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  5. Reviews of Shamrock Gardens Motel

Reviews of Shamrock Gardens Motel 3 stars

48 Donaldson Street, 4740 Mackay, Australia

#5 of 66 hotels in Mackay

Guests' Choice

Review score

Based on 674 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    9.0

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 10 November 2024

    9.0
    Great central location. Comfortable room with good facilities.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights

    My request for a downstairs room was not actioned, but I was able to change it at check-in. Still waiting for requested receipt to be emailed to me. Wi-Fi was unstable.

    Spacious room with good facilities and comfortable bed. Complimentary breakfast was a welcome bonus.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    10
    Brilliant and enjoyable
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night

    Everything was great - staff, accommodation, pool, room and food were superb - many thanks

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The fridge. It was too small. It really needs a larger mire efficient fridge.

    It was compact but well appointed. We love how we could pop next door to the pub for a meal. That certainly was very nice. The room was equipped with some kitchen facilities

    Stayed in November 2024

  • Reviewed: 16 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I don't know if I missed it in paperwork or something but there didn't seem to be a wifi connection. A minor inconvenience though.

    I thought the little breakfast items were a fantastic idea. We loved being able to go straight to dinner at the adjoining club and we found the staff were super helpful. The rooms aren't super modern, but they are super clean and very roomy. The added bonus of a washer and drier in each room really helped. I really have no negatives to say about our stay

    Stayed in September 2024

  • Reviewed: 14 October 2024

    10
    Was good,clean,affordable and well be back again
    • Business trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Miss said could have a ceiling fan and would be perfect But that’s just a preference

    Comfy bed Location Facilities

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Party
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The cleaners do a great job, looks lovely and all used items were replaced once used, eg drinks, tea, milk, breakfast. The cute little outdoor area is really wonderful

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Party
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous. Catered to all needs.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Party
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff were amazing..the room was clean, the bed was comfy, and the continental breaky was way more than expected.. The little outdoor area, where people could smoke or gather, is such a great idea

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Very happy with our stay everything in one spot very relaxing . Close to shops.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Gardens need attention.

    The rooms were very clean and staff helpful and professional.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The staff were so friendly and helpful. The room was spotless.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Amazing
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The air con didn’t get cold. Was cool but not cold. Had settings to cold and lower and still was slightly cool. Was tossing and turning awake from being hot all night.

    Amazing view, lovely staff in bistro, manager was very helpful, great rooms and facilities.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    9.0
    Good choice in Mackay
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Room not vacuumed once during stay. Became very slack in servicing room.

    It’s a good place with reasonable facilities

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Good size room for 2 people with hotel next door for meals
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to complain about

    Close location to my needs.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night

    Continental breakfast in the room was great. Very comfy bed. Good size room with all inroom facilities. Quite impressed with the pricing and value for money.

    Stayed in August 2024

  • Reviewed: 23 September 2024

    8.0
    Enjoyable & convenient
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Just needs a refresh in the room decor

    Large room….comfy bed & quiet. Meal at the Hotel was excellent

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    The best place to stay in Rockhampton
    • Leisure trip
    • Group
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location & quality of room

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Great and comfy
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights

    Better hangers

    Very clean and spacious

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    No faults

    The staff were very nice The place was clean and the food was great

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Enjoyable Stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable large room with good facilities, great to have Pub next door with lovely meals.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    A little noisy on Saturday night.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Comfortable, clean and spacious accommodation.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. For what we paid, it was excellent.

    The room was comfortable, clean and spacious. The continental breakfast was a lovely touch. Value for money, this hotel is amazing. It is an older style but spotlessly clean. The adjoining hotel and bar were a big plus as the weather wasn’t great.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Not a dislike just a suggestion, I would have liked the choice of a coffee pod machine coffee. I have stayed in motels with a cheaper nightly rate that have them so would be nice to see that upgrade here.

    Best motel mattress and pillows I've encountered for a while made for a great night's sleep. Simple breakfast in our room made for an easy start to the day prior to attending our meetings.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    We will be back as we find it convenient.
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Would be great if there was a way to use the pedestrian gate to the street behind. Also if the bistro was open later on a Friday night.

    It’s central for our needs and easy to navigate. We are comfortable and feel at home. They have shears been extremely accommodating for our needs. Bistro and hotel is a big bonus.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Good motel for overnight or week long stay for work.
    • Leisure trip
    • Group
    • Double or Twin Room with Garden View
    • Stayed 1 night

    Breakfast was included in room, but it was only a couple of bits of white bread to use in the toaster, a little tub of yogurt and a juice. There were a couple of small cereal packets on the counter and extra UHT milk (yuck) for it. It felt a bit minimal effort and reduced the overall positive impression rather than enhancing it.

    Good size room and bathroom. Nice and quiet despite proximity to hotel and highway. Inclusion of a washer and drier was a bonus and would be most welcome on longer stays. Handy kitchenette. The Shamrock hotel next door has excellent food, but booking is recommended. They were really busy even on a weekday.

    Stayed in August 2024

Showing 1 – 25

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