52 Shoal Bay Road, 2315 Nelson Bay, Australia
#86 of 209 hotels in Nelson Bay
Guests' ChoiceBased on 1902 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.4
Staff
8.3
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 2 September 2023
Tom
AustraliaThe lounge was a pull out sofa bed but the normal cushions were very flattened and the framework of the bed could be felt through them.
on arrival we found that we were booked into a 2nd floor room with stair only access which would have been awkward for us as one of us is slightly disabled but the Manager did a quick change to the first floor which we very much appreciated. The room size was adequate for an overnight stay and was well maintained. On site car parking was available but on a night where the motel was fully booked it was first in best dressed for the spots.
Stayed in August 2023
Reviewed: 26 August 2023
Maleena
AustraliaStaff were very very helpful.. clothes dryer wasn’t working and I’d done a load of washing, so they kindly let me use their dryer. Stayed for 2 nights and had lovely fresh towels etc left for us plus free bottles of water.
Stayed in August 2023
Reviewed: 18 August 2023
Alicia
AustraliaThe tv was so tiny like a laptop screen - cute but not great to watch tv on.
Good value, clean and comfy motel. A good place to stop for a night on a road trip. Staff were nice and welcoming. Appreciated the biscuits with the tea/coffee.
Stayed in August 2023
Reviewed: 17 August 2023
Rebecca
AustraliaProperty is outdated and needs renovating Shower screen is old and wouldn’t close.
Location
Stayed in August 2023
Reviewed: 15 August 2023
Christine
AustraliaOur room was directly above the Chinese restaurant. So couldn't have windows open. Lighting to restaurant was facing the sign above our room. So keeping the room dark was hard.
Stayed in August 2023
Reviewed: 6 August 2023
Wayne
AustraliaHeating in room, pool spa out of order, outdated shower cubicle
Location, low costs
Stayed in August 2023
Reviewed: 2 August 2023
Jennifer
AustraliaNeeded some updating and things replaced. Light fittings in rooms missing. Lounges chairs coushions flat and uncomfortable and bedside table on one side of the bed
Close to everything
Stayed in July 2023
Reviewed: 23 July 2023
Chris
AustraliaNo
Convenient
Stayed in July 2023
Reviewed: 20 July 2023
Victor
AustraliaHeating in the room left a bit to be desired.
The motel was good, clean, comfortable and in a great position to see the local area. The motel was close to the RSL club and had a lovely Chinese restaurant onsite. Staff were great.
Stayed in July 2023
Reviewed: 20 July 2023
Sharon
AustraliaUp many stairs, no lift. Tiny room, with very tiny balcony, too small for 2 people, very small tv.
Comfy bed, close to good food.
Stayed in July 2023
Reviewed: 19 July 2023
Mirtha
AustraliaThe rooms facilities not the best
The location was very central
Stayed in July 2023
Reviewed: 17 July 2023
Peter
AustraliaShower taps, suggest need maintenance. Hot water temperature regulation difficult.
Clean, tidy and basic facilities in the room. As expected for a one night stop over whilst travelling.
Stayed in July 2023
Reviewed: 16 July 2023
Graham
AustraliaNo 2nd bedside reading light. From car park to room was two flights of stairs to carry bags
Location and room were excellent, and the bed good
Stayed in July 2023
Reviewed: 16 July 2023
Rita
AustraliaNothing
Close to where we needed to be
Stayed in June 2023
Reviewed: 16 July 2023
Bryan
AustraliaToilet in room was not flushing properly.
Room was fairly good size, bed was clean and comfortable great Location.
Stayed in July 2023
Reviewed: 12 July 2023
Daniel
AustraliaLittle old and dated rooms very noisy could hear people in other rooms
Staff always friendly good location
Stayed in June 2023
Reviewed: 6 July 2023
Penny
AustraliaTV remote held together with duct tape. Can do better here. No shower cap was annoying because I forgot mine.
Good sized room. Very clean. Good, hot shower with plenty of pressure. Complimentary bottled water is a nice touch. Very helpful and friendly staff on Reception (Paul).
Stayed in July 2023
Reviewed: 26 June 2023
Raquel
AustraliaRoad a bit noisy earlier in the evening
Nice, clean and comfy and the staff were exceptionally friendly and accomodating to our needs
Stayed in June 2023
Reviewed: 26 June 2023
John
AustraliaComfortable room which met all our needs. Would visit again.
Stayed in June 2023
Reviewed: 13 June 2023
Athena
AustraliaCarpet was spotty and could do with clean
Location and access to Motel with excellent parking; clean room with comfortable bed; refreshed towels every day; staff helpful and restaurant access good
Stayed in June 2023
Reviewed: 8 June 2023
Sen
AustraliaNo microwe can't walk downstairs if l need ibut all good thanks
Thank you
Stayed in June 2023
Reviewed: 29 May 2023
Medhbh
AustraliaRooms are a little dated.
Excellent value for money.
Stayed in May 2023
Reviewed: 25 May 2023
Julie-anne
AustraliaLighting was bright but no bedside lamps on the bedside tables. Pillows were average. Flashing light coming under the entry door.
Nice and clean. Staff was helpful. Love the bottled water, tea & coffee. Nice outlook over pool area.
Stayed in May 2023
Reviewed: 23 May 2023
Julie
AustraliaGreat location
Stayed in April 2023
Reviewed: 22 May 2023
Amanda
Australiacould hear other guests talking in their rooms
location
Stayed in May 2023
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