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Reviews of Radisson Blu Hotel, Antwerp City Centre 4 stars

Koningin Astrid Plein 7, Antwerp District, 2018 Antwerp, Belgium

#46 of 76 hotels in Antwerp

Guests' Choice

Review score

Based on 1545 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was a bit outdated. No bathrobes.

    Amazing breakfast, nice spa and good location

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    good hotel in great location but with a little slow service
    • Leisure trip
    • Family with young children
    • Junior Suite with City View
    • Stayed 4 nights

    the service was a bit slow - seem the hotel is understaffed.. we were not able to get the technician to fix some issue in time; one day the housekeeping was not fine so needed to request it again

    breakfast was fine; would appreciate a bit wider choice of warm buffet, though

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Received complimentary room upgrade. Staff at reception were very friendly/helpful.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    9.0
    Great hotel but understaffed
    • Leisure trip
    • People with friends
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in was quite slow and there was trouble with their system. On the way out they were horribly understaffed and only had one person managing 15+ people s checkin plus luggage storage service. If people would not have offered me to skip the line to get my bags after some time had passed I would have missed my train. The staff was very clear on not caring or acknowledging being understaffed. By their attitude it was clear this cant be an isolated case. The other staff was very friendly. This incident as the one major minus point though.

    Comfy beds, big rooms, they were able to accommodate us and change our room away from the elevator. Spa is small but cute. Fantastic view on the station!

    Stayed in May 2024

  • Reviewed: 18 June 2024

    7.0
    Lovely place, but staff needs training and chargers need to be working
    • Leisure trip
    • Couple
    • Superior Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Reception staff at night was not helpful. I asked them a few questions but they were unable to answer any of them... i asked about using the Tesla chargers (2 were available but had no power) and the guy didn't seem to care.. why do you have destination chargers and advertise them when they've been turned off? Also he didn't even know where to get tea bags when i asked for one.. Also at 11am the pool door was closed?

    Great location, clean, beautiful

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    comfortable and in the center
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    there was a half dirty towel in the bathroom

    Bed and pillows

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    The bedding had some minor stains, the shower was not properly working (e-shower, temperature set on 35 degrees and the menu did not function) and some red mold was present on some of the sealant edges.

    Friendly staff, great location, good overall value for money.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast room was very busy at the weekend and to improve the flow, bread could have been set out in more than one location - for example by the ham and cheese as well as by the hot food.

    Very convenient location Helpful friendly staff Comfortable bed Small swimming pool, sauna, steam room - quiet during the week Excellent breakfast

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Indian vegetarian selection in breakfast

    Good location and responsive staff

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Too short! Gotta come back
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Kids at the pool were quite noisy and the heating up the Hammam took a long time. Also I requested a happy birthday card for my mum be left in the room it never made it.

    Location, interior of room and facilities. Fact we got an early check in we didn’t count on.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Welcoming and friendly, definitely the hotel to choose if travelling by train to Antwerp.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights

    The fridge in our room did not work and, despite asking twice,nobody came to look at it, the basin in the bathroom didn't drain well and one of the side lights in the room didn't work. It didn't feel as spotless as you might expect but it was more than acceptable and the lovely staff made up for this in our opinion.

    Friendly staff, small but nice pool and sauna, good location, generally what you would expect from this type of hotel. We were also lucky enough to get a room with a great view of the beautiful station...worth asking!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Excellent hotel but no desk to work in the rooms!!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    There is no serious desk to work in the room. This is a common weakness in many Radisson Blu Hotels and is quite disappointing.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    A good hotel, but an unpleasant incident at the end
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    For the first time in many years of traveling, I have encountered an unfriendly and even rude service at check out from the employee named himself Junis. Unfortunately, this incident left a bad aftertaste that does not fit with the level of the hotel and the purpose of our visit to Antwerp - to celebrate a family event.

    Spacious room overlooking the station. Nice bathroom with bathtub. The pool, although the water was cool, probably not heated, so we decided against a second visit to the pool the next day. Very good breakfast and а hospitable staff in the restaurant.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Overnight at Antwerp
    • Leisure trip
    • Couple
    • Superior Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Shower hose was difficult to control

    Very comfortable bed Very efficient staff

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Premium Room as compensation for defective rooms.
    • Leisure trip
    • Couple
    • Superior Room with City View
    • Stayed 1 night
    • Submitted via mobile

    We had to switch 3 times after the initial room because of defects ( broken tv, stuck window, room smelled of tobacco).

    The 4th Premium room we got because the 3 previous rooms had issues.The manager was helpful after noticing our issues.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    great time in Antwerp
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    rooms and the building is a bit tired

    Good location, close to Antwerp Central Station and in a walking distance from historic center and shopping area, can feel a bit too busy sometimes, great breakfast with very good selection of food.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The bathroom equipment was old and leak/bathroom doesn't have a heating floor or towel dryer. No robes, no slippers

    Breakfast room

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    It can be rowdy.

    Middle of the city. Good location.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    👍 staff !

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Very nice short break in Antwerp at a superbly located hotel which we would thoroughly recommend.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    View of air conditioning units!

    Great location. Super comfortable beds. Nice bar area. Friendly staff. V good breakfast

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The bed was constantly moving

    View from the window

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great location for Antwerp
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Check in was quick, breakfast choice was excellent. Location is great for getting around Antwerp and opposite the train station. Bed was super comfy, like sleeping on a cloud. Our room and bathroom were huge & well cleaned.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Recommend
    • Business trip
    • Family with young children
    • Superior Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Location was great! Bed was very comfortable everything was clean. Staff was very helpful!

    Stayed in May 2024

Showing 1 – 25

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