205 Collins Street, 3000 Melbourne, Australia
#22 of 208 hotels in Melbourne
Guests' ChoiceBased on 859 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.5
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 2 January 2024
Daniel
AustraliaLocation, staff quality and attentiveness, well-appointed room, excellent restaurant, palatial breakfast
Stayed in January 2024
Reviewed: 2 January 2024
Melita
AustraliaAll was over and above our expectations.
Every think was of a high standard, staff were friendly, helpful and went out of their way to make sure everything was to our likeing.
Stayed in January 2024
Reviewed: 2 January 2024
Ange
AustraliaRoom was lovely and spacious and clean. Bed was very comfortable. Staff were friendly and nice
Stayed in January 2024
Reviewed: 1 January 2024
Roderick
Solomon IslandsDisappointed to be slugged with such a huge fee ($25) to settle the account with my debit card. This is not justifiable.
Room tasteful and welcoming. Beds very comfortable. Bathroom spacious and clean. Nice view over Swanston Street. Gym was well-equipped.
Stayed in December 2023
Reviewed: 29 December 2023
Darryn
AustraliaLocation
👍😁
Stayed in December 2023
Reviewed: 28 December 2023
Ross
AustraliaNo complaint
The staff was fabulous. Our only complaint was lack of toiletries in our room. We rang asking for more and we were given what we asked for and huge apologies for their mistake.
Stayed in December 2023
Reviewed: 27 December 2023
Michelle
AustraliaNothing
Friendly helpful team
Stayed in December 2023
Reviewed: 25 December 2023
Stephen
AustraliaIt is starting show signs of dating, but it’s always been a high end hotel regardless.
Location, bed, quality all 5 star!
Stayed in December 2023
Reviewed: 21 December 2023
Mb
United StatesMaintenance/house keeping was a bit sloppy one day with some tissues left on the floor and not all towels refreshed, took a while for our luggage to arrive in our room so we had to call the front desk to inquire. We are thinking hotel is short staffed? Breakfast room was a bit cramped
Great central location, room is spacious with comfortable beds, overall nice and professional staff
Stayed in December 2023
Reviewed: 19 December 2023
Kathleen
AustraliaVery late afternoon for room tidy, 5.35pm. No coffee machine in room.
Food is superb. Moulin Rouge Cocktail was delicious! Staff are very courteous and friendly Great pool, gym, sauna, spa.
Stayed in December 2023
Reviewed: 17 December 2023
Leroy
AustraliaNothing
Location, service, facilities
Stayed in December 2023
Reviewed: 17 December 2023
Len
New ZealandNothing
Location and value
Stayed in December 2023
Reviewed: 12 December 2023
Rodney
AustraliaValet parking, baggage and room service... all outstanding...
Stayed in December 2023
Reviewed: 9 December 2023
Graham
New ZealandNothing
Loved room facing Cathedral
Stayed in December 2023
Reviewed: 9 December 2023
Sandra
AustraliaVery nice location
Stayed in December 2023
Reviewed: 8 December 2023
Sinead
AustraliaYou cannot beat the Westin for location, luxury, service and overall experience.
Stayed in November 2023
Reviewed: 4 December 2023
Craig
Australiagreat location with great facilities and friendly staff
Stayed in December 2023
Reviewed: 3 December 2023
Clifford
AustraliaStaff were exceptional, whilst we had a small problem with the room, this was met with helpfulness, and a speedy resolution.
Stayed in December 2023
Reviewed: 30 November 2023
Kelda
AustraliaMy view.
Everything except my view. For being a silver level customer , looking at a brick wall was very disappointing.
Stayed in November 2023
Reviewed: 18 November 2023
Mcardle
AustraliaNothing couldn’t fault it
The location and so clean with super comfortable bed
Stayed in October 2023
Reviewed: 16 November 2023
Mimi
Australialighting in bathroom was to low needs to be brighter to put make up on
most of it
Stayed in November 2023
Reviewed: 14 November 2023
Melissa
AustraliaNO NESPRESSO COFFEE MACHINE NO WRITTEN INSTRUCTIONS HOW TO USE NET FLIX
Stayed in November 2023
Reviewed: 14 November 2023
Eveline
AustraliaDid not have breakfast
Stayed in November 2023
Reviewed: 7 November 2023
David
New ZealandMinor thing - the view was the back of neighbouring building.
Location location location. The Westin Melbourne is perfect for shows and shopping… and that occasional cocktail or two. .
Stayed in November 2023
Reviewed: 29 October 2023
Julie
AustraliaNothing
Room was spacious, food was really tasty, cocktails were great
Stayed in October 2023
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