2 The Terrace, 2483 Brunswick Heads, Australia
#3 of 17 hotels in Brunswick Heads
Guests' ChoiceBased on 745 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.2
Value for money
8.8
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 17, 2024
Ron
AustraliaStairs to room.
Great location near the river and beach. Lots of cafe/restaurants nearby. Pleasant office person. Easy access off the motorway.
Stayed in June 2024
Reviewed: June 17, 2024
Jane
AustraliaThe shower had no pressure and was like a drizzle
Great location, beautiful view over the river, bed was comfortable, close to cafes and restaurants
Stayed in June 2024
Reviewed: June 17, 2024
Elisha
AustraliaAmazing location. Lovely staff and very spacious rooms
Stayed in June 2024
Reviewed: June 17, 2024
Michael
AustraliaEverything was great
Great location & view
Stayed in June 2024
Reviewed: June 15, 2024
Caroline
AustraliaAlthough lovely clean room, we were right over the carpark. Noisey in the morning.
Location Beautiful setting by the river, close to the cafes & Brunswick pub.
Stayed in June 2024
Reviewed: June 14, 2024
Keating
AustraliaLoved the spacious bench area, the tea and coffee facilities were excellent. Lovely view over the river and a short walk to the beach. Plenty of coffee shops for breakfast and lunch a short walk away.
Stayed in June 2024
Reviewed: June 8, 2024
Michelle
AustraliaThin walls unfortunately, I could hear everything from the room next door.
This quaint little hotel is situated in the perfect location, everything is close by including the beach, right next door to an awesome pub and the cafes and shopping are all just a short walk away. The room is clean and comfortable, I really enjoyed my stay here.
Stayed in June 2024
Reviewed: June 6, 2024
Robert
AustraliaGreat location in a fabulous town.
Stayed in May 2024
Reviewed: June 3, 2024
Hazel
AustraliaNoise from bathroom extractor fans travels very easily between walls... Also, note that 'confirmation' of arrival outside the standard 2pm check-in time on this website doesn't mean it is really confirmed... likely they will then call you on the day to notify that they close at 4pm - a bit stressful so check directly with the hotel that your check-in time will be ok if it is a bit late in the day.
Great location with a large comfortable and very clean room.
Stayed in May 2024
Reviewed: May 23, 2024
Susan
AustraliaCould hear next room occupants outside on balcony late at night which interrupted sleep
Excellent location and very clean
Stayed in May 2024
Reviewed: May 22, 2024
David
AustraliaRight on busy road corner so noise can be an issue plus the noise from pub next door
Situation overlooking the river.
Stayed in April 2024
Reviewed: May 22, 2024
Vicki
AustraliaNothing.
The room was clean and spacious. The view from the balcony across the river was fabulous. The location has lots of shops and food options within easy walking distance. The restaurant downstairs was the best meal we’ve had on our holiday. Would definitely come back here.
Stayed in May 2024
Reviewed: May 20, 2024
Natalie
AustraliaBeautiful view of the river to wake up to.
Stayed in May 2024
Reviewed: May 19, 2024
Peaceful
AustraliaThe bathroom was dated and very compact, and the shower head was dreadful (water temp was great) with little water and no pressure from it. Needs to be updated to an open plan room with better utilisation of wall space.
Location, size of the room, amenities in the room, view from the room and having a balcony. Rates are affordable for the location and indicative of the age of the premises. Easy walk to restaurants, beach, river, shops etc. and only 15 mins from Byron Bay, 30 mins from the mountains. Bed comfy, aircon was great and coffee facilities appreciated. Staff super helpful and respectful for a 4 night stay asking what and what we needed refreshed instead of clean sweeping the room unnecessarily every day (although they would have if that's what we wanted)
Stayed in April 2024
Reviewed: May 14, 2024
Ryan
AustraliaThe pub really has dropped its game. They used to do great food.
Location.
Stayed in May 2024
Reviewed: May 14, 2024
Kellie
AustraliaMattress on the bed was a poor.
Staff were friendly, rooms clean and in a great location.
Stayed in May 2024
Reviewed: May 11, 2024
Brendan
AustraliaGreat place to stay. Friendly staff reflects the quiet charm of Brunswick Heads. And the view over the bridge and river...priceless.
Stayed in May 2024
Reviewed: April 26, 2024
Karen
AustraliaThat there wasn’t a microwave or toaster
Clean & spacious
Stayed in April 2024
Reviewed: April 26, 2024
Cassandra
AustraliaNothing
Location and simplicity
Stayed in April 2024
Reviewed: April 25, 2024
Lisa
AustraliaCovered everything
Location close to everything
Stayed in April 2024
Reviewed: April 22, 2024
Kay
AustraliaThe single bed was not comfortable
Friendly staff and the place was very clean and conveniently located
Stayed in April 2024
Reviewed: April 16, 2024
Antztravels
AustraliaN/A
I've stayed just about everywhere in Bruns and this is the most relaxed of all the places I've stayed. The parking is the best as there was always a spot. Not always available at other properties. The views are fantastic. The room is comfortable and well presented. The water pressure in the shower was also fantastic which is rare. I've found my favorite motel in Brunswick Heads and will be back for sure
Stayed in April 2024
Reviewed: April 15, 2024
Paul
AustraliaNothing
Great location easy walk to everything.
Stayed in April 2024
Reviewed: April 13, 2024
Jill
AustraliaThe shower head in the room is old and has a poor flow and needs replacing. Also at the top of the stairs is a small step that needs a yellow strip to alert customers that it's there. I almost fell a couple of times because it blends in with the rest of the floor and is very hard to see.
Excellent location overlooking the river
Stayed in April 2024
Uppsala, Sweden
Merced, USA
Cancún, Mexico
Golling an der Salzach, Austria
North Berwick, UK
Medellín, Colombia
Vourvourou, Greece
Broken Bow, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content