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Reviews of Hilton Garden Inn Brussels City Centre 4 stars

Berckmansstraat 128 , Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium

#96 of 194 hotels in Brussels

Guests' Choice

Review score

Based on 1312 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 22 June 2024

    8.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    We did not had hot watter one night. Found a empty pack of condoms in the cabinets from the kitchen.( Which makes you think how good was the cleaning after those condoms were used). The vent/air conditioning was working but I couldn't make it so that the temperature in the room was as I wanted. Maybe it was my fault for not knowing how to work it

    Staff was ok and polite. We could check in when we arrived in the morning. They provided an umbrella for one day when it was raining.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Family King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could have been better

    Very spacious and had large rooms. Beds were comfortable and the lounge area was pretty big

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    satisfied our requirements.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    all wood

    breakfast was succulent, the staff was very willing to help, and the location was near the Metro Station.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Wash room.was too small...especially the toilet side and it was separated

    Location was good...staff was friendly

    Stayed in May 2024

  • Reviewed: 14 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no hot water at the shower for half a day and there was a strange smell at the kitchen

    Location, staff

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast selection could be better

    Comfort, cleanliness, staff

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Confusion with staff understanding

    All was good

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Specious apartment with nice interior
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    Location was good but turned out it was a bit far from the old town (around 20-30 min walk). Also, I did not like the shower, because every time after using, there was water on the floor.

    The room was lovely and specious! It had beautiful interior and small kitchenette. I enjoyed our stay very much. Can definitely recommend. Also, there were nice restaurants and an excellent breakfast cafe nearby.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    9.0
    Good hotel in quiet location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were pleased and no problems.

    We were able to walk from the station to the hotel easily and were able to go to our room straight away. There was luggage storage on departure. Helpful staff. We walked into the city. So good location. Spacious room with kitchenette which we had not been expecting.

    Stayed in March 2024

  • Reviewed: 2 June 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with better ventilation system

    Lovely hotel in a prime location. Clean and soundproof rooms. Nice clean sheets and towels. Gym access.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Great and relaxing weekend getaway
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern and large rooms with a very comfortable bed. The location is in walking distance to Saint-Gilles with many restaurants.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    A good stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    Car park charges are like extorsion.

    Kitchenette in the room is really nice.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendliness of the staff

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    1. We expected that for such a price there would be at least bottles of water in the room, but everything was according to the price 2. Windows on the first floor room do not open 3. Sound insulation could be better (you can hear the toilet being flushed) 4. There are no congratulations on my birthday, although I booked a hotel to stay on the next day of my holiday. Its pity

    1. The room was very clean 2. It looks recently renovated and updated 3. Small but clean gym with basic equipment, good ventilation and cleaning supplies (wipes, sanitizers) 4. Cosy lobby and nice hotel area 5. Good quality shower gel and body lotion

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Good hotel in a calm location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    When they cleaned the room on our second day, they didn't replace the coffee/tea cups we had used; they were in the same place we left them. This meant we had to ring the reception to get new ones.

    The hotel is centrally located in a very calm neighborhood. The staff was friendly, and check-in was smooth. The room was spacious and clean and included many amenities. The bed was very comfortable and big. There was good AC.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The seroundings of the hotel were good but coming from the airport we need to take a train and a metro.

    The room quite some space. It was very clean and organized. It also had amenities to make tea. The room also had a fridge.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Courteous staff, Comfort with good value for money
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Fluctuating room rates for booking, varying by each day.

    front office staff was very cooperative and helpful

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room service requested and confirmed but never delivered

    Good location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    It was a comfortable and good stay but not like in a Hilton.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift was broken twice in two days. Garden should be well maintained

    Rooms are large and minimalist designed. Garden is good but vegetation in garden is not well maintained.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Excellent stay! Definitely recommended
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The extra bed is a bit soft

    Stylish hotel Very good breakfast Super clean and good service

    Stayed in April 2024

  • Reviewed: 12 May 2024

    7.0
    Good!...it can be excellent with little improvement.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Traces of dirty water drips on bathroom wall and door and dirty on a towel.

    The best location to stay to explore the city, Big spacious nice room. Attentive to service and kind staff.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    A place to be in calm
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I like everything about the property

    The customer service team are very friendly

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Satisfactory place to stay - gets the job done.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Ripped furniture in the lobby; room safe was already locked upon arrival & a tech didn’t come to open it until the day before we left; the water in the toilet would sometimes run continuously; the airport taxi we ordered 1 day in advance was over 15 minutes late for pickup; not wheelchair accessible through main entrance

    It’s small so it’s easy to navigate. Staff was always pleasant and helpful.

    Stayed in May 2024

Showing 1 – 25

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