Shop 1/61, Donald Street, 2315 Nelson Bay, Australia
#21 of 214 hotels in Nelson Bay
Guests' ChoiceBased on 338 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
8.4
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 6 September 2024
Bragato
AustraliaWe booked the accommodation after seeing that the first picture advertising the venue was a pool. It was going to be a really warm weekend and with young children, we thought perfect! Unfortunately the pool was closed due to renovations. There was no warning of this on the booking site or any confirmation emails issued which was disappointing.
The apartment itself was lovely and well presented. It had all the creature comforts and facilities we needed for our family for the weekend. It was in a great location. The terrace was a lovely addition, the kids loved sitting out there and playing.
Stayed in September 2024
Reviewed: 5 September 2024
Charlotte
AustraliaThe pool looked like it was under construction (the whole deck was ripped up) , but this was not listed anywhere and even the pool didn’t have a sign saying not to use.
Great apartment, spacious and well laid out.
Stayed in September 2024
Reviewed: 26 August 2024
Jessica
AustraliaThe access to rooms through the car parks/lifts gets very confusing
Close to everything, feels like a home
Stayed in August 2024
Reviewed: 12 August 2024
Lizzie
Australiait’s very hard to exit the building and quite confusing
beautiful apartment nicely styled, very clean with lots of amenities and great location very central with free parking
Stayed in August 2024
Reviewed: 25 July 2024
Madeleine
AustraliaThe air conditioning was difficult to figure out and so we were a little cold at night, and pool was not heated. But these were minor issues that were happily overlooked as everything else was beyond expectations.
Stunning. clean room, with beautiful modern kitchen. Quiet and excellent location. A short walk to everything. Great gym and sauna facility. Would be great in Summer! Will come back.
Stayed in July 2024
Reviewed: 16 July 2024
Nindhi
AustraliaFoxtel didn’t work well , we needed to replace batteries on arrival.
Location is great and rooms were sunny and clean. Adequate supplies to last the stay. Pam is always friendly and accommodating.
Stayed in July 2024
Reviewed: 9 July 2024
Fang
Australiagreat location right in towncenter. easy shopping and mins walk to cafe in the corner of the street. The pool brings me and the kids lots of fun after dinner.
Stayed in April 2024
Reviewed: 27 June 2024
Lisa
AustraliaWe like a firm bed but this one was could benefit from just a topper to soften a little. The en-suite was small but clean, however we had a very wet floor due to water leaking out underneath the shower door seal.
Location and facilities were excellent. The room itself was spacious, clean and tidy and had everything we could have needed. Kitchen was very well appointed.
Stayed in June 2024
Reviewed: 10 June 2024
Leanne
AustraliaNothing
Amazing place.... staff super flexible and kind. The best, we are going to book again.
Stayed in June 2024
Reviewed: 16 May 2024
Bailey
AustraliaThe location and apartment
Stayed in March 2024
Reviewed: 5 May 2024
Sandra
AustraliaFront door into, difficult to get in & out
Good
Stayed in May 2024
Reviewed: 3 May 2024
Lindsay
United StatesWi-fi service. This was our 2nd stay here. 1st unit was 29 and the Wi-fi was terrible, 2nd unit was 42 Wi-fi was a little better close to the balcony. Could not connect the smart TV to the Wi-fi.
Location to restaurants and shopping.
Stayed in April 2024
Reviewed: 29 April 2024
Megha
AustraliaLocation was excellent, beautiful view, walking distance to marina., would love to stay again.
Stayed in April 2024
Reviewed: 26 April 2024
Idriss
AustraliaThe place was nice and clean and close to everything around
Stayed in April 2024
Reviewed: 22 April 2024
Brooke
AustraliaA small issue but it was annoying that in the main bedroom there were only sliding doors for fresh air which only opened in the middle (not from the side). The curtains also didn't open in the middle but came from the side meaning there was no way to have the door a little open for fresh air without having to fully open the curtains. A simple design flaw with the curtains but one which could make a big difference to allow a lovely cool breeze in the evening whilst sleeping.
Location was excellent!!
Stayed in April 2024
Reviewed: 22 April 2024
Cristy
Australiathe tv remotes don’t work, the sliding balcony door was difficult to lock
large living space, comfy couch and beds, views
Stayed in April 2024
Reviewed: 18 April 2024
Mandy
AustraliaWe didn't really care but thought you should know: Powerpoint on bench with usb ports-only powerpoints worked not usb ports.
Well furnished apartment, parking was a dream. Loved how easy it was to access keys and return them.
Stayed in April 2024
Reviewed: 2 April 2024
Glenda
AustraliaHairdryer was broken at the back and fell off. So I didn't use it again. It did work though. Outdoor mat had long threads coming off it, which could potentially become a trip hazard.
The space of the apartment. Facilities for cooking.
Stayed in April 2024
Reviewed: 31 March 2024
Patsis
AustraliaNothing
Very clean roomy
Stayed in March 2024
Reviewed: 25 March 2024
Holly
AustraliaThere was a dead bird on the deck that had been there for a while. But this was easily flung off the roof amd into the bushes below. Did not effect out stay at all.
Amazing location, view and apartment. Fully stocked kitchen with condiments etc.
Stayed in March 2024
Reviewed: 7 March 2024
Lindy
AustraliaCouple of light globes in lamps not working
Great location & facilities
Stayed in March 2024
Reviewed: 3 March 2024
Elaine
New ZealandWe could of stayed longer
Location, great and roomy apartment for the whole family. Well equipped with easy access to pool and parking onsite
Stayed in March 2024
Reviewed: 22 February 2024
Michelle
AustraliaNo tissue provided. Only toilet paper. When I request one more toilet paper, they asked me to buy from super market. I felt ridiculous. I booked 3 bedroom apartment for 2 nights, only 4 rolls toilet paper for 6 peoples (if fully occupied), and without tissue provided. I don't think it is enough. Only one hair dryer in the whole apartment, I prefer you provide two
The see view is good. The room is clean
Stayed in February 2024
Reviewed: 20 February 2024
Jann
AustraliaPower shorted out and shut off. The manager didn’t follow up to see if we wanted a replacement microwave - it shut down the power when we tried to use it. I guess we could have asked for a replacement.
Location, clean, furniture
Stayed in February 2024
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