No wardrobes

Location

Stayed in December 2024

The room did not have enough storage place (no shelves for clothes, just several hangers). It can be not comfortable for people who stay for long time. Towels are very old and grayish. Room is very small.

Location is very comfortable. Cleaning in the room is good. Price is reasonable.

Stayed in December 2024

There was no tea pot or coffee machine in the room.

Very comfort bed, nice room, very quiet.

Stayed in December 2024

The guy at the front desk in the morning was very unfriendly and impolite.

Good location, clean and nice

Stayed in December 2024

No restaurant

Lovely old time hotel. Many art nouveau features

Stayed in December 2024

The room was quite dark even with the lights on but manageable. The room didn't have a kettle as advertised.

Easy to check-in. Not far from the metro and good food options nearby. The rooms were refreshingly different with nice decor.

Stayed in November 2024

The hotel is down a side alley that is quite dark at night. Not really a fault of the hotel but I would be wary walking that alone.

The pool was lovely and the staff were all really nice and helpful. Comfy bed and big shower. We left our key at reception so never had to worry about losing it. Heated pool is lovely even in November.

Stayed in December 2024

Lack of desk to work in the room

Friendiness of the staff

Stayed in November 2024

All right!

Congratulation!

Stayed in November 2024

The very few things I didn't like were: - carpet on the floor. It's more of a personal preference and I know it's still common in many hotel, I'm just not a big fan of it - Berger street doesn't give a safe vibe but it's not the hotel's fault, you can expect it in big and cosmopolitan cities like Brussels nowadays unfortunately. This is the price to pay for staying in the center.

My great experience started from the very beginning. The hotel personnel has sent me all the essential information via booking. The check-in process was very quick and smooth, everyone was really welcoming and friendly and I was provided with everything I needed for a pleasant stay. There's an elevator which is handy if you have a lot of luggage. As my room was on the 1st floor I didn't really need to use it though. The ground floor interior is super cool and modern, it gave me vibe of a co-working/cooperative place, where you can grab a drink and relax or work with your laptop. The breakfast is available and is served there too. There coffee and tea are available all day long downstairs. I brought my thermo bottle with me and it was super convenient to brew some tea for the whole evening/day. I really liked that the room was super clean and the furniture and bathroom stuff were modern and quality, comfy bed with lots of pillows for everyone's taste, blankets, etc. Also the room temperature was perfect for me - I didn't have to neither turn the heating on nor opposite which is quite a rare occasion. I found some of the reviews here quite disturbing and started worrying about my experience after reading those. However, I'm very happy that my experience was different and I didn't know what puts people off. The concept of the hotel is clearly explained everywhere and one notices that flair in the hotel, however, it's also clear that it's a modern view on it and the hotel is a totally different place nowadays. If you're tired of cookite-cutter hotels, I defo can recommend this stay. Otherwise, stay in Hilton or similar, Brussels has plenty of those too.

Stayed in November 2024

Perhaps a bit modern furniture ? and better pillows?

Quiet and clean room, towels changed daily, friendly and helpful staff.

Stayed in November 2024

Room is very tiny.

The staff are friendly and helpful, specially the young girl who checked us in.

Stayed in November 2024

Good location, comfortable, clean room

Stayed in November 2024

small / old room , not like the pictures

Stayed in November 2024

The shower is very awkward, lacking an overhead hook and positioned in a bath that is almost at floor level. But there were ample towels, toiletries, etc. Some of the plugs could be better placed. A small fridge and a kettle would be nice.

I liked the quirky nature of the room and hotel. The bed was super comfy with lots of potential. The room was warm which was welcome as Brussels was quite chilly. I had plenty of space and the wifi connection was strong. The location was fine with Bus 71 (from/to the Grand Place area) dropping one about 100m away. The hotel is situated just off a shopping street which is helpful as I needed a laptop charger. Didn't, notice any nice restaurants but lots of fast food and cafes nearby. The staff are very pleasant and helpful.

Stayed in November 2024

Extremely noisy even on the top floor, we could hear every single time the lift was activated and all doors opening and closing, which meant constantly being woken up

Property was very quirky and interesting, in a great location and very clean.

Stayed in November 2024

The room was too small and the decor wasn’t great

The facilities and hotel and garden decor, The Free tea, coffee and water was a lovely touch

Stayed in November 2024

The heated pool wasn’t really that much heated as I was expecting, it was more like room temperature.

The location

Stayed in November 2024

The lighting in the corridors could do with being a bit brighter.

Room was very clean, bed very comfortable. Staff on desk always friendly and 24 hr service. Everything was just what we needed for a comfortable overnight stay. A nice powerful shower too!

Stayed in October 2024

The alley leading to the hotel could do with some renovation and cleaning. Once inside, the hotel was a little dated but we really enjoyed our stay.

The staff were friendly and the breakfast selection was excellent. We didn't use the pool but the pool area was superb and relaxing. The room was quirky but had lots of space and the bathroom was big too with a bath. A travel cot was provided. Despite being on the side of the hotel with the main road/alley, it was relatively quiet at night even at the weekend.

Stayed in August 2024

I had two things I didn't like - the temperature in the room was low and that's my second hotel in Brussels in a month in which the room was not warm enough. Maybe I have different warmth comfort levels, I don't know, but to me, it was on the cold side. The other thing I didn't like was the shower - it's in the toilet and it's very tight in there when you shower and you wet the toilet floor. I used the floor towel after the water drained to make it ok, but it's not optimal.

The hotel is on a very accessible place, nearby a bus stop from the central train station (like 2 mins) and a lot of fast food places. It was quiet and pleasant, the bed was super comfortable with a lot of pillows. I slept great. The room was clean and big. The wifi was very good and I had no problems with my super-late checkin. There was also an elevator so I was quite happy with my room.

Stayed in October 2024

No AC

The view from the room

Stayed in August 2024

Since the change of the owner, and the closure of the bar&restaurant at the ground floor, the hotel lost its atmosphere and its soul... So this was quite disappointing

Location, style of the room.

Stayed in August 2024

Because it is an old building, you can hear noises from the hallway and/or neighboring rooms.

Clean room, with an old-fashioned feel, albeit with renovated furnishings. Quiet at night, but recommended with the windows closed. Hotel in close proximity to plenty of stores and restaurants. Public transportation also available within 500m (bus / subway)

Stayed in September 2024