Hotel was quite expensive (for my budget at least). Quiet location naturally means that it was quite far away from the nearest pub, but the walk didn't hurt, especially since part of it went through the botanical garden.

Quiet surroundings, next to the botanical garden and close to the northern railway station. Basically everything worked. The room was clean and even had a bath tub (in my experience, rare nowadays).

Stayed in June 2024

We did not opt for breakfast, as it was too expensive €17. While one of the cheaper hotels in the area, still expensive for what you get.

The location is good. You can access both the North train station and other metro stations with just a few mins walk. The area does have a slightly rough feel to it, perhaps due to its proximity to the train station, however we never felt unsafe and it was a good location to base ourselves to explore the city and travel out to Ghent and Bruge We had a triple room. Perfect size. Beds were comfy. Bathroom was a good solid size also. The walls are thin so if you had a noisy neighbour then you would be able to hear, but we did not and slept perfect. The room is clean, but not sparkling. A good few marks on the table, and a few areas that could do with a deep clean, but overall it’s as you would expect for a Best Western. Check in and out was quick. Never had to wait.

Stayed in June 2024

AC does not work - changed 2 rooms and still the same. Also, another time before I came, and AC not working in another room.

Bed is comfortable Area is central Coffee in room Desk available to work Hot water works well

Stayed in June 2024

I would have expected the plug to be near the kettle but it wasnt. The mattress could do with replacing soon as I felt it was lower on the side where you get out of bed.

Breakfast was included and there was a good selection

Stayed in June 2024

A bit rumurous

NICE BREAKFAST

Stayed in May 2024

Not best neighborhood and a lot of noise from the other rooms. Bed next to the floor.

Very close to the city center

Stayed in May 2024

We asked for a corkscrew and then the receptionist said he had one but now he doesn't know where it is and that when his colleague comes he will call us, but he never did...

Close to the city center. Not expensive.

Stayed in March 2024

Very noisy throughout the night and early hours of the morning. Noises from outside and banging doors inside

Clean rooms, helpful staff

Stayed in May 2024

Hotel room was clean

Stayed in May 2024

We arrived at 1 pm and couldn’t check in until 2 pm.

Nice hotel, located near the center of Brussels, about 2 km, 20 min walking.

Stayed in May 2024

Room was a bit small (for the price). Location is not in the best part of the city although it is close to Gare du Nord.

Staff were very friendly and helpful. Room was clean.

Stayed in May 2024

While a number of general safety deposit boxes are available behind the reception, these are somewhat limited in number and availability might possibly be an issue at busier times. I much prefer in-room safes, which offer more privacy and ease of use.

The room was clean, dry and warm. Room cleaning was good. The staff were very good and tried their best to help with enquiries and general things. The local authority have put a great deal of effort into improving the area in the vicinity of the hotel and it makes you feel more welcome in the area.

Stayed in May 2024

Clearly a dated hotel, with cramped rooms and appliances that had seen better days.

Location near to train station and within walking distance to central attractions.

Stayed in March 2024

More towels and coffee for a single person would have been better. Breakfast seemed expensive. Some street noise.

Good location near brussels noord Station for trips outside brussels. Close to botanical gardens and Royal area. Hotel as expected for a chain hotel..comfort but no frills. Free luggage storage. It's about a 20 minute walk to the Grand Palace but metro is just round the corner. I have previously been to Brussels and have found this area the better area to stay in.

Stayed in May 2024

Nice staff and it was good

Stayed in April 2024

It was really noisy outside and due to the fact that the window in the bathroom was not super tight - every little thing (sounds) from the street were perfectly good heard in the room, so a bit interrupted my sleep. Also wi-fi was working kind badly and often disconnected completely.

The hotel room was small yet nice, pretty clean (except for windows), the bed was really comfy and soft. There was a kettle with some coffee to make, which I made and drank in the morning, and it was quite tasty. In general the hotel was very good and cozy, the staff was very friendly and nice. The subway station is 5 min walk from the hotel, along with Starbucks and a few restaurants, there is also a botanical garden nearby.

Stayed in May 2024

The breakfast (extra) was very standard. Things like the fruit salad straight out of a tin. In bedroom, 1 tea bag, 1 coffee, and just one freeze dried milk powder. Why so mean; 2 of each would show a bit of generosity. so breakfast similar in spirit. if they stated which mainline station was close by, this would have saved a taxi ride. Not near the central station

Stayed in April 2024

The only thing that comes to mind is that the plugs were not situated next to the beds to charge the phone but it’s not a massive issue.

Very good value for the price. Close to the centre. Cleaner was coming everyday to change bedsheets and towels which was great. Room has air con which can be also a heater. Very spacious and the beds were very comfortable.

Stayed in April 2024

We were a family of 5 and got two rooms. Requested rooms close and got that requested. Rooms were well kept and cleaned well. Great location, we walked into the centre every day. Great access to trains etc for visiting Bruges & Ghent also. Staff were very friendly and helpful.

Stayed in April 2024

Slightly dodgy bit of Brussels at night. Staff ok & room comfortable enough for 1 night

Fantastic family room...lots of space with 2 separate rooms.

Stayed in April 2024

The surrondings of the property was a bit odd, with homeless people and many garbage hanging around the streets. Sometimes we saw rats running on the streets.

It was a well-tended little hotel, the beds were comfy and the bathroom was quite nice too. It was perfect for out short term stay at Brussels with a reasonable price

Stayed in April 2024

Nothing really

Location

Stayed in April 2024

Wifi was working very badly

Location of the hotel is good, not too far from city center. Also staff was very attentive, it was raining and they borrowed us an umbrella for a while.

Stayed in March 2024

shower could have worked better (very difficult to select desired water temperature), breakfast too expensive

clean, spacious family room

Stayed in March 2024