Mula Mustafe Bašeskije 24, 71000 Sarajevo, Bosnia and Herzegovina
#61 of 116 hotels in Sarajevo
Guests' ChoiceBased on 197 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.2
Staff
9.5
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Kiran
AustraliaNothing to be honest everything was good :)
The room was nice they gave me a double room and it was so cute, location is perfect right in the town area so everything is walking distance !! The receptionist i didnt get her name but she was very sweet so accomodating and so so helpful!! Her customer service was AMAZING, always smiling and just so nice
Stayed in June 2024
Reviewed: 9 June 2024
Patu
United StatesNothing
Spent one week exploring sarajevo & region. Nice location to the old town. Conveniently located when arranging tours with Meet Bosnia a wonderful tour group. Only 25 minutes drive from the Bosnian Pyramid for a meditative & healing experience. Short ride on trolley to amazing hollywood hills thermal swimming pool.
Stayed in June 2024
Reviewed: 21 May 2024
Mark
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 4 May 2024
Bruce
United KingdomThe room was a little cold, but not a problem.
Close to the center & main attractions. Very welcoming. The woman at reception was extremely helpful and friendly.
Stayed in May 2024
Reviewed: 20 April 2024
Ryan
United KingdomIt was great, fantastic location, accommodating staff - recommend entirely to all!
Stayed in March 2024
Reviewed: 11 April 2024
Dami
South KoreaNo fridge, no sound proof
Perfect location with spacious room. Very clean and modern
Stayed in April 2024
Reviewed: 31 March 2024
Eco
Sloveniathere is no option to have breakfast in the hotel
Stayed in March 2024
Reviewed: 10 March 2024
Vito_andolini
TurkeyNothing
Clean, very good location, it is our 3rd time stay. Suggest to everyone
Stayed in February 2024
Reviewed: 20 February 2024
Mate
CroatiaNothing
Everything
Stayed in February 2024
Reviewed: 24 November 2023
Corina
RomaniaThe size of the room is very small and quite dark. Despite the fact they advertise having breakfast on the property - which is the reason I chose them - they actually give you a 4 EUR voucher for breakfast a a restaurant nearby, which opens late.
Excellent location and comfortable interiors, despite the shabby look of the building. The room is well organized.
Stayed in October 2023
Reviewed: 19 October 2023
Ali
FranceI really liked the room and all the facilities, the location was perfect to visit Sarajevo, we did everything by walk. I wanted to express my gratitude to Maya, the owner of the Hotel, she was really nice with us, we discussed with her and learned about the history of Bosnia, she helped us a lot and was really smiling and patient!
Stayed in October 2023
Reviewed: 16 October 2023
Franc
Sloveniabreakfast is in a close restaurant but could be in a hotel
Location of a hotel and staff - close to the center and public transport
Stayed in October 2023
Reviewed: 9 October 2023
Bergur
IcelandI could hear the people in the room next to me when they took a shower or went to the toilet. I could also hear it when they talked loudly. The view was just of some trees, so not very nice. The showerhead was a bit broken and I had to either keep it horizontal at the lowest setting (roughly 160cm) or hold it myself.
The staff were very nice and accommodating. The room itself was small, but kozy. The bed was very comfortable. The hotel is well situated and it only takes a few minutes (at most) to walk to the old town / main street.
Stayed in October 2023
Reviewed: 9 October 2023
Sava
GermanyGreat location in the city center, very quiet room facing the inner courtyard. Very friendly and helpful staff. The rooms are on the small side, but tastefully decorated and fine for a few nights. Good value for money!
Stayed in October 2023
Reviewed: 26 September 2023
Eva
NetherlandsThe airconditioning was veeeeery loud, I think it might have been broken. Also, the duvet on the bed was only for 1 person while we were in a double?
Great location, good value for price, nice friendly staff.
Stayed in September 2023
Reviewed: 20 September 2023
Samer
GermanyNothing
Location is perfect! In the old town, air conditioned, a small desk with hot drinks.. and above all, the young lady in the reception! She helped me a lot and was incredibly friendly
Stayed in September 2023
Reviewed: 18 September 2023
Guy
BelgiumNice location nearly the heart of Sarajevo. Very friendly and helpful staff.
Stayed in September 2023
Reviewed: 17 September 2023
Duygu
TurkeyIt looked a bit old from the outside but inside is nice
Stuff was perfect, very helpful
Stayed in September 2023
Reviewed: 13 September 2023
Laura
United KingdomIt was a little bit eerily quiet in the reception area, but that's a minor issue!
Clean, comfortable, and ideal for a good night's sleep for 1 or 2 nights. The girl on reception the next morning was so friendly, and let us leave our bags there until we had to leave. The location is great too, close to good shops and restaurants, and a short taxi ride to the train station.
Stayed in September 2023
Reviewed: 6 September 2023
Arran
United KingdomNot a lot but as a suggestion it'd be nice to have a double duvet alongside the double bed as single cover can fall off. That's being really picky though as nothing was wrong.
Excellent location right next to the Old Town. Decent rooms for the price. Easy check-in process. Well maintained and recently refurbished.
Stayed in September 2023
Reviewed: 27 August 2023
Khaled
NetherlandsNothing
Family establishment..good feeling..near to everything
Stayed in August 2023
Reviewed: 23 August 2023
Наталия
RussiaLocation, staff were good. Free water and sweets!
Stayed in August 2023
Reviewed: 19 August 2023
Lisa
United StatesCarpets need to be replaced, no hand rails going up stairs. Beds are hard. Small bathroom.
Great location, staff was very nice. Water provided daily, candy.
Stayed in August 2023
Reviewed: 16 August 2023
Rūta
LithuaniaThere were big problems with parking because we arrived on a weekend of Sarajevo Film Festival and all the nearby public parking spaces were full. The receptionist kind of left it for ourselves to resolve so we parked more than 1 km from the hotel and later moved a bit closer, but still around 15 min on foot. Breakfast felt like a scam. We were directed to some cafe (City Walk) that was supposed to work from 8 am, but decided, that they will serve breakfast only from 9:30 which kind of interfered with our plans and we had to re-schedule. We paid 4 euros for breakfast which was just tea and simple omelette with bread. I checked the menu and it would have been cheaper just to order the same stuff in the cafe (and frankly I would have just skipped the tea and ordered omelette with cheese or some other extra food if I had a choice)... We left still hungry and went to eat some chevapi after this miserable breakfast.
Hotel location was central, staff was friendly, room clean and quiet.
Stayed in August 2023
Bernkastel-Kues, Germany
Agrigento, Italy
La Spezia, Italy
Tivoli, Italy
Cochem, Germany
Sopron, Hungary
Agrigento, Italy
Golbası, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content