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Reviews of Koala Shores Holiday Park 4.5 stars

2 Oyster Farm Rd, 2319 Lemon Tree Passage, Australia

#2 of 3 hotels in Lemon Tree Passage

Guests' Choice

Review score

Based on 265 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.3

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Showing 76 – 100

  • Reviewed: 11 December 2023

    6.0
    Would consider it again
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 6 nights
    • Submitted via mobile

    That for the money you paid it wasn’t clean, my room had spider webs on and around the walls.

    Location, and the homey feeling you get.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Poolside Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Our visit was short for a freinds wedding but already rebooked our next visit

    Stayed in December 2023

  • Reviewed: 18 September 2023

    10
    Loved the stay and am already planning my next trip here again
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite with Water View
    • Stayed 2 nights
    • Submitted via mobile

    Lighting at night around suite was poor

    So much for the kids to do and explore on site

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    perfect for family holidays
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Bushland Villa with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    It was clean but not perfect and the blinds weren't working properly.

    The location is great, not far from the shops, right in front of the lake, the equipments perfect for the kids, and the staff very nice!

    Stayed in September 2023

  • Reviewed: 8 July 2023

    10
    Had a fantastic time
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The kids had a safe place to play an we had so much safe in the family room

    Stayed in June 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom lodge with Water View
    • Stayed 1 night
    • Submitted via mobile

    We liked everything.

    Beautiful, tranquil surroundings, nature at its best. Quiet, tidy. Good value for the money we paid. Nice comfortable bed. We liked so much we extended our stay for 1 more night.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Not the best stay we have had on our NSW road trip.
    • Leisure trip
    • Couple
    • Two-Bedroom lodge with Water View
    • Stayed 1 night
    • Submitted via mobile

    The park allows campers and caravaners to have open fires and every second camper had a fire going. If you are going to stay during the cooler months be prepared for the smoke. The cabins are aging and not very well sound proofed. We had a caravan behind us that kept us awake most of the night with loud, 'full of piss' talking. Would not stay again.

    The park is in a great location, right on the water. Good walks around the area.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    4.0
    Discomfort and dirty feeling
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t like the fact that my cabin was given to someone else. That I.D wasn’t checked to prove who we are on arrival. Told i was given an upgrade only it wasn’t an upgrade. The cabin felt dirty & the lounges had were not cleaned at all. Putt putt wasn’t even available to use.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 2 nights

    Location, view, activities for kids

    Stayed in April 2023

  • Reviewed: 1 May 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Garden Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    the property had cockroaches and mould

    comfortable

    Stayed in April 2023

  • Reviewed: 25 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Bushland View
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful

    Stayed in April 2023

  • Reviewed: 18 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Garden Suite with Spa Bath
    • Stayed 3 nights

    the weather on the last day :(

    friendly and quiet. kids and parents can relax and enjoy the facilities. It was too cold this time to enjoy the pool, but have loved it in the past.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Great place to stay with a group of friends
    • Leisure trip
    • Group
    • Six-Bedroom House
    • Stayed 2 nights

    Plenty of room, nice cottage feel.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    4.0
    Disappointing
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 4 nights
    • Submitted via mobile

    The cabin had a cockroach problem, there where cockroaches in the bunk beds when my sister when to put her son to bed! and there was no towels left in the main bedroom, only in the room with the bunks

    the wildlife.

    Stayed in April 2023

  • Reviewed: 3 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in the 4 bedroom lodge. The beds were uncomfortable and the sheets were not clean. There was rubbish on the lounge when we entered. The air-conditioning did not work properly even though we had it running from the early morning. It was very uncomfortable and difficult to sleep during the very hot days. It was horrible in the main cabin and there was an ant infestation throughout our stay.

    Stayed in January 2023

  • Reviewed: 2 February 2023

    10
    Relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Garden Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Staff were very helpful and welcoming. Cabin and location were great. Wish we stayed longer

    Stayed in January 2023

  • Reviewed: 13 January 2023

    10
    wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite with Water View
    • Stayed 2 nights
    • Submitted via mobile

    Friendly team, perfect location very nice for relaxing

    Friendly team, perfect location very nice for relaxing

    Stayed in January 2023

  • Reviewed: 3 January 2023

    5.0
    pleasant while we were there, would reconsider staying there again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 5 nights
    • Submitted via mobile

    - water hammer. Couldn’t use taps without putting them on with gushing water to stop. Loud. - Ceiling fan only has one speed to bedroom - Ceiling fan in living the light doesn’t work - Floor under shower enclosure is rotting and feels as though you are going to fall through when standing in shower - from the above… due to weakening support to the shower there is cracking to the fibreglass enclosure, when filling for child bath, was bubbling from crack indicating it’s through thickness. - Rangehood to oven is hopeless. Doesn’t do anything. Fan doesn’t really do anything - Expensive for what you get - Bedroom door can’t be left only small bit open… not hung correctly and binds on the hinges so swings all the way open. goes for all doors… - Expect a bbq on the balcony for what you pay - Wi-Fi poor - cleanliness, bedroom had dirt which looks like it was coming from the ceiling… - due to stainless steel pans everything just burned… couldn’t stop smoke alarm without removing it! - path light doesn’t work - putt putt needs some TLC. - floors were still dirty on arrival - TV reception poor

    - good location - waterviews - pool was good… however didn’t use any other amentites - good size deck

    Stayed in January 2023

  • Reviewed: 26 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Poolside Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    receptionist wasn’t friendly at all wasn’t given any information about the area. workers arrived to fix a shower head upon our check in. bathroom cupboard falling apart.

    location is awesome

    Stayed in December 2022

  • Reviewed: 24 December 2022

    4.0
    Stay was good but houses are old and found few cockroaches which was not good experience
    • Business trip
    • Group
    • Two-Bedroom Poolside Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Beds were not cleaned, also we found few cockroaches as soon as we entered our house.

    Location was good but too small and not much to do

    Stayed in December 2022

  • Reviewed: 23 December 2022

    1.0
    Would like a refund!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Bushland Villa with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    Dirty, I had to clean the room to make it usable. Mould everywhere, external being disgusting. Deck had dangerous gaps and mould everywhere Timber rotting and falling apart to external stairs and door trims. Bbq was filthy Plumbing coming apart in the kitchen. Dryer didn't work. Couldn't let my children be outside the unit due to the unsafe stairs and black mould to exterior of cabin. Broken shells to the bottom of the pool steps Play ground is rusty. Tennis court net falling apart Dock is being held together with tape.

    Nothing, The park was disgusting. We left a night early due to safety concerns with black mould and rotting timber. The room was filthy dirty and had to be cleaned before we could get comfy. Park facilities were deplorable. Wood rot everywhere and just poorly kept. Even the kitchen sink fell apart when used. Really regretting wasting our money and don't understand how this park is still running. Will be using pictures and videos of the whole ordeal to hopefully obtain a refund.

    Stayed in December 2022

  • Reviewed: 22 December 2022

    5.0
    overall okay but room very small and noisy at night
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 2 nights

    Lots of noise outside cabin at night

    Nice water view

    Stayed in December 2022

  • Reviewed: 12 December 2022

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom lodge with Water View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really everything was great

    The cabins were very comfortable and I loved having a view of the waterfront, my two year old son had a great time

    Stayed in December 2022

  • Reviewed: 12 December 2022

    4.0
    Nice just wish it was more quiet at night
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Bushland View
    • Stayed 2 nights
    • Submitted via mobile

    Very noisey till very late 3am and you could hear kids playing and tv didn’t work and they couldn’t fix it

    Clean nice good for the kids

    Stayed in December 2022

  • Reviewed: 9 December 2022

    5.0
    not bad
    • Group
    • Two-Bedroom lodge with Water View
    • Stayed 1 night
    • Submitted via mobile

    need more work about the.clean

    good

    Stayed in December 2022

Showing 76 – 100

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