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Service

Stayed in June 2024

A quite high step to our first accommodation otherwise all good.

Friendly staff, convenient to our appt location, restaurant meals tasted good and value for money. Very efficient and friendly staff after my husband had a fall outside and we were moved to the disabled unit as he was not able the manage the step to our cabin any more.

Stayed in June 2024

Pool was really beautiful and relaxing. Family friendly and lovely accommodation

Stayed in June 2024

Pool,pool,pool Kids jumping pillow and play grounds are great. Foods yum we all enjoyed as a family

Stayed in June 2024

No oven and not enough space to open large car doors between buildings need another 30cm each side of the car to get kids in and out.

More space than our caravan. Would have been good if restaurants was open or we had an oven to cook in. Only let down of our stay and the rain stopped us from doing more. Rain shower was brilliant will have to add one in to the drawing of our house.

Stayed in June 2024

Some drivers do not drive with care in the park.

Check in was excellent. Cabin was perfect. Restaurant was an unexpected joy.

Stayed in June 2024

Need a better iron

Cleanliness

Stayed in June 2024

Nothing

It’s easy to get to.

Stayed in June 2024

bed was not great quite uncomfortable

room space

Stayed in June 2024

Cute house! Have all we need. I enjoy my stay here.

Stayed in May 2024

Room was a little dated but still comfortable

Environment was good. Located near to the city amd free parking.

Stayed in May 2024

Staff were happy, rooms and whole park was super clean, my daughters loved the playgrounds and the food was really yummy! The floors didn’t creek which was nice to not wake my baby up during the night

Stayed in May 2024

Beautiful facilities, Pool Area is amazing and the multiple playgrounds for kids. The food at the cafe was great Staff are so polite and helpful Very clean & central location We absolutely love staying here & will definitely be back!

Stayed in May 2024

Love staying here beautiful relaxing surroundings absolutely love it. Always clean.

Stayed in May 2024

Everything and clean and friendly

Stayed in May 2024

Monday the cafe/resturant was closed, rooms a little small

Loved the swimming pool And spa pool and the fact it was open till 9

Stayed in May 2024

Comfortable with good facilities. Not too far from beautiful beaches. Close to a large shopping centre.

Stayed in May 2024

Hill parking for vehicle

Location and luxury resort comfortable for a family

Stayed in May 2024

The bed was very uncomfortable. When we raised our concerns the bed was replaced the following day with a brand new bed and base. That is commitment to customer service

Stayed in April 2024

Maybe more blankets for the beds

The staff were lovely and happy to accomodate a late check out (excellent communication). The bed was so comfortable which is rare for affordable accomodation.

Stayed in May 2024

Would have liked a small convenience store

The lay out, the cafe and other facilities

Stayed in April 2024

Facilities

Family catch up

Stayed in March 2024

Cabins are streamlined and stark to the point of severe. The decor is non-existent and after paying $312.50 a night for two nights I didn't really appreciate the sign in the kitchen saying to wash all plates, dry and leave unit clean- isn't that the service I'm paying for? Also it is very hard to access the pool with the turnpike entrance, impossible to manage pool toys, towels, bags etc squeezing through the tiny metal gap.

The facilities are incredible, there are several great playgrounds, 2 giant bouncing pillows, a pretty lake and a wide variety of water birds, seeing ducks walking around the cabins is quite common. KWR also.has quite simply the best pool and spa in WA. The giant, heated, so hot, so good all year round, spa, a cold natural pool and the perfect temperature of the lap pool with beach entry and spraying fountains are surrounded on all sides by big comfy beds in small patio like areas, a ton of deck chairs complete with umbrellas, a raised platform with more big comfy beds and toilets less than a meter away, it is simply the best. Great new two storey restaurant open 6 days a week, yet more playgrounds, fairy lights and so many perfect , little streets for all ages of scooter, bike, skates both with and without boards.

Stayed in April 2024

The smell of a dead Rat for a couple of nights, I could not leave the windows open down one side. I reported it and was advised it was under the unit. On leaving today after 8 wonderful nights I saw a RAT go from one unit to another. Not something I was happy seeing . I also noticed their was quite a bit of litter around.

Excellent pool area, kids playgrounds, cafe , food was great, noise stoped around 10pm each night , which is important that your sleep is not disturbed.

Stayed in April 2024