353 Little Collins Street, 3000 Melbourne, Australia
#109 of 208 hotels in Melbourne
Guests' ChoiceBased on 7827 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 29 June 2024
Deb
AustraliaDried food on the chair next to bed and something splattered on ceiling above bed
It was warm
Stayed in June 2024
Reviewed: 29 June 2024
Adrian
AustraliaCentrally located
Stayed in June 2024
Reviewed: 28 June 2024
Lawson
AustraliaWater pressure in shower is terrible. The bath is high to step in and out of, and lever is hard to change from bath to shower. Exhaust fan non existent.
Location is great, room clean and bed really comfortable. Curtains overlap so room stays dark for sleep in.
Stayed in June 2024
Reviewed: 28 June 2024
Kelp
AustraliaNothing at this moment
the room and the closet to shops
Stayed in June 2024
Reviewed: 28 June 2024
Jennifer
AustraliaFire alarm going off at 2.30am
Great location - quiet - close to shops & public transport
Stayed in June 2024
Reviewed: 28 June 2024
Janet
AustraliaSmall reception area very congested
Central
Stayed in June 2024
Reviewed: 27 June 2024
Debra
AustraliaVery happy with this stay. Used it as a one night stop over on our way home from overseas to regional Victoria. Location was great as close to tram stop in Bourke Street
Stayed in June 2024
Reviewed: 26 June 2024
Marie
AustraliaThe Hotel was a fair bit of walk from Southern cross Train Station.
Stayed in June 2024
Reviewed: 26 June 2024
Alice
AustraliaSmall rooms, so fine for short stays but longer stays would be challenging
Great location close to everything. Really comfy beds.
Stayed in June 2024
Reviewed: 26 June 2024
Maryanne
AustraliaThe linen is scratchy, and the shower dripped water from the room above. It’s also noisy but you get that in the city.
Location and staff
Stayed in June 2024
Reviewed: 26 June 2024
Pia
AustraliaNil
Central CBD and low cost
Stayed in June 2024
Reviewed: 25 June 2024
Leanne
AustraliaWe found the room temperature often fluctuated so we were always juggling the air con. We stayed for a few nights and our room was not refreshed once even though there were signs placed in the room about placement of used towels etc. on the last day we asked for fresh towels and they were happy to provide. The tv picture quality wasn’t the greatest, after a full day exploring we just wanted to kick back and watch a bit of tv, something minor but for the price of the room it’s those things that stick with you.
Location was great although a little tricky to find first as it is tucked down a lane way. A short walk to Flinders Station and Bourke Street Mall Check in was fine but it did seem to be a lengthy process. We found all the staff very friendly including housekeeping when we saw them in the hallway. The bed was comfortable and as a hotel room it was as expected with basic amenities, kettle and mini fridge. We had a spa room and found the size of the bath awesome- a big plus.
Stayed in June 2024
Reviewed: 25 June 2024
Mei
MalaysiaThe first 3 nights, the airconditioning system could not be adjusted to warmer and it was one of the coldest winter recorded in Melbourne
Excellent location within CBD and free tram service and walking distance to shopping, food etc
Stayed in June 2024
Reviewed: 25 June 2024
Jane
AustraliaSmall
Very clean and great location
Stayed in June 2024
Reviewed: 25 June 2024
Mark
AustraliaCould have had better directions for the Elizabeth St car park. The GPS was asking us to jump the kerb and gutter to get to the other side of the street. Then the GPS could not find its position due to the tall buildings. Then we had to try and park somewhere to come in and ask the hotel staff again. Then they gave us the same info which didn't help. So, I eventually found a way to get to the carpark by trial and error. But it took about 30-40 minutes and a lot of stress.
Stayed in June 2024
Reviewed: 24 June 2024
Julianne
AustraliaBed was a little firm as were the pillows. Toilet cistern refilling sound throughout the night that made it difficult to sleep.
Great Location, easy access 24 hours. Friendly staff.
Stayed in June 2024
Reviewed: 24 June 2024
Jean
AustraliaThe side street leading up to the front entrance was pretty dirty looking.
Location
Stayed in June 2024
Reviewed: 24 June 2024
Annette
AustraliaNothing
Love the location. Value for money. Very clean.
Stayed in June 2024
Reviewed: 24 June 2024
Amanda
AustraliaThe girl at the reception desk as we were checking out was rude and that was so unfortunate it was very uncomfortable 🥴
Stayed in June 2024
Reviewed: 23 June 2024
Nathan
AustraliaRooms needed fresh air
Location
Stayed in June 2024
Reviewed: 23 June 2024
Gordon
New Zealandno on site restaurant
Location was okay. Room was okay and the bed was okay. The staff seemed a little slow in their duties. I was annoyed to find that there was no restaurant to have breakfast in but spoilt with choice in nearby locations. Info in room mentioned the price of drinks in the fridge, but none were there!!!!!.
Stayed in June 2024
Reviewed: 23 June 2024
Robyn
AustraliaThe check in staff
The check out stuff
Stayed in June 2024
Reviewed: 23 June 2024
Anje
AustraliaA bit dark
Close to everything
Stayed in June 2024
Reviewed: 21 June 2024
Stephen
AustraliaDistance from partner parking garages
Great value wonderfully run hotel in a brilliant location steps from Bourke St Mall and several tram stops. The rooms are comfortable, clean and for the price you can’t beat the location in Melbournes CBD. Nothing comes close. Staff are excellent, 24hr reception, efficient lifts and always quiet.
Stayed in April 2024
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