81 Mulgoa Road, 2750 Penrith, Australia
#2 of 12 hotels in Penrith
Guests' ChoiceBased on 860 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 12 November 2024
Sadarkis
AustraliaThe food during our stay in room service was terrible! It came cold and had mint as garnish on savory dishes that took over the whole flavor. it was totally inedible the was with two mains. Quite disappointed as I have worked with 5 star hotels including orient express and hoped it would have been just as good.
It looked great and the fragrance of the hotel foyer was consistently delightful
Stayed in November 2024
Reviewed: 12 November 2024
Nick
Australiathe bed and size of the room
Stayed in November 2024
Reviewed: 10 November 2024
Paula
AustraliaNothing!
Beautiful room, lovely staff
Stayed in November 2024
Reviewed: 8 November 2024
Alison
AustraliaStaff, room, facilities, parking, welcome drink on arrival
Stayed in November 2024
Reviewed: 4 November 2024
Fergo
Saudi ArabiaNot really much to fault, the property met expectations for a short overnight stay.
The best hotel in Penrith and a good place for an overnight stay. The rooms were neat and tidy, and a good size as well. Breakfast in the morning provided a good variety.
Stayed in October 2024
Reviewed: 4 November 2024
Denise
AustraliaNo pool
Location perfect for our visit to Panthers
Stayed in October 2024
Reviewed: 4 November 2024
Laurel
AustraliaService at front counter. Very slow
Great location
Stayed in November 2024
Reviewed: 3 November 2024
Sharon
AustraliaNothing
Location was perfect. Staff at check in were great. Complimentary glass of wine on arrival was lovely after a long trip.
Stayed in November 2024
Reviewed: 3 November 2024
Max
AustraliaShower in room 305 was terrible. Insufficient water pressure , a good shower is refreshing it was just a dribble.
Room was great , parking good , breakfast plentiful and good quality.
Stayed in November 2024
Reviewed: 3 November 2024
Mark
AustraliaThe bed was a bit hard but other than that everything else was great.
Position was great right near the club. Parking was a breeze. Very clean and tidy.
Stayed in November 2024
Reviewed: 3 November 2024
Paryce
AustraliaCould not get breakfast refunded as we didn't end up getting our breakfast due to late sleep in. Very disappointing
Wine on arrival
Stayed in November 2024
Reviewed: 3 November 2024
Sharon
AustraliaOur room was next to the fitness centre and was noisy
All aspects
Stayed in November 2024
Reviewed: 2 November 2024
Carmen
AustraliaFor what we needed and did, I don’t think there was anything about our stay we did not like.
The staff were helpful and friendly from the beginning to the end. The atmosphere was lovely. Great to be able to park on site. Very clean and comfortable atmosphere. We were attending a live show at Panthers which made it close to get to as well.
Stayed in November 2024
Reviewed: 2 November 2024
Michelle
AustraliaNothing
Clean staff were amazing and rooms were very relaxing
Stayed in November 2024
Reviewed: 2 November 2024
Edwina
AustraliaThere wasn't anything we didn't like
It was great to see a message on the TV with our name on it. Very personalised. Short distance to panthers and all the eateries plus the room service was fast and the lady delivering it was just so lovely. Loved the room as well. And the shower was wonderful with the big head on the roof. Perfect all around
Stayed in November 2024
Reviewed: 28 October 2024
Kate
AustraliaI was really disappointed at having to pay for the extra room, even though my business manager was unable to attend due to illness. I accept full responsibility for contacting you only 18 hours prior to my stay, however illness does not always have a timeline. I believed that, having being a loyal booking.com member for 20 years, there may be someconsideration given to extenuating circumstances. There was also mixed information between booking.com and the Pullman Penrith, as booking.com informed me via email that they had requested that the Pullman waive the room charge, as a special exception, and the Pullman staff informed me that booking.com had refused my request.
The hotel itself was just delightful....I wish I had been able to stay longer.
Stayed in October 2024
Reviewed: 28 October 2024
Mikayla
AustraliaIt was in a great location, the room was very clean and the service was exceptional!
Stayed in October 2024
Reviewed: 27 October 2024
Nicole
AustraliaStaff trying to force me to join Accor program, (when prices are always more expensive through Accor). If a customer doesn't want to join, let it go please
Central Location, amenities feel luxurious, spacious, very clean, free parking, huge room, huge comfy bed, huge clean shower, rooms block out outside noise, huge windows for natural light with black put blinds so you can sleep in,great moody internal lighting
Stayed in October 2024
Reviewed: 27 October 2024
Alik
AustraliaThe buffet breakfast could use more variety, and freshly squeezed juice would be a welcomed addition.
Outstanding first-class service! We were celebrating our 20th wedding anniversary and were delighted to receive a complimentary bottle of red wine, which made the occasion even more special. The complimentary EV charger was incredibly convenient for our Tesla, adding to the seamless experience. We also loved the hotel’s fresh, modern feel—everything felt new and impeccably maintained.
Stayed in October 2024
Reviewed: 27 October 2024
Kristina
AustraliaNothing.
Unbelievably clean.
Stayed in October 2024
Reviewed: 26 October 2024
Michelle
Australiathe pillows were too hard for me but fine for hubby (you can request different pillows but it was too late), there was a mini bar menu but no mini bar in the room (I think it had to be ordered) no additional blankets in the wardrobe, the light on the air conditioning unit is way too bright at night it lights up the whole room, maybe it should have been placed outside the bathroom not opposite the bed, but these things are minuscule
Most of it, would definitely stay here again if the price is right 😊
Stayed in October 2024
Reviewed: 23 October 2024
Casey
AustraliaNothing that comes to mind.
Great location, new, claen and very will appointed. Bed nice and firm.
Stayed in September 2024
Reviewed: 21 October 2024
Wood
Australiagreat breakfast
Stayed in October 2024
Reviewed: 20 October 2024
Shane
AustraliaI decided to step up to the junior suite rather than the standard king or deluxe king room and was left feeling very underwhelmed. The layout and design of the room felt really strange. The extra cost for this type of room was definitely not justified I will know not to spend the extra money and stick to the standard room next time. Freezer also needed defrosting.
I have stayed here a few time and never had an issue. Beautiful place
Stayed in October 2024
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