74 The Esplanade , 4810 Townsville, Australia
#18 of 42 hotels in Townsville
Guests' ChoiceBased on 469 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.4
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 14 November 2024
Jose
AustraliaWould have liked to eat at the Restaurant.
Room clean and well presented. Very comfy bed. Breakfast included in booking is great.
Stayed in November 2024
Reviewed: 12 November 2024
Frank
AustraliaThe room was a good size neat tidy and clean and the king-size bed was very comfortable. Breakfast which was included in the rate was very nice each morning beside the pool. It's a short drive down The Strand to the shops and cages although there are 2 cages across the street also. Only a couple of blocks away is The Esplanade where the Coastal walkway takes you over Kissing Point through Jezzine Barracks (North Australian Army Museum) and then down The Strand to Ross River and the Casino if you want to go that far.
Stayed in November 2024
Reviewed: 12 November 2024
Rooster
AustraliaComfortable beds very clean units office chick was a great help I’ll be back
Stayed in November 2024
Reviewed: 11 November 2024
Shelley
AustraliaStayed 3 nights and the drink prices at bar were constantly different when ordering the same drinks every time, some staff didn’t seem to know how to charge for a rum and coke.
Clean modern rooms, comfortable beds and cold aircons
Stayed in November 2024
Reviewed: 10 November 2024
Sarah
AustraliaI'm still waiting to hear about a refund for food that I didn't receive.
Rooms were very nice.
Stayed in November 2024
Reviewed: 9 November 2024
Julie
AustraliaLow shower pressure
Location, pool, tennis court, facilities and the beds
Stayed in November 2024
Reviewed: 7 November 2024
Tracey
AustraliaThe TV was playing up. Reception came to help immediately however all the channel 9s did not work. We didn't report that because the reception chap acknowledged that the guy who could possibly fix the issue was off. No major issues but goes towards the 1 point short of a 10. The other reason is that I'm in my 60s with a fractured leg and my companion is 78. Absolutely zero help was offered at check-in to get our luggage upstairs to our room.
The facilities were lovely and relaxing. The pool was just right. Not cold not hot however a shade sail will need to be erected soon, before the water becomes like a tepid bath. Breakfast was included in our cost. While it is both a hot and cold buffet, the offerings were very basic and the juices were empty the entire time we were there.
Stayed in November 2024
Reviewed: 6 November 2024
Alan
AustraliaOnly That I Didn’t Get A Chance To Use The Pool And Enjoy The Grounds
Over All The Staff Facility & Accommodation Are Real Value For Money Breakfast Was Well Presented And Most Enjoyable Close To The Strand Airport And Ideal For My Work Location
Stayed in November 2024
Reviewed: 4 November 2024
Mary-anne
AustraliaTo many kids, could hear easy through wall
Out the back car park away from everyone else
Stayed in November 2024
Reviewed: 4 November 2024
David
AustraliaBathroom light switch was missing. Resort is a little dated.
Restaurant was well priced and very happy with the food.
Stayed in November 2024
Reviewed: 4 November 2024
Donna
AustraliaNothing
The breakfast was great, lots of fruit and they had a coffee machine to make your own cappuccino.
Stayed in October 2024
Reviewed: 3 November 2024
Alysia-jane
AustraliaSandflies & mozzies
Comfy bed great breakfast & the gardens
Stayed in November 2024
Reviewed: 3 November 2024
Ryan
AustraliaThe pool maintenance is a bit poor, the pool was covered in algae on the tops and sides. Some of the pathing around the pool wasn’t secure which didn’t make it very safe to walk around, especially with kids.
Great location, comfortable rooms
Stayed in November 2024
Reviewed: 3 November 2024
Devendra
Australian/a
price
Stayed in October 2024
Reviewed: 2 November 2024
Michael
AustraliaMosquitos in room due to the location near beach the room needs a can of insect spray in it Or needs to be sprayed every day by cleaner who makes up room .
Location to city and airport
Stayed in November 2024
Reviewed: 1 November 2024
Jo
AustraliaSomething that probably can’t be fixed, the pool water was a bit warm.
It was in a good location, my room was very quiet, clean and had everything I needed.
Stayed in October 2024
Reviewed: 31 October 2024
Eric
AustraliaBeing rebranded, so aspects of the resort were looking tired and in need of upgrade eg the tiles and cement work round the pool. A work in progress. Did not influence our stay in any negative manner.
Quiet location. Well appointed rooms. Good variety of offerings for Continental breakfast buffet style. Hot breakfast for additional $10 was reasonable, again buffet style.
Stayed in October 2024
Reviewed: 30 October 2024
Tomonari
JapanNothing in particular, but the room felt a little small and it was undeniably old.
The receptionist was very friendly and helpful.
Stayed in October 2024
Reviewed: 30 October 2024
Harry
AustraliaSunday and mondays no restaurant service in evenings, and nothing much in close walking distance . Does have a bbq area , but that was very poorly maintained area and bbq dirty.
Clean modern rooms, loved the pool, and great value for money
Stayed in October 2024
Reviewed: 29 October 2024
Lisa
AustraliaThe breakfast deal was a little misleading as it didn’t say continental only and hot was extra money. But still good value for price of room. Had to ask for room service at reception even though I hung the card in door in morning requesting room service. But the reception was very apologetic about this.
One of the best beds I have slept on in motel. Good aircon. If I had an issue the staff were helpful. Pool size is great and plenty of lounges. Short stroll to the Jezzine Barracks and start of strand.
Stayed in October 2024
Reviewed: 29 October 2024
Jackson
AustraliaAlways love our stay here, very comfortable and clean
Stayed in October 2024
Reviewed: 28 October 2024
Helen
AustraliaPool needs a good scrub and clean. The pool and area was lovely.
Very clean. Room was nice.
Stayed in October 2024
Reviewed: 27 October 2024
Ian
Australiathe bed was very soft and not good for a bad back Restaurant was disappointing Had a Smorgasbord on Friday night Meat was tough and vegetables very basic Bar was ill equipped with beer on tap running out over 2 nights
Location was excellent room was great
Stayed in October 2024
Reviewed: 24 October 2024
Kim
AustraliaShower had mould. Was woken very early at 7:10am in the morning with the room under ours being renovated.
Pool area, gardens, daily continental breakfast. Rooms had modern furniture. Generally, clean rooms and gardens. Easy to follow instructions to get key when we arrived after hours. Air con was already on to make the room comfortable for our arrival.
Stayed in October 2024
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