bad smell of the carpet, always same breakfast, no coffee, poor ac and internet

only the location and the balcony

Stayed in June 2024

No help for luggage No lift a lot off stairs so that you can carry your luggage by your self 😶

In Nizami street

Stayed in April 2024

Hotel Bristol is not as advertised. Breakfast was delayed so do not expect it before 9. Although, they say it starts at 8:30 on their signboard. All tours and programmes start at 8 There was no hot water for most of the days. It is a necessity for travellers. No room service. I was informed on the last day that you have to ask for it though the hotel advertises daily housekeeping.

Location was decent but there are definitely other hotspots. Rooms were decently comfortable.

Stayed in April 2024

Poor customer service, rude and miss behaving staff. No online payment - make you rush to market in search of cash Broken bed - two bed were joined and it was broken from center. No Air condition in April - Even as a customer you die out of feeling hot they will not switch on Air condition nor they have any FAN. We called the police as well they promised to get this repaired or they will change the room, but nothing happened and police didn’t even came again to double check the sufferings of tourists in there country

It’s in the city center

Stayed in April 2024

We stayed in 2 different rooms and unfortunately our last room was not good. It’s bigger, but almost everything was broken. The hair dryer was broken, the light couldn’t turn off at night, the curtains were hanging down so neighbors could see us. The bathroom was with a big window it was super cold in there and the room as well. And plus last 2 days we didn’t have hot water because of breakdown in this area, I got sick after this trip. The breakfast has small options but still nice.

The stuff and management are very great. They fixed everything we asked for, helped with all our questions including taxi, exchange, restaurants, late breakfast. All our requests were resolved quickly. The location of the hotel is perfect, the view is amazing.

Stayed in March 2024

Breakfast is late and I strongly suggest to offer more options for the guests

I love the location its perfect for solo travel specially, restaurants,bars, coffee shops are just down the building, staff is so helpful and attentive people, i love the balcony, i suggest you book the room with balcony its worth it.

Stayed in January 2024

No elevator

Very helping staff

Stayed in December 2023

The bathroom was less than ideal as it had little privacy. The beds were ridiculously hard and uncomfortable.

the staff was honest and didn’t bait and switch. The breakfast was adequate and the balcony was wonderful with live music at night.

Stayed in October 2023

on downside is that is requested twin bed and get double bed room

perfect location, big balcony, clean and comfortable

Stayed in October 2023

Not clean bed sheet and towel. There were stain and dirts. And breakfast options were so limited

Superb location of the hotel

Stayed in September 2023

Breakfast: it was starting from 9am, which is quite late considering that most of the tours start at 8am, which means that I missed breakfast a few times. When I had breakfast, there were no mugs for coffee, and only after asking I was given one. There were no tissues, cutlery, milk missing most of the times. The cleaning lady was using the vacuum in the room next to the breakfast room, which was so noisy so that I had to rush my breakfast to get away from the noise; it would have been nice if cleaning could start after the breakfast time finishes. Communication: the English level of the staff was poor, I struggled in communicating with them. Some staff members look almost scared when I was talking to them. From a hotel called "Bristol" I would expect at least a basic English level, or I would change the name to make it more clear that it's for locals only. Other: some staff members were watching movies on their phone with a quite high sounds, both late at night (I could hear it from my room) and during breakfast (the reception is just next to the breakfast room, so it was quite irritating). The entrance is quite rough, with two big flights of stairs and no lift. Fortunately the taxi driver helped me with the suitcase, otherwise I would have struggled. I think they could make the entrance a bit more attractive, with some plants at the front door to make guests more welcome, and decorate the walls on the corridor. I think this hotel has a great potential, just some adjustments are required.

The location was amazing, in a very strategic place 3 minutes walking from the Double Gates, 10 minutes from the Promenade, and 2 minutes from Fountain square. So many options for restaurants and bars seconds away. The balcony was lovely, you could experience the great vibe of the city. The price was very reasonable and great value for money considering the location.

Stayed in September 2023

No things

Location near Nizami street

Stayed in September 2023

No things

Location near Nizami street

Stayed in September 2023

no elevator，not good for older and heavy luggage. the last room without balcony wifi is bad almost no wifi.

great location

Stayed in September 2023

We don’t have blow dry it was not working and the washroom was very sunny

Near to restaurants and in the center of nazimi street

Stayed in August 2023

Location and breakfast

Stayed in July 2023

The breakfast had very limited options, it was mentioned the breakfast will be served till 11am but they did not serve after 10 am. The entrance is very disappointing. Bedsheets were not changed through out my 8 day stay.

The balcony was the best part of the room.

Stayed in July 2023

Location is great.

Stayed in July 2023

Communications - hospitability

Breakfast was good

Stayed in June 2023

Old rooms, shower not very good, lots of stairs to climb to get to reception

Location for the F1 was excellent

Stayed in June 2022

The building inside is very badly renovated, unfinished and quite dirty (especially the entrance staircase). The rooms themselves have traces of dirt and old paint on the walls although the floors looked clean enough. Bathrooms got the yellowish color of old tiles and looked unclean (old plastic slipper did not help the overall image). One of the balcony doors did not close properly letting even more noise in. Probably to avoid in the week preceding the F1 race as the city builds fences right below the hotel in the middle of the night.

The staff was very helpful on several occasions and tried their best to make themselves understand even if not all of them spoke English. They also allowed us to change rooms. Biggest perk is for sure the location.

Stayed in June 2022

I was suppose to pay by card but I think the card machine thingy wasn't working so I paid my pocket money. Not an issue though. Also, just the loose floor tile but again, no issue with that.😁

The place is ideal for my iterinary.love the balcony! It's close to most of the landmarks I want to explore.the staff were very accommodating and friendly.Shoutout to the guy who assisted me with my taxi ride to airport, thank you so much!

Stayed in May 2022

Less price

Stayed in September 2021

Location Was fine But need to update their breakfast items.

Stayed in September 2021