12 Hermitage Drive, 4802 Airlie Beach, Australia
#21 of 25 hotels in Airlie Beach
Guests' ChoiceBased on 467 hostel reviews
7.5Cleanliness
7.4
Comfort
7.5
Location
8.0
Facilities
7.6
Staff
9.0
Value for money
7.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 September 2024
Danielle
United KingdomIf you want a "mixed room" don't necessarily expect a mixed room. Being a solo female traveller, I ended up with only 3 guys throughout my stay 😅 not exactly what I hoped for but lesson learnt.
Stayed in September 2024
Reviewed: 7 September 2024
Michael
AustriaIt has a great vibe and is good for socializing. Nice garden area
Stayed in August 2024
Reviewed: 7 September 2024
Mohd
AustraliaGreat location
Stayed in September 2024
Reviewed: 3 September 2024
Charline
AustraliaBathroom and rooms not clean
Staff was very friendly, rooms of 4
Stayed in August 2024
Reviewed: 23 August 2024
Reyes
SpainNoise after 10pm, even though there was a fee for that
Location, atmosphere, double room with fan and AC.
Stayed in August 2024
Reviewed: 18 August 2024
Angela
AustraliaUni set bathroom... only because of the urinals
I didn't stay long enough to get a really good experience but would stay again
Stayed in August 2024
Reviewed: 18 August 2024
Julia
AustraliaSteep stairs and hill from roadway.
Excellent cleaning staff. Obliged and friendly.
Stayed in August 2024
Reviewed: 15 August 2024
Panupong
ThailandThe loo facilities could have been improved.
Appreciate the location that is very close to the ferry terminal Port of Airlie and Greyhound bus stop.
Stayed in August 2024
Reviewed: 6 August 2024
Maxi
ArgentinaNo curtains on the beds, no towels and no private light.
The location was great, more for the one who is travelling on the bus cause you can just walk from there. The place was pretty good!
Stayed in August 2024
Reviewed: 25 July 2024
Michelle
AustraliaThe mozzies, but you get them most places. Lol 😆
I liked the location and the staff were helpful and friendly 🙂
Stayed in July 2024
Reviewed: 17 July 2024
Marcela
AustraliaThe cleaning system for the dishes I don't think drying plates, mugs and other kitchen items with kitchen towels is hygienic, I recommend kitchen paper towel and dispensers for it. The kitchen bench needs to be better clean change the sticky take that hold the notification boards every week there is a lot hard water stains dirt under and does not look hygienic to cook. Toilets needs more work on the basins hard water stains around the drain, stain mark. needs better cleaning products
The facilities are big and well distributed. the room is nice has natural light the room was clean and the beds stable and not noise I like there are toilet for only women I felt save
Stayed in July 2024
Reviewed: 7 July 2024
Johan
SwedenThe location was not that good a bit of a walk up a hill to reach the city.
We liked the cleanliness of the whole facility and the staff they were very kind
Stayed in July 2024
Reviewed: 1 July 2024
Andiry
Australiaclean
Stayed in June 2024
Reviewed: 4 May 2024
庭
Taiwanthe reception lady is sooooo nice
Stayed in April 2024
Reviewed: 3 May 2024
Nicola
GermanyThe upper beds dont have anything to prevent you from falling
Super nice hostel mit many cool places to chill! Close to the bus station and easy to get into the city, nice view, suuper cute garden
Stayed in May 2024
Reviewed: 16 April 2024
Joaquin
AustraliaI could sleep quietly. By the other hand I had predrinks and the people was keen to share some music.
Stayed in March 2024
Reviewed: 1 April 2024
West
United KingdomGreat location and friendly staff
Stayed in April 2024
Reviewed: 30 March 2024
Freya
United KingdomWalking up the hill to get to it was hard work with a backpack on. But worth it.
Lovely accommodation. Clean rooms. Great staff. Lovely place to stay.
Stayed in March 2024
Reviewed: 30 March 2024
Chiara
GermanyLighting in the hallway was basically nonextistent, mostly long-termer
Nice staff
Stayed in January 2024
Reviewed: 29 March 2024
Marie-laurence
CanadaThe kitchen is a bit small when the hostel is fully booked
It’s really good « family vibe » hostel. The managers Amena and Marie make sure everyone feels included in the activities and are as helpful as can be with the Whitsundays tours. The bottom bed have curtains which is nice, aircon in the rooms was appreciated!
Stayed in March 2024
Reviewed: 11 March 2024
Rebecca
United KingdomIt is about a 45 min walk to the harbour for the Whitsundays tour which felt like a really long way with all my stuff and in the pouring rain, so the location is not as good as other hostels in the area. There’s no tap for filling up water - the kitchen taps are fine but the water was very warm. There was no bedding on my bed when I arrived and I had to wait for around 4 hours for when I arrived, which was disappointing because I desperately wanted a nap! All small issues though - overall great hostel and well priced.
Very clean. Amazing staff - manager Amena was incredible, she was really helpful and friendly. The rest of the staff were also great - even when off duty staff helped me when I looked lost etc. Lots of very friendly people in the hostel. Had storage for luggage for the days of my Whitsundays tour which was a nice surprise and very convenient - this only cost $6.
Stayed in March 2024
Reviewed: 5 March 2024
Pauwelyn
CanadaLocation was quite far from things
Cute hostel with a chill vibe
Stayed in March 2024
Reviewed: 14 February 2024
Elisha
AustraliaI liked the relaxing area near the pool with the hammocks. Was surprised to see there was no television in the room bug besides that the staff was lovely, and was good value for money
Stayed in January 2024
Reviewed: 3 February 2024
Susan
AustraliaGreat location
Stayed in January 2024
Campinas, Brazil
Mornington, Australia
Béthune, France
Orgon, France
Sölden, Austria
Jaipur, India
Des Moines, USA
Montecatini Terme, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content