16 Warner Street, 4877 Port Douglas, Australia
#149 of 183 hotels in Port Douglas
Guests' ChoiceBased on 428 hotel reviews
7.5Cleanliness
7.7
Comfort
7.8
Location
9.4
Facilities
7.7
Staff
8.6
Value for money
7.2
Free WiFi
6.2
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End of dialog contentReviewed: 29 June 2024
Michaela
AustraliaFor an apartment, the lounge area was sparsely furnished. Limited seating, so not a space you could relax with friends etc.
Location and convenience, decent accommodation, high outdoor seating so you could see over the balcony
Stayed in June 2024
Reviewed: 27 June 2024
Briony
AustraliaRun down
Location
Stayed in June 2024
Reviewed: 25 June 2024
Wayne
AustraliaLooking dated, corridors very musty and pool way too cold to use
Location was ideal. Easy access to Main Street and off street parking was great
Stayed in June 2024
Reviewed: 10 June 2024
Chris
AustraliaNeeds a renovation. Nothing supplied in kitchen no salt pepper tea or a coffee really very poor standard.no wifi and very poor phone signal
Location
Stayed in June 2024
Reviewed: 27 May 2024
John
AustraliaPool was supposed to be heated, didn't feel that way
Great location.
Stayed in May 2024
Reviewed: 27 May 2024
Natasha
AustraliaNeeds a bit of an update
The pool and location. And facilities such as in room laundry
Stayed in May 2024
Reviewed: 26 May 2024
Amanda
AustraliaA little run down Could do with a upgrade
Location
Stayed in May 2024
Reviewed: 28 April 2024
Benjamin
Hong KongThe pool needs some repairs, but apart from that it was ok. Staff are quite slow to respond to emails etc.
The location was excellent. The room was comfortable and area was nice and quiet at night and easy to sleep.
Stayed in April 2024
Reviewed: 18 April 2024
Samantha
AustraliaBedroom door was broken
Location is perfect
Stayed in April 2024
Reviewed: 5 February 2024
Michael
AustraliaHad a bad stench and other problems in the first room we booked in
Location and staff
Stayed in February 2024
Reviewed: 13 December 2023
Taffy
AustraliaLots stairs- swimout room assumed ground level but lits stairs - swimout room but VERY difficult to get in and out. Deck Too high out of pool to climb
Close to town but difficult access for anyone with ANY disability
Stayed in December 2023
Reviewed: 30 November 2023
Michelle
AustraliaOur room was on the lowest floor so it was quite dark and damp, the room smelled damp and mouldy.
The location was great, right on main street within walking distance to everything we needed during our stay. We had a swim out room which was easy access straight into the pool with our own deck and sunlounges.
Stayed in November 2023
Reviewed: 22 November 2023
Molloy
Australiathe corridors need a paint uplift
the swim out to the pool
Stayed in November 2023
Reviewed: 21 November 2023
David
AustraliaA bit difficult getting out of the pool to our swim out room.
Location, 1 bedroom apartment, pool area
Stayed in November 2023
Reviewed: 19 November 2023
Ray
AustraliaThe mattress has absolutely expired it’s use by date & although we requested to stay in a particular room we weren’t expecting to hear maintenance or renovation works directly above our room all week,there was no warning of this if so would’ve requested a different room.
The cleanliness and location is excellent.
Stayed in November 2023
Reviewed: 13 November 2023
Sharon
AustraliaNoticed a strong chlorine smell in the room on arrival but after a day of two it seemed to go. Apart from that the room was very comfortable.
Excellent location to pubs and boutiques and the beach. Lovely accomodation with easy access to the pool. Really enjoyed our stay there.
Stayed in October 2023
Reviewed: 4 November 2023
Julie
AustraliaLifts weren’t working for the whole stay, some notice prior to arrival would of been good !! we were not asked if were able to manage stairs which is concerning. Also 9 night stay, stock of tea, toilet paper etc should of been stocked rather than us chasing for it. Staff also shouldn’t replace linen if badly stained, this happened to us. There was Sand on bed linen upon arrival. Doors also should cleaned lots of dirty marks and dribbles of stickiness.
Location, beautiful pool and Bbq area.
Stayed in October 2023
Reviewed: 2 November 2023
Tracey
AustraliaI thought the pool was a little dirty. Wasn't inviting to swim in and I had paid an extra $600 to have a swim out pool balcony and hardly used it because of the state of the pool and all the kids blow ups and noodles left in the pool. Leaves and fluff everywhere.
The location was great and the room extremely spacious.
Stayed in November 2023
Reviewed: 31 October 2023
Stephanie
AustraliaRooms are starting to get a little old, need a little TLC, broken bedroom door, mould in showers.
Great location, amazing pool with access from our room.
Stayed in October 2023
Reviewed: 14 October 2023
Tonykeary
AustraliaThe stairs at the back of the pools leading up to street level but staff kindly helped getting luggage up and down to the room.
Room facilities, Spa bath, Pool settings and central location to everything
Stayed in September 2023
Reviewed: 11 October 2023
Barbara
AustraliaNothing!
Location!!! Cleanliness!! Facilities!!
Stayed in October 2023
Reviewed: 3 October 2023
Mark
AustraliaLike a lot of places, it is a little tired but not overly so. Signs of wear in the rooms and the pools do really need a surface recoat as they look a bit blotchy. Probably the biggest gripe is no free wifi and the rather exorbitant price of it. Given the block construction, 4G/5G coverage is patchy at best (in our room anyway) which ironically meant I couldn’t sign up for wifi anyway! In 2023, why hotels/resorts charge for wi fi is bewildering. Add $10 a day to the room rate or absorb the cost or something. It seems so last decade (or even the one before!) to be charging given this is not a cheap resort by any means.
We had a swim up room which was good although the step in and out of the pool was a bit of a challenge! One of the rooms had hand rails but all other swim up rooms didn’t. The location is by far the best aspect of this resort - you are right bang in the middle of the Main Street. The room we had was also quite generous.
Stayed in September 2023
Reviewed: 17 September 2023
Cliff
AustraliaNothing really, good value for money
Location was great, facilities were great, I was happy with everything thank you
Stayed in September 2023
Reviewed: 17 September 2023
Darren
AustraliaRoom was smaller than expected. Outside chairs not comfortable.
Location was great.
Stayed in September 2023
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