Self check in. Not enough sockets in 10 bed dorms, there are not sockets for each bed.

Location is great. Good lobby.

Stayed in June 2024

Poor cleanliness in the bathroom Key system could be more efficient and easier to work with

Bed was comfortable Good location

Stayed in May 2024

It had no one at reception (they work from another hostel) and it was a hassle having to do the check in and getting an app to acces a virtual key for the room. There were only 2 showers and 2 toilettes (at least for women) + the disable one. The showers could use a different structure, more comfortable to put your things. It would be nice to also have outlets, shelf and light for every bed so that at least you can charge your phone and have it with you, and light so that you don't need to turn on the main light to find your things.

It was very well located. Right in the middle of everything.

Stayed in October 2023

Maybe the staff should be strengthened as I waited a little bit for the checkin when I arrived. The kitchen should be cleaned more often. not many shelves and hanger to put your stuff on.

great location, kitchen fully equipped (maybe not always cleaned), ladies bathroom clean, big bedrooms and spacious living room, where the kids gather to watch the telly and chat.

Stayed in August 2023

Amazing location, it’s clean and quiet.

Stayed in July 2023

All good

Stayed in June 2023

dirty, only two showers and two toilets no charging facilities in room no staff at front desk ever, have to go to other hostel to check in and get your card! Ellie was lovely but another lady was rude and sarcy the kitchen made me feel sick cooking in there

the location

Stayed in May 2023

Dirty kitchen. no staff on site, had to walk over to port Douglas backpackers for blankets and give credit card details over the phone.

Amazing location, right in the centre of town easy walk to everything. Large bathroom with great showers. Large spaces with plenty of room

Stayed in May 2023

Although the Aircon was clean it was loud. The bathroom was dirty and needs air circulation as very hot in there and no windows. The room needed a decent clean. No convenient power points in the room or in the common area.

The Aircon was clean which meant healthy clean air in the room. The bed was comfortable.

Stayed in April 2023

no aircon worth mentioning outside dorms, restrooms where to hot to use. no staff, they told us they’d be at the other hostel our first day and then we saw them about once shortly every day.

good Aircon in rooms, kitschen was okay

Stayed in December 2022

Hostel was extremely understaffed, so the room and bathroom could've been much cleaner. Also, there are clothes horses to hang your washing in the back outside area, but that is also the smoking area. Would make more sense to dry clothes in the front outside area where smoking is not permitted.

Adjustable temperature panel for air-con in room. Blinds shut out a good amount of light. Central location, and only a five minute walk to 4-mile beach. The road outside wasn't at all noisy.

Stayed in October 2022

Just be aware of the seize of the dorms as they are quite big (10 beds). There was a window missing in my room and with two airconditions on full power, not very eco-friendly..

The hostel is situated on the main street where all the shops are but you couldn't hear the noise. There were only two showers and toilets for the ladies but it never was too busy. It worked that every person cleaned after they used the kitchen. :) Toilet, shower and kitchen got cleaned every day. Info: I guess most of the guests were staying for a long term.

Stayed in September 2022

Great location, nice open airy common area. Nice linen. Good dinner deal at pub next door. Rooms were spacious and facilities clean.

Stayed in August 2022

A bit noisy late at night

Conveniently located

Stayed in July 2022

Never once saw staff at reception, even when checking in and out. Had to chase them up to get an extra pillow since the ones provided were too flat. Bed was hard and uncomfy. Overall the hostel was a mess and in disrepair. Fan/AC very loud.

Great central location

Stayed in July 2022

As to be expected it was a little noisy at nighttime with other guests still up and talking nearby.

The private room with ensuite was superb value for money in a fantastic location.

Stayed in July 2022

Close to shops was great. People in room seemed trustworthy, room mates were quiet. The place well priced.

Stayed in July 2022

Reception was not manned at specific times. The phone number to ring on arrival was a good idea IF you've got a Aussie sim card set up. We did not yet have that. So checking in was was not straight forward The overall impression of the hostel public rooms was of grubbiness. The kitchen style style carpet on the balconies was filthy. We cleaned an outside table to eat at and the surface was black with dirt. I had the impression that the cleaners had basic training or a to do list and didn't know to do more The dark ( fashionable)decor didn't help at all. Dark grey paint on walls and dark floor meant for gloomy rooms. Security was very casual, the outside door was propped open all day and into the night. The washing machines were broken the whole 6 days we were there. Limited places to hang washed clothes- just one airer already full of items. The fridges were overfull, no room for new people's food as were the dry good storage spaces. Plus the handles were also dirty. We did did visit the sister hostel to use the w/ machines. A much nicer place with swimming pool and staff on duty. Very much a long stay, young people's hostel. As an older couple we made the wrong call to stay there.

Our double room and bathroom were clean, as were bedding and towels. The kitchen big and had all necessary bits and pieces. Location was excellent in the main st, not too far from beaches etc. Staff seemed to be cleaning the floors in kitchen and public rooms several times a day and making a valiant effort to keep up with tidying kitchen.

Stayed in June 2022

The kitchen was unclean

We stayed in a private room. The room was good with a comfortable bed and a bathroom ensuit. However the common kitchen could have been cleaner. It was a mess most of the time.

Stayed in June 2022

side lane entrance wasn’t great and it’s a back backer’s so it can get a bit rowdy. but you’ve gotta expect that right?

single room was sized ok, decent TV connected to the web and an alright en suite

Stayed in June 2022

There were not many places to charge the phone in the room.

The property was really well located.

Stayed in December 2021

Everything else. A disgusting hostel.

The location was perfect

Stayed in December 2023

Smocking area

Living room

Stayed in January 2024

Didn't enjoy my stay. The place had no reception so you have to walk to their other hostel to check in which is fine however they have a number to call if you have any queries but then they failed to answer the phone twice. The hostel was quite dirty. The bathroom seemed like it wasn't even cleaned and the room floor was dirty. The bed was ok tbf. We had 3 terrible nights sleep as people were being so loud at night in the common area. I understand it's a hostel but I just got the vibe everyone there just had no respect for others.

The location was very central.

Stayed in December 2023