Can be noisy especially with room facing gallery, hot water stopped working at some point, shower switch to bath tube was difficult to use. Coffee needs a serious upgrade.

Location, breakfast - coffee could be much better :) Staff nice and helpful. Room tiny but cosy, bed was superb and comfy.

Stayed in June 2024

It would be good to have a small fridge and simple set of cutlery. I bought and donated a bottle opener for the room. I couldn't get the bath plug to work. But that's just me.

Very cool decor and lovely vibe. All staff were warm and welcoming. My room was unique, accessed via a ramp down to the rooftop of another building. The room (38) was split level with bathroom upstairs, and bed/living downstairs, with WC also downstairs. Beautiful bathroom and very bright, lovely aspect. View across rooftops was amazing and breakfast is something you absolutely cannot miss - beautifully presented and in a calm bright environment.

Stayed in June 2024

Very hard to find in Brussels. We drove around it, finally called. In the description they don’t tell you it’s inside the Galleria.

Pleasant staff, clean and light

Stayed in June 2024

The only issue was that based on the website, we thought there would be laundry and planned to do laundry when in town, but no laundry service was available. Please update the website and booking.com, as that was the one letdown.

Clean, friendly staff and a great location, Nice bathroom set up.

Stayed in May 2024

Right in the middle of the action but once in the hotel, secluded and quiet. Wonderful, uniquely decorated rooms, sized more like a small apartment than a hotel room, with a beautiful bathroom, too. Breakfast in downstairs restaurant, with very helpful and happy staff, and excellent food.

Stayed in May 2024

exceptional location. large and comfortable rooms. large bathroom. friendly and helpful staff. breakfast provided with everything you need. I will definitely come back

Stayed in May 2024

The step up to the toilet and bathroom is a bit unusual and there was a bad smell emanting from the shower drain which almost caused us to change rooms but to the credit of the staff (or possibly good luck) it was remedied quickly. As I said, we wouldn't hesitate to return.

The location is superb; couldn't ask for better. The staff are very friendly and helpful, especially Amo who was there most of our time. We would certainly go back.

Stayed in May 2024

Brilliant location, friendly staff who were very helpful with some queries I had about travel etc. Quiet and peaceful with an excellent breakfast.

Stayed in March 2024

We did have a slight issue with the rooms door. The staff did look into this but were unable to solve in during the staff. Felt more comfortable that the entrance/ lobby door was shut and locked so only other guests had access to the building.

The hotel has a really good location, just a 5 minute walk from central station. It's located close to lots of shops, bars and restaurants. We managed to move around solely on foot. We didn't need to walk more than 20mins to navigate across and explore the capital. I liked that the entrance was locked and a member of staff was always present at the door. Breakfast was simple but effective with lovely coffee and fresh orange juice.

Stayed in April 2024

Amazing Location a close walk to the Grand Palace.

Stayed in March 2024

Loud in the night since windows looking to the gallery

Location. Room size.

Stayed in March 2024

The hotel boasts an excellent "location" right at the heart of the action, offering the convenience and vibe of a central spot. The "room" was comfortably appointed and clean, though the noise levels from the bustling business district below were somewhat noticeable—not that it mattered much since one doesn't choose this place for a sleep retreat. As for the "breakfast," it was rather uninspiring and on the sparse side, which wouldn't be an issue for those who tend to skip the first meal of the day. All in all, I was very pleased with the experience.

Stayed in March 2024

Breakfast is basic but enjoyable. There is a little bit of noise outside but at least on the top floor it's not intrusive

This hotel could not be better located. Friendly staff, comfortable if basic rooms but to be a two minute walk from La Grande Place and the conference centre at Mont des Arts is fantastic

Stayed in March 2024

Nothing

Friendly service

Stayed in March 2024

The massive glaring problem at Hotel des Galeries is that you are not given a key to the building, only a card for your room. You have to bang on the front door and a member of staff sat at the desk there is supposed to let you in. SUPPOSED to. This is very uncomfortable on its own. But three times during our three night stay there was no one there to let us in. Once it was seven o clock in the morning and very cold and pouring with rain and we were left waiting for some fifteen minutes. This system is NOT SAFE if you are on your own and/or vunerable. On the third happening we were so fed up that I broke in through the restaurant next door and walked around. Also this hotel is advertised as having rooms with balconies. It has ONE (I believe it room 11) balcony out of 20+ rooms. I had booked to stay here and booked a room with a balcony, however on check in my friends got the balcony room. It was a really nice balcony though! Lastly, our room had a lovely bath. Unfortunately it couldn't be used. The water level just didn't go up, despite my running it for an hour. And no it wans't the plug-hole either, it was the overflow. Probably an easy fix!

The location is AMAZING. Perfect for the bars and restaurants and the Christmas market. It felt very luxurious and I loved the coffee machine. The bathrooms are GORGEOUS. Great high ceilings and very little noise despite being on a major thoroughfare.

Stayed in November 2023

It was noisier than I expected. Could hear both street noise and a crying baby at all hours- 2am, 6 am - somewhere on the property. The latter was probably just bad luck.

Location is fabulous and it has a nice, spacious, functional design and a funky vibe. The bathroom is enormous with a huge soaking tub and a full shower. The place smells like the bakery next door. Yum!

Stayed in February 2024

Very convenient hotel with a great location. Also nice place to do some work. Very nice staff.

Stayed in February 2024

Small, cosy, modern but in beautiful old buildings, a hotel with lots of reading nooks, an excellent breakfast and extremely nice staff.

Stayed in February 2024

Nothing

Clean, well located, beautiful rooms, quiet

Stayed in January 2024

Excellent location. Very central and good choice of nearby restaurants. Staff were very friendly. The restaurant was excellent. We enjoyed our stay immensely.

Stayed in January 2024

Central location, good size room with separate bedroom upstairs, large bathroom & separate toilet, lovely breakfast each morning

Stayed in December 2023

Felt extremely comfortable, as if we were staying in our own property. Very well located with extremely helpful and friendly staff.

Stayed in December 2023

-

Perfect location, friendly staff, very comfortable room

Stayed in December 2023

There was nothing I didn't like.

The room was really nice, the hotel had nice communal areas too and exceeded expectations massively for a city centre hotel I it's price range. location is ideal for people wanting to be in the centre of old town Brussels. Nice products int he bathroom. Nicebig windows with proper shutters to keep out sunlight in the morning.

Stayed in December 2023