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  5. Reviews of The Capitol Hotel Sydney

Reviews of The Capitol Hotel Sydney 4 stars

Corner George And Campbell Street, Sydney CBD, 2000 Sydney, Australia

#91 of 329 hotels in Sydney

Guests' Choice

Review score

Based on 958 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 21 September 2024

    9.0
    Clean and comfortable and convenient place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Lack of storage. No wardrobe or drawers

    Hotel was in Chinatown area. Trams very close. No road noise. Perfect for what we needed

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Great lighting in the bathroom

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    I would recommend the Capital hotel to friends and family
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom floor wasn't cleaned. I missed having tissues, but I had brought a few with me.

    The breakfast was really good. The coffee excellent. The dining room staff exceptional. We used trams mostly to get to places. The marathon on Sunday really impinged on our transport that day.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure in the shower could have been stronger.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Perfect little spot
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were great to sit up and watch TV, but not very comfortable to sleep on. Too high. There was online check in which was quick, however you still have to go by reception to pick up your key and return it, as well as validate your parking ticket. There was 1 elevator so it took a while getting back to you. Not a biggie though, unless you are in a hurry.

    Location was fantastic to Capitol Theatre and restaurants. Couldn't be closer! Bed was comfortable. The room was very small, but it had everything we needed for a short stay. Staff were friendly, but we didn't interact much with them due to online check-in..

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights

    Hallway music can be heard from rooms. Unpleasant hallway & entrance perfumed fragrance.

    Clean, good room facilities, excellent location - close to central station and stops on all light rail lines.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Plus Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Soft bed

    Location, cleanliness, friendly staffs

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Great stay in a lively location with very helpful staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    The room could have been a bit larger. Otherwise it was great.

    Great location. Very friendly and helpful staff.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Very relaxing and enjoyable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The only negative was the free to air channels on the tv. We could not get to this feature and needed to stream movies via our phones. We only watched tv between dinners and theatre times.

    The room was small, but filled with what was needed for our stay. Comfortable beds, coffee pod machine, bar fridge, safe and a nice ensuite area.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are a bit small, but my corner room (on this visit) was better. I always need a low profile pillow so it would be nice not to have to request it each time I stay.

    Great value for money in a good location. Breakfast is also very good value.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    9.0
    Quiet, well appointed stay for any theatre goer.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Probably just the location of reception being on the second floor

    Great location and a boutique feel.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    My 3 day stay at the Capitol Hotel was handy to the conference venue and was a tidy hotel.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    Smalls things like the need for flat trays to make coffee instead of using the a wooden tabletop. That will protect from spills. Had to sit on the floor to use the safe! Your chai tea is too weak.

    Suitable room for one person...Nice bathroom, close to conference venue so able to walk there. Close to Central train station.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Location, cleanliness

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The lift wasn't working

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Queen Plus Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, rooms were clean & friendly staff.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Comfortable, great value for money and excellent location.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Needed mugs instead of the small cups that were provided and would have liked a microwave in room. However, I understand that hotels differ. Not too big a deal.

    Location of this hotel was terrific, a very short walk from light rail and a short light rail trip to Central (train) Station. Staff were friendly, helpful and professional.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    7.0
    It was a great spot to get me where I needed to go the staff where very friendly and the room was very clean and tidy if
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was ashame the balcony door didn’t open Had no bar fridge or tea or coffee kettle milk biscuits

    It was clean

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Plus Sofa Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy from the trams

    Very modern

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Birthday treat to see show at the Capitol
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Only one lift which required access by service lift and smelt. Understand new lifts coming.

    Location is excellent to light rail and theatre

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Worth the stay.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hanging space apart from 3 large knobs on the wall & 3 coat hangers. We were only having 1 night there, so it didn't bother us too much, but anyone staying longer might find the lack of hanging space inconvenient. Minor things: No tissues or shower cap supplied.

    The location was perfect for us. Just a short walk from Central train station, next door to the Capitol Theatre where we were seeing a show & close to lots of interesting eating places. There's also a light rail stop almost at the front door. The staff were all friendly & very helpful on a day when their lift was being serviced.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    Location good for the trip
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Lift out of order so access through car park to staff area

    Location

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Really great place to stay.
    • Leisure trip
    • Group
    • King Plus Sofa Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints at all

    Central to where we wanted to go.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    No hanging space for clothes. But was moved space after 2 days.

    Comfortable beds. Thomas was wonderful.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good enough but pricey for what it provides.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    No cupboards in short-stay rooms was very disappointing and inconvenient. Replacement of coffee pods/ milk did not occur until it was requested on the ipad means of communicating. It took 2 days to discover this. The coffee pod machine was a total failure, it leaked and produced what looked like dirty water.

    Good location, close to public transport, Central Station and UTS. Pleasant enough rooms. Most impressive was reception staff - so helpful.

    Stayed in August 2024

Showing 1 – 25

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