339 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#22 of 323 hotels in Sydney
Guests' ChoiceBased on 741 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.4
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 26, 2024
Melanie
AustraliaDecor, rooms
Stayed in June 2024
Reviewed: June 25, 2024
Rebekka
AustraliaThat we didn’t stay longer.
Staff, location, service everything. We just loved it all can’t wait to come back.
Stayed in June 2024
Reviewed: June 23, 2024
W
South AfricaDidnt have water in room day 2
Excellent service from all staff and great location
Stayed in June 2024
Reviewed: June 16, 2024
Jason
Australiathe breakfast buffet
room decor and cleanliness
Stayed in May 2024
Reviewed: June 14, 2024
Narelle
AustraliaNot sure about dogs in the social lounge bar area. Barking and hygiene could become a problem
Very comfortable rooms , great atmosphere in the lounge bar area and loved the breakfast and social hour to
Stayed in June 2024
Reviewed: June 13, 2024
Janot
AustraliaNothing
The history of the building, beautiful lobby, modern amenities. Great restaurant Extra treats
Stayed in June 2024
Reviewed: June 11, 2024
Stephanie
AustraliaClean and very comfortable. Well styled. We enjoyed the bar area also
Staff were very helpful and friendly
Stayed in June 2024
Reviewed: June 11, 2024
Theresa
AustraliaThe room was spacious and the bed very comfortable. Also it has a nice feel when you walk into the hotel. The location of the hotel is also very convenient to the business meeting I attended.
Stayed in June 2024
Reviewed: June 10, 2024
Kerry
AustraliaCheck in was a little hard but more a bookings issue than the hotel.
The atmosphere, interiors and most importantly the wonderful friendly helpful staff.
Stayed in June 2024
Reviewed: June 9, 2024
Charles
AustraliaN/A
Beautiful decore...French barman superb
Stayed in June 2024
Reviewed: June 9, 2024
Kathy
AustraliaThe board games in the rooms are a cute idea but they're looking a bit worse for wear. Sadly, this hotel now has bottles of shampoo/body wash/conditioner bolted to the wall rather than offering the minis to take away. I know this is a reduction in waste idea but for premium rooms, maybe still consider the minis.
I always stay here. I love the heritage and history of the building. The foyer is grand and gives a feeling of luxury and occasion when you enter the building. Rooms are always clean. Breakfast now has a self service buffet (finally) and the foyer music has been turned down (at last).
Stayed in April 2024
Reviewed: June 8, 2024
Leanne
United States of AmericaThe view from my room was a parking garage.
Jo and Busta were great! They made us feel so welcomed.
Stayed in June 2024
Reviewed: June 7, 2024
David
AustraliaGreat location and lovely area to relax in the foyer.
Stayed in June 2024
Reviewed: May 31, 2024
Mary
AustraliaNo parking
If you’re traveling with a pet this a perfect hotel for you. Just love it! The only problem is parking is very expensive and hard to find one as they don’t have any parking on premises. But aside from that it’s a perfect stay.
Stayed in May 2024
Reviewed: May 27, 2024
Guat
AustraliaLocation was convenient and very central. And I liked the fact the hotel is in a legacy building!
Stayed in May 2024
Reviewed: May 24, 2024
Craig
AustraliaNA
Great location and facilities. The staff are really great. Positive and helpful.
Stayed in April 2024
Reviewed: May 14, 2024
De
AustraliaBed wasn’t that comfy
Style of hotel
Stayed in May 2024
Reviewed: May 12, 2024
Trenna
AustraliaLooks amazing and great bath
Stayed in May 2024
Reviewed: May 7, 2024
Michael
United KingdomFree wine during happy hour was very poor quality. Breakfast severe portion control and very limited buffet was not appropriate for the level of hotel.
Comfortable, clean and modern bedroom. Excellent concierge service
Stayed in April 2024
Reviewed: May 1, 2024
Eliana
Australianothing. simply fantastic.
Fantastic hotel in a great location. I really appreciate that we could bring our dog with us. The hotel staff were incredibly accommodating and honestly nice. Helped us find convenient parking just a few steps from the hotel. Considering the hotel allows pets, it was incredibly quiet inside and of course clean. The hotel has an actually decent bar and a restaurant downstairs. Just fantastic. Will be coming back :)
Stayed in April 2024
Reviewed: April 30, 2024
David
AustraliaCool hotel in a beautifully restored heritage building. Good rooftop pool are, good gym, good location, comfortable bed!
Stayed in April 2024
Reviewed: April 29, 2024
Sandra
New ZealandNothing - it was perfect
Fabulous location and very quiet. Staff were friendly and very helpful
Stayed in April 2024
Reviewed: April 27, 2024
Michelle
AustraliaMy dog got called "Sir" for the first time ever and now won't answer to his name!
The Kimpton totally exceeded my expectations, it was such a beautiful hotel from the lobby to the rooms. I booked a King Essential room and it was large, quiet, and super comfy. The staff and overall service were excellent. A massive bonus was that it was pet friendly with no pet charges, which seemed to average at $120 per night in the same area! We parked in First parking across the road and though a little tight, it wasn't too bad and we paid $40 for 24 hrs through their website.
Stayed in April 2024
Reviewed: April 20, 2024
Elizabeth
United KingdomWe were looked after very well by all the staff;thank- you for the change of room. It felt special without being too pretentious and we enjoyed meeting other guests over a a free drink. Short walk to tram/ train line and we loved the roof top pool.
Stayed in April 2024
Cochem, Germany
Montecatini Terme, Italy
Lamego, Portugal
Argassi, Greece
Iquique, Chile
Lisbon, Portugal
Baie Sainte Anne, Seychelles
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content