42 Ferny Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#95 of 120 hotels in Gold Coast
Guests' ChoiceBased on 4768 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
9.0
Facilities
7.7
Staff
8.3
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 26 June 2024
Steve
AustraliaPaying for parking Totally understand given location , maybe highlight more when booking
Location Rooms comfy and clean Staff friendly and helpful Bar area / restaurant out back is just amazing
Stayed in June 2024
Reviewed: 25 June 2024
Keith
AustraliaThe show over bath was difficult to use and is obviously a little dated. Time for an upgrade
The location is excellent, walking distance to everywhere. Despite being alongside a busy road the traffic noise was not noticeable. Value for money is excellent
Stayed in June 2024
Reviewed: 24 June 2024
Sheryl
AustraliaNo parking available so have to park off site. Hot water in the shower is only Luke warm...
We like the location.
Stayed in June 2024
Reviewed: 24 June 2024
Kenneth
AustraliaBeing a pullapart bed
It was close and handy to everything we wanted
Stayed in June 2024
Reviewed: 21 June 2024
Natalie
AustraliaBathroom could use ventilation and shower stall not built for anyone over 6 ft tall
Location, late check in and the 11am checkout. Room was spacious and clean.
Stayed in June 2024
Reviewed: 20 June 2024
Reynard
Australianot safe on bath tub when stand up for shower shower glass
good big bed safe key good view
Stayed in June 2024
Reviewed: 19 June 2024
Kerry
AustraliaNot a complaint but it was a little tired.
Location, location, location.
Stayed in June 2024
Reviewed: 19 June 2024
Sandie
AustraliaRooms were very basic and dated
Location
Stayed in June 2024
Reviewed: 17 June 2024
Freeman
AustraliaPool area was untidy
The room was nice
Stayed in May 2024
Reviewed: 17 June 2024
Jorja
AustraliaIn a good location
Stayed in June 2024
Reviewed: 17 June 2024
Joel
AustraliaNo c type adapter plugs in room to charge phone. Only usb type. Room service was only available till 7.30pm
Pretty easy to find.
Stayed in June 2024
Reviewed: 17 June 2024
Chelsea
AustraliaClose to everything and a later checkout
Stayed in June 2024
Reviewed: 16 June 2024
Simon
AustraliaParking
Location
Stayed in May 2024
Reviewed: 16 June 2024
Barun
IndiaBathroom was small.
Location and Telma was amazing and helpful in reception.
Stayed in June 2024
Reviewed: 16 June 2024
Belinda
Australialack of blankets for warmth
plenty of space and was comfortable
Stayed in June 2024
Reviewed: 15 June 2024
Lesley
Australiaa bit of road traffic noise but still ok
the location and amazing sunset view
Stayed in June 2024
Reviewed: 14 June 2024
Riddhi
IndiaBreakfast was not good.. same thing no changes
Location
Stayed in June 2024
Reviewed: 14 June 2024
Jose
Australianothing every are perfects
very good views, and close to the beach and shops
Stayed in June 2024
Reviewed: 14 June 2024
Sonya
AustraliaThere wasn't any parking at the hotel.
The location was great/staff friendly/my kids loved swimming in the pool.
Stayed in June 2024
Reviewed: 11 June 2024
Allyson
AustraliaThe rooms would benefit from some new upholstery and appliances.
Pool and spa newly renovated beautiful.
Stayed in June 2024
Reviewed: 11 June 2024
Mark
AustraliaWas all pretty good
Staff were helpful and friendly and room was clean and tidy
Stayed in June 2024
Reviewed: 10 June 2024
Melanie
AustraliaThe room was neat and tidy.. We were only there for one night passing through,but it would be fine for 2 people for a few nights. The location was excellent!!! Only a 5 minute walk from Cavill Ave. We would stay here again🙂.
Stayed in June 2024
Reviewed: 10 June 2024
Brianna
Australiaeasy access to restaurants, nice view and pool . Beds and pillows were clean and comfortable
Stayed in May 2024
Reviewed: 10 June 2024
Kristy
AustraliaWe had a lot of noise the first morning - sounded like it could have possibly been the rubbish bins or dumpsters being emptied right on 6am. Also, the garage door never recognised our vehicles registration. Our last night we arrived to no space in the carpark even though we had pre-booked and paid for parking. Room service did not leave clean towels and we needed to quickly get ready for dinner, asked reception to bring towels up to which they said they would be up right away. We ended up having to remind reception almost 30minutes later and used a hand towel to dry ourselves.
The location of the hotel itself is wonderful. Close to facilities, shops, restaurants etc.
Stayed in May 2024
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