36 Bowen Road, Rosslea, 4812 Townsville, Australia
#33 of 42 hotels in Townsville
Guests' ChoiceBased on 192 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
8.8
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 July 2024
Jijo
AustraliaNikhil
Great location Friendly staff Flexible and adaptable booking
Stayed in July 2024
Reviewed: 2 July 2024
Eric
AustraliaSmall gripe, and not one that every other traveler would necessarily agree with, was the soft pillows. We solved this by borrowing some pillows from our Townsville relations. The only other very small matter was the hot water in the shower in our room, where the washer needs replacing to prevent the constant dripping - and no, I didn't report this to the management, as I figure their cleaners will/should have noticed the issue on each occasion they enter the room.
Situated in a handy location, and very decently priced, this motel has a good deal going for it. The staff were friendly and helpful, and whilst the buildings themselves are not "new", they have been renovated to give a bright and cheery ambience. The carpark has adequate space and access to Hodel St which allows one to turn either way into the main road - it's best to use this entrance at all times.
Stayed in July 2024
Reviewed: 30 June 2024
Jeanette
AustraliaLocation is ideal and central
Stayed in April 2024
Reviewed: 6 June 2024
Leiser
AustraliaNothing comes to mind…..
Location ….clean ….. friendly…….vehicle outside the door
Stayed in June 2024
Reviewed: 4 June 2024
Raelene
AustraliaEasy checkin helpful staff comfortable and clean
Stayed in June 2024
Reviewed: 30 May 2024
Amanda
AustraliaThe location is a little away from everything especially when you have to use public transport. Unfortunately, I thought the price was too high for the basic room where the shower dripped all night, the bed was not comfortable and creaked every time we moved and despite being a double room there was only one coffee cup etc.
The staff were very pleasant and helpful and the room was clean.
Stayed in March 2024
Reviewed: 24 April 2024
Naomi
AustraliaComfortable bed! Super clean modern bathroom. Very quiet once inside the room.
Stayed in April 2024
Reviewed: 13 April 2024
Jan
AustraliaShower curtain was broken and just tied to rail. Pillows very thin and flat
Location handy to the business that we visited. Easy to navigate to the shops that we needed.
Stayed in April 2024
Reviewed: 8 April 2024
Frank
AustraliaThe bathroom widow wasn't opening
It's central to all facilities and close to the city.
Stayed in April 2024
Reviewed: 29 March 2024
Trudy
AustraliaThe office was closed every time I went to ask a question. There was a light on outside my room the whole night which kept me awake. Maybe the curtains could be longer or thicker.
The location and proximity to hospital.
Stayed in March 2024
Reviewed: 28 March 2024
Valeriya
AustraliaShower head was broken, tea and coffee bags were old and expired ( can’t use)
Clean comfortable
Stayed in March 2024
Reviewed: 27 March 2024
Sharon
AustraliaStaff were really friendly with excellent customer service.
Stayed in March 2024
Reviewed: 26 March 2024
Jobelle
AustraliaLocation
Stayed in March 2024
Reviewed: 24 March 2024
Lisa
AustraliaPrice
Staff very helpful and accomodating
Stayed in March 2024
Reviewed: 2 March 2024
Michelle
AustraliaGreat value. Great location
Stayed in March 2024
Reviewed: 17 February 2024
Becca
AustraliaOnly a sheet and small blanket No thinker quilt/doona
Stayed in January 2024
Reviewed: 15 February 2024
Eddie
AustraliaNone
Everything
Stayed in February 2024
Reviewed: 4 February 2024
Mal
AustraliaAge is beginning to show.
Nice and Quiet.
Stayed in November 2023
Reviewed: 27 January 2024
Eddie
AustraliaFacility is great for FIFO workers as the laundry and taxi for transport is always available when arranged. Staff there at the time was very helpful weven at the last minutes due to problems faced by the cyclone.
Facility is great for FIFO workers as the laundry and taxi for transport is always available when arranged. Staff there at the time was very helpful weven at the last minutes due to problems faced by the cyclone.
Stayed in January 2024
Reviewed: 18 January 2024
Tony
AustraliaNothing really, place is a good overnight or weekend stay.
Clean, good size room. Friendly staff.
Stayed in January 2024
Reviewed: 13 January 2024
Janine
AustraliaGood for a 1 night stay
Stayed in November 2023
Reviewed: 5 January 2024
Donna
AustraliaTelevision didn’t work
Stayed in January 2024
Reviewed: 16 December 2023
Rowin
NetherlandsNever met any staff, but the phone call was very nice and friendly. Not far from Townsville city centre.
Stayed in December 2023
Reviewed: 14 December 2023
Eddie
AustraliaRubbish bis were too small and not enough biscuits, sugar, coffee and milk were provided.
like everything
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content