294 - 298 Sheridan St, 4870 Cairns, Australia
#29 of 117 Holiday rentals in Cairns
Guests' ChoiceBased on 580 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.1
Facilities
8.9
Staff
9.3
Value for money
8.9
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2023
Paul
AustraliaNothing all good
Very clean and management were polite
Stayed in May 2023
Reviewed: 31 May 2023
Barry
AustraliaNothing. We will definitely be back!
Had to book accommodation at short notice for an overnight stay. Tropic Towers was near where we needed to be and the room was very reasonably priced. Had a room on the top floor with views to the city & ocean. A very clean, comfortable apartment with all the amenities and plenty of space. Exceptional service from Roy & Peta at Reception.
Stayed in May 2023
Reviewed: 30 May 2023
Elizabeth
AustraliaNothing
The rooms were very clean and tidy and felt right at home and safe
Stayed in May 2023
Reviewed: 25 May 2023
Luke
Australia- Very close to the airport - Nice and clean - spacious room with dishwasher and laundry - The staff was very friendly and helpful - Fast Wifi
Stayed in May 2023
Reviewed: 5 May 2023
Christopher
AustraliaFantastic value for the price. The room was very clean with everything functioning. Great shower and a very comfortable bed. The two members of staff I came in contact with were both friendly and helpful. Highly recommended and I would definitely stay here again.
Stayed in May 2023
Reviewed: 3 May 2023
Gerard
Australialocation is great for work
Stayed in May 2023
Reviewed: 27 April 2023
Waki
AustraliaNice balcony and atmosphere. Short walk to esplanade.
Stayed in April 2023
Reviewed: 23 April 2023
Greg
AustraliaElevator was working on the night but it was good for our fitness.
Great clean hotel and great value. Super
Stayed in April 2023
Reviewed: 14 April 2023
Tracey
Australiathe planes ✈️
Stayed in April 2023
Reviewed: 13 April 2023
Nathanael
AustraliaImmaculately clean. very comfortable very very spacious great AirConditioning.
Stayed in April 2023
Reviewed: 12 April 2023
Patricia
AustraliaAs the units are on a main road you could heard the traffic in the main bedroom even with the airconditioning on.
Staff were wonderful, the unit was very comfortable and everything needed was provided.
Stayed in April 2023
Reviewed: 4 April 2023
Battycat
AustraliaI loved the staff,room was spacious, kitchen was great all that we needed. Will definitely recommend and tell our friends to stay here.
Stayed in April 2023
Reviewed: 12 March 2023
Rosa
United Kingdomgreat spacious apartment
Stayed in March 2023
Reviewed: 11 March 2023
Heidi
AustraliaLoved this place fantastic location was walking distance to the pub with great meals and Coles servo was across the road for other needs The room was amazing clean and comfortable staff were friendly
Stayed in February 2023
Reviewed: 11 March 2023
Lynette
Australialovely clean rooms, serviced daily, exceptional staff
Stayed in March 2023
Reviewed: 10 March 2023
Nicole
AustraliaA bit distance from the center area in Cairns. Need to walk for 30 mins or take a bus or drive.
Very well equiped kitchen with dishwasher. Shower has good pressure. Washing machine and dryer facility in the room. Two air con for the apartment.
Stayed in January 2023
Reviewed: 1 March 2023
Bárbara
ChileAll good
Nice apartment, clean, good view, wifi, very nice shower, and the lady of the reception super kind.
Stayed in February 2023
Reviewed: 23 February 2023
Elizabeth
AustraliaCouldn't fault a thing
The rooms were very clean and safety of guests was paramount
Stayed in January 2023
Reviewed: 19 February 2023
Lawrence
United StatesThere were sugar ants on the counter. They had a sign saying that this was normal and warned you not to leave food on the counter. We didn't and cleaned it thoroughly after each use, but the ants kept coming back. Not sure if ant traps would work with the type of ants. They are very small.
Clean, good size apartment with nice balcony. Staff was very friendly and helpful.
Stayed in February 2023
Reviewed: 13 February 2023
Jan14
AustraliaWe did not stay long enough to find anything we didn't like about this place, we got there late in the evening and were out the door by 4:30am, it was hand place to stay for us.
We had a 6 am flight out of Cairns and live in Port Douglas so it was easier to stay close to the airport and not have to get up super early to get to the airport by 5 am, gave us extra shut-eye by staying here the night before our flight.
Stayed in February 2023
Reviewed: 13 February 2023
Cheyanne
AustraliaStaff are polite kind and accommodating Rooms are exceptional and clean Facilities were perfect and location was good
Stayed in February 2023
Reviewed: 8 February 2023
Victor
AustraliaFurniture is outdated and the sofa was uncomfortable.
Cleanliness and friendly staff. No request was a problem.
Stayed in February 2023
Reviewed: 7 February 2023
Dinella
AustraliaI likes everything about the place.
Value for money, great location, large clean apartment. The staff was also very friendly they had the room prepared an hour before check in time with no extra cost.
Stayed in February 2023
Reviewed: 3 February 2023
Corsar
AustraliaIt’s a touch dated but very clean nonetheless
very friendly staff and great value for money
Stayed in February 2023
Reviewed: 31 January 2023
Michael
AustraliaWe booked in here for a week stay. Weren't expecting too much, as we had previous bad experiences with hotels in Cairns, which we found to be hit or miss. We arrived early to find reception doors locked, in the middle of the day. Later told that doors are always locked for security. Upon admittance we were placed on the fourth floor, western side. Luckily the place has an elevator. No lugging suitcases up and down stairs! Got to our room and opened the door. WOW. A proper suite, with ocean views even! Kitchenette with microwave, big fridge and dishwasher (tablets supplied). Hotplate and oven. Separate living room with balcony access, separate bedroom with a big bed and access to the balcony. Bathroom with a tub and washer and dryer (free to use, but BYO washing powder). The whole suite was clean and tidy. Serviced daily. Air-con worked a treat and had ceiling fans. Reception staff were friendly and helpful, good local knowledge. Cleaning and maintenance staff likewise very friendly, always smiling. Pool was a good size, clean and well maintained with plentiful furniture to use and a free electric BBQ in the securely gated pool area. The location is a bit far from the CBD and the closest eating establishment is Dunwoodys Hotel. We were told the area can be a bit confronting, but while we witnessed some unruly and anti-social behaviour, no-one ever troubled us personally, even when walking at night. We definitely recommend this hotel, as long as you are prepared to walk or have your own transport. We will be back.
Stayed in January 2023
Amsterdam, Netherlands
Curicó, Chile
Saint-Géniès-de-Malgoirès, France
Follonica, Italy
Kraljevica, Croatia
Bath, UK
Anagni, Italy
Radawa, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content