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  5. Reviews of Thon Hotel Bristol Stephanie

Reviews of Thon Hotel Bristol Stephanie 4 stars

Avenue Louise 91-93, 1050 Brussels, Belgium

#20 of 194 hotels in Brussels

Guests' Choice

Review score

Based on 712 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine. Maybe some hotel slippers would have been useful. And I am not sure I saw a hair dryer (maybe I am wrong)

    The superior room was very spacious, clean and it had all the facilities. Staff was very professional. The area is safe, clean, close to gare du Midi. Nesspresso coffee machine and coffee in the room. I truly recommend staying in this hotel.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    I highly recommend this place to families as it is cozy & the interior is beautiful, you will enjoy it!
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints, good service.

    Ideally located hotel with spacious rooms & excellent staff! Special thanks to Philipp who was kind enough to check us in ahead of time.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Perfect hotel stay!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Massive bed, spotless room, massive TV and in-room sauna!

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Facilities need better management but overall a great hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A number of things didn’t work. We had to move from our first room because the air conditioning didn’t work. New room had a number of other issues. But small things like light bulbs out and staff took care of things when we asked

    Attractive room and public spaces, great amenities, they’ve thought of everything a travel might want. Spacious and very comfortable room and beds. Excellent breakfast buffet, good dinner. Staff was great, very responsive.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing major, but sometimes there is a smell in the toilet.

    The hotel is located in a nice & calm area, in the area, there is a number of different shops, coffee shops places and restaurants. The room was spacious and clean, with comfy beds.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very spacious. Breakfast was great!

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Unexpected room upgrade made up for smaller inconveniences
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was terrible. Umbrellas are rented at the entrance - absolutely ridiculous a hotel at this price on Avenue Louise would not offer to lend them for free, especially in a rainy city like Brussels. Coffee machine was broken and only replaced after the second time I went down to complain about it, which was unfortunate but not a big deal if it had been taken care of after my first request. No conditioner in the shower was frustrating, (but the rest of the products & water pressure/temperature was good).

    Free room upgrade offered at check-in without me asking for it was a very nice surprise. King size bed was very comfortable and giant room felt almost like a studio apartment. Reception staff was friendly. Location was perfect for access on foot around La Grande Place & Place Flagey.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The room was bigger, and the property was clean .

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    lovely stay and we will come back again
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    We didnt have breakfast as it was quite pricey.

    We were a family of 4 with teenagers, our room was big enough for 4 of us, spacious and comfortable. Perfect location with different types of public transports and walking distance to shops ans restaurants.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Big clean rooms and helpful staff. Good location - especially if you like shopping!

    Stayed in June 2024

  • Reviewed: 29 May 2024

    9.0
    Everything was good, we will come back.
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast, large room

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Good place
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Nice place
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice

    Nice

    Stayed in April 2024

  • Reviewed: 27 May 2024

    10
    We were uncomfortable due to number of mirrors in the room
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Too many mirrors

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Clean, nice, calm hotel with very professional team
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Every thing Very professional staff Very clean hotel

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    We loved the hotel, especially the breakfast
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to mention about the hotel, location is bit out of city center and hard to reach by public transport, consider walking up the hill on the way back to hotel. We took bus 71 at one occasion which stops couple streets away. Metro stop is near by but metro doesnt go into city center. With tall cars the garage can be an issue, max height allowed is 170 cm! Luckily our car was spot on 170 cm and we had no issues.

    We got without asking a free upgrade to a superior room, which was larger than needed. Room was very clean, well equipped and well taken care of. The breakfast was the highlight: various and high quality ingredients catering also for vegetarian guests. Staff was always very kind and professional, we loved our stay at the hotel.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights

    Once the room service refused to provide forks, but later they called back and said that they could bring them. But there was no longer a need for this :)

    Good location of the hotel. Large and spacious room. Comfortable mattresses and pillows. Great hotel for this price. Overall everything was fine and the hotel left a good impression

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a very comfortable hotel, with a lovely big room, and the staff were very helpful

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    lovely stay in Brussels
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    lovely large room, upgrade much appreciated, very comfortable beds.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    The room was cozy and spacious and the service was very attentive.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    The view was just rooftops of other buildings.

    The room was cozy and spacious and the service was very attentive. We felt welcomed and were given a very nice room. The location is great.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Everything was good I really enjoyed my stay
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good service

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    Location was perfect for shops and restaurants. Room was large and clean. Very comfortable bed. Shower and tub were a luxury.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Family Room
    • Stayed 4 nights
    • Submitted via mobile

    I was expecting to find slippers in the room:(

    Overall, a suitable stay for our city-break in Bruxelles.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet door handle broke on the first night and was reportedto reception. Still hadn't been repaired when we left after 4 nights.

    Good sized and comfortable rooms. Excellent breakfasts

    Stayed in April 2024

Showing 1 – 25

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