82 Barrett Drive, 0870 Alice Springs, Australia
#15 of 21 hotels in Alice Springs
Guests' ChoiceBased on 893 hotel reviews
7.7Cleanliness
8.5
Comfort
8.6
Location
8.3
Facilities
8.0
Staff
8.4
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 23 June 2024
Barbara
AustraliaAddressing the wifi issue at this hotel, I needed to 'sign up' for free wifi as part of the check in process. Got to the room, it didn't work, but did 1/2 way along the hall. Down to reception & got unsecured wifi details to use. The unsecured wifi was consistent. Hilton need to address the wifi issue.
Booked 4 nights accommodation in a deluxe double room with 2 Double Beds costing $339/night including breakfast. Friendly helpful checkin. The hotel takes a $50/night (so ours was $200) bond and I was told it would be refunded within 5 working days. (It was subsequently refunded.) We were allocated room 228. There is a gated carpark on our side of the complex. Access is via room key in the slot. This is a large 2 storey complex set amongst gardens with a long walk to the rooms. There is a luggage ramp located near elevators which are situated at the end of the buildings. To access buildings you need to use your room key. Our room was comfortable, if dated, with a nice balcony overlooking the garden & pool area. Plenty of room for luggage. The beds are comfortable. The air con was quiet & worked well. The bar fridge had some long life milk in it & Instant Tea/Coffee is available but no biscuits nor bottled water. The ensuite is smallish with the shower over the bath. A rubber mat & grab handles make it more safe than normally the case. Toilettries are in pump action bottles. There is a retractible laundry line over the bath, which is useful. The room is fully serviced every day which we appreciated. There are 2 restaurants in the hotel, & we tried both. The Asian one, Hanuman, was very good, with a good wine menu & good choice of food. $102 for 2 main meals, small serve of rice & 2 glasses of wine. It seems to be run independently from Hilton. We also ate 1night at the hotel restaurant, Saltbush. The quality of the food & service was excellent. 2 main meals, of barramundi & salmon & 3 glasses of wine. Gratis rolls & butter for $117. Breakfast is held in the main building. Good selection of food to suit all types. We particularly enjoyed the freshly made omelet. Friendly helpful staff too. All up, this was a comfortable stay for us with pleasant, helpful staff.
Stayed in June 2024
Reviewed: 19 June 2024
Debra
AustraliaUnheated pool and overpriced
Pleasant surrounds
Stayed in June 2024
Reviewed: 16 June 2024
Kim
Australiaparking was a bit of a walk away, the TV connection kept dropping out so needed to keep re-conecting. Bathroom was a little small, and would have preferred a walk in shower
great bed, comfortable room, staff were excellent, wifi was good
Stayed in May 2024
Reviewed: 11 June 2024
Stevie
AustraliaThe shower was pretty average as the hot or cold wouldn’t work and there was no pressure!!
Breakfast and staff were amazing.
Stayed in June 2024
Reviewed: 9 June 2024
David
AustraliaLocation is a bit out of the way.
Hari the restaurant manager was very welcoming and had a great sense of humour. He made our stay more memorable.
Stayed in June 2024
Reviewed: 8 June 2024
Carolyn
AustraliaMeals took a long time to arrive. The lack of small breakfast options. The resort is walking distance from town (30 min) but not close. The shower required stepping into a bathtub.
Large and comfortable rooms. Staff were helpful.
Stayed in June 2024
Reviewed: 5 June 2024
Kylie
AustraliaBreakfast was ok - cold the first day and much improved when it was busier. Staff on reception were ok, did not have the right information and were not overly helpful to book restaurants etc..
Location and amenities were great
Stayed in June 2024
Reviewed: 3 June 2024
Sharon
AustraliaThe bathrooms are quite dated and could do with a renovation.
Good size rooms and nicely furnished. We had a view over the pool area which was nice. Lovely Crabtree & Evelyn bathroom products.
Stayed in June 2024
Reviewed: 27 May 2024
Marion
AustraliaGreat dinner and breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Robyn
New ZealandMy room had a pleasant view over the garden
Stayed in May 2024
Reviewed: 1 May 2024
Sean86
Switzerlandthe public parts of the hotel lack charm. also, the service was partially unattentive and slow, in particular in the bar area.
the hotel was a simple and practical overnight stop before leaving for uluru the next day. while the hotel is nothing special overall, the comfort and cleanliness of the room rather exceeded our expectations. as did the thai restaurant hanuman, located in the lobby, which we would recommend.
Stayed in March 2024
Reviewed: 28 April 2024
Gary
AustraliaHaving to pay for internet. Unacceptable
Stayed in April 2024
Reviewed: 23 April 2024
John
Australiaeverything was fine
location was great
Stayed in April 2024
Reviewed: 17 April 2024
Francine
AustraliaNeed transport to get into town after hours.
Spacious and clean room, really liked having a balcony. Ate at Hanuman restaurant which was delicious.
Stayed in April 2024
Reviewed: 9 April 2024
Amanda
AustraliaMould We were given room 307 and we complained about obvious stink and obvious mould in the room. (Near bathroom). Extremely poor that this room was offered to anyone given health issues mould spores can cause. Our friends were next door. We were then given 207 - our friends not with us - but 207 also stank of mould (although no obvious signs) as this room is directly under 307 and the issues above obviously had seeped through.
Location, facilities - seriously not much choice
Stayed in April 2024
Reviewed: 8 April 2024
Chandra
AustraliaNothing comes to mind
Room
Stayed in April 2024
Reviewed: 27 March 2024
Byron
AustraliaGreat location for conference accessibility at Lasseters. Friendly staff, great restaurant options and nice rooms
Stayed in March 2024
Reviewed: 21 March 2024
Lucinda
AustraliaClean, all the facilities you need and great restaurants on site
Stayed in March 2024
Reviewed: 20 March 2024
Wendy
AustraliaThe staff were extremely helpful, welcoming, and friendly. Breakfast was good and the facilities were comfortable.
Stayed in March 2024
Reviewed: 15 March 2024
Carin
SwedenRoom was very nice and clean. Good location. The free wifi as pretty bad. The staff in the reception were a bit lazy according to international travel standards. Overall, a good stay.
Stayed in February 2024
Reviewed: 24 February 2024
Cary
AustraliaBathroom outdated with shower over bath External entry door from carpark not very secure
Location
Stayed in January 2024
Reviewed: 23 February 2024
Katrina
AustraliaLong distance from the car park to the rooms
Nice room
Stayed in February 2024
Reviewed: 20 February 2024
Stephen
United KingdomNo brush for the loo.
Location and good value
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
AustraliaNo non-alcoholic beer available.
Good staff.
Stayed in December 2023
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