations. We made use of the spa in the Château, which was 5 minutes walk.

Stayed in December 2022

This was a 3rd night add-on to our existing 2 day reservation. See that full review for details.

Everything went well. This was a 3rd night add-on to our existing 2 day reservation. See that full review for details.

Stayed in August 2022

the breakfast was amazing

Stayed in July 2022

All good

Lovely place very good location

Stayed in July 2022

room 07 looking at the parc. Not luxurious but good old manoir comfort. very much at home. thank you

Stayed in July 2022