560 Kingsford Smith Drive, Hamilton, 4007 Brisbane, Australia
#135 of 142 hotels in Brisbane
Guests' ChoiceBased on 1917 hotel reviews
6.3Cleanliness
7.2
Comfort
7.2
Location
7.9
Facilities
6.5
Staff
6.5
Value for money
7.0
Free WiFi
7.2
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End of dialog contentReviewed: 5 March 2024
Michael
AustraliaToo many messages and emails attached to my booking up selling, checking in and out etc.
Price and location
Stayed in February 2024
Reviewed: 5 March 2024
Richards
AustraliaThe chair inside room was broken, couldn't sit on it. Felt like a person would fall through it.. no wine glass either.
Close proximity to the airport
Stayed in March 2024
Reviewed: 28 February 2024
Joyanne
AustraliaThe bathroom was cramped. I tripped constantly on the lip between the carpeted and tiled areas.
Was close to the airport and easy to find. It was nice and clean.
Stayed in February 2024
Reviewed: 28 February 2024
Manwah
AustraliaWater from the shower and taps was dangerously hot.
Bed was clean and comfy.
Stayed in February 2024
Reviewed: 24 February 2024
Tracie
AustraliaVery outdated
Stayed in February 2024
Reviewed: 22 February 2024
Lynette
AustraliaVery basic room. No pictures on walls. No hand towel nor any face washers.
Close to airport. Great fish and 🍟 shop nearby. Room was clean. Good parking easy access with digital entry.
Stayed in February 2024
Reviewed: 22 February 2024
Cindy
ColombiaVery difficult the process of check in, there is no one to talk with, specially when you travel overseas and you don’t have phone number to call
Te location
Stayed in February 2024
Reviewed: 19 February 2024
Tess
AustraliaThe kettle and complimentary coffee and sugar etc were all kept in the wrong place so I moved them all to a more convenient spot that actually had a power point to plug into for boiling water. I didn't like being stared at and then completely ignored when the code I was given wouldn't allow me access back into the hotel and I asked a 'gentleman' if he would open the door for me as I had a bag full of groceries that was getting heavy (especially after having to lug all my gear up 3 flights of stairs initially). I had to then wait until a real gentleman came downstairs so I could enter the hotel and walk up 3 flights of stairs to access my room (where the code did actually work) as the first 'man' had walked away, up the stairs to his own room, after first smiling at me evilly, then sadistically shaking his head, silently saying no, I will let you stand there in humiliation. I also didn't like the fact that there was no USB ports (in this day and age) for charging things using USB charging cords, one of which I was able to purchase from said convenient grocery shop just a short walk across the street and down the path (aim for Domino's and you'll find it). Rooms are definitely still under renovation but the basics were there and comfortable.
The location was good with convenient shops and restaurants a short walk across the road. Bed and couch were comfortable. The biscuits and the message on the front of them were just what I needed with my coffee. The toilet paper embossing/stamping was a unique touch and I used the spare roll so I could continue to enjoy looking at the toilet paper artistry. It was gorgeous.
Stayed in February 2024
Reviewed: 14 February 2024
Richard
AustraliaChecking in with key codes are a pain, we finally figured out how it works but several people we found at the front door were having major problems gaining access.
Excellent location rooms large and comfortable
Stayed in February 2024
Reviewed: 8 February 2024
Miss
AustraliaThe reviews are true, definitely not the cleanest place, entering smelt like faint cigarette/ old house smell. Found a dead fly in the wardrobe (not sure how long he’s been there), some mould looking circles above the shower and soap scum on the shower head. Dusty vents. My room was not sound proof at all- can here the neighbours talking along with people out the corridor talking
Liked how you can self check in, just fill out the details then when you arrive you go straight to the room. No detour to the reception to check in. It’s a good place to stay for one night, as it was affordable and the location we needed.
Stayed in February 2024
Reviewed: 8 February 2024
Warren
AustraliaNo hot water . Had booked before a flight and no hot water in the shower
Large rooms and location
Stayed in February 2024
Reviewed: 6 February 2024
Corinne
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 February 2024
David
Australiabad was ok not great but also not horrible
Stayed in February 2024
Reviewed: 3 February 2024
Benjamin
AustraliaThere was a lot of confusing communication, I had text messages from 2 different sources one of which was requesting credit card info.
Cheap, clean and near airport
Stayed in February 2024
Reviewed: 26 January 2024
Cara
Australia.
Location is great
Stayed in January 2024
Reviewed: 24 January 2024
J
AustraliaWas extremely noisy next to main road and the doors and windows were not very noise proof which made it worse. There were no staff at all it seemed at the property. House keeping did not turn up at all for the entire 4 day stay.
Bed was ok. It was a central location. There was some nearby shops and a couple of restaurants that were actually quite good.
Stayed in November 2023
Reviewed: 18 January 2024
Kurtis
AustraliaThe hotel is tidy but old. No elevators and the key code is long making it difficult to remember
Location for what we needed was great. Good shops nearby! Beds were very comfortable and good size rooms.
Stayed in January 2024
Reviewed: 13 January 2024
Felix
AustraliaNo microwave in my room as requested. Therefore could not warm my dinner brought along and had to organise late night.
Stayed in January 2024
Reviewed: 12 January 2024
Mary-beth
AustraliaThe restaurant wasn't open at all and we didn't see any staff except the cleaners, who knocked on our door at 9.45 to ask if we were ready to leave (checkout was at 10am).
This is an acceptable motel for short stays. The rooms are clean and tidy, they provide amenities and clean towels and there is a pool for use during the day. Also free parking across the road from Portside Wharf and a very lovely stroll away from Eat Street.
Stayed in December 2023
Reviewed: 5 January 2024
Buta
Australiasmells mosquitoes spiders
location
Stayed in January 2024
Reviewed: 4 January 2024
Gerard
AustraliaCheckin process. The staff didn't know what she was doing. Sent a text message for checkin without the password. Have to wait almost for 20min in the hot weather outside the door to get access to the room which was very disappointing. There was no apologies offered.
Location. Cleanliness.
Stayed in December 2023
Reviewed: 4 January 2024
Josh
AustraliaMy orange juice was sour
Close to airport
Stayed in January 2024
Reviewed: 3 January 2024
Jacqui
AustraliaAge and needed painting
Location
Stayed in December 2023
Reviewed: 31 December 2023
Lynette
AustraliaThe aircon did not work and it was an extremely hot night, bathroom flooded easily with shower
The size of the room
Stayed in December 2023
Reviewed: 30 December 2023
Mary
AustraliaIt was good
Convenience
Stayed in December 2023
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