60 Church Steet (New England Hwy), 2370 Glen Innes, Australia
#17 of 18 hotels in Glen Innes
Guests' ChoiceBased on 920 hotel reviews
6.8Cleanliness
7.6
Comfort
7.6
Location
8.0
Facilities
7.0
Staff
8.1
Value for money
7.7
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Joy
AustraliaI had to chase up plates and cutlery and furniture quite dusty
Close to town and good air con and electric blanket
Stayed in June 2024
Reviewed: 12 June 2024
Judy
AustraliaCould do with a couple of small armchairs
Great room
Stayed in June 2024
Reviewed: 6 June 2024
Jo
AustraliaNo breakfast - was suppose to be toast and spreads
Stayed in June 2024
Reviewed: 7 May 2024
Mick
AustraliaGood sized room. Comfortable bed. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: 29 April 2024
Alexander
AustraliaThe Internet connection was weak and I loss connection, so I gave up using it.
There was no breakfast. My room was clean and pleasant.
Stayed in April 2024
Reviewed: 24 April 2024
Peter
AustraliaUnkempt general appearance - outside looked extremely shabby. Garden beds overgrown & weeds everywhere. Skirting boards dusty & shower had been sprayed with cleaner but not actually cleaned.
Comfortable bed, excellent air conditioner & great shower.
Stayed in April 2024
Reviewed: 19 April 2024
Yvonne
AustraliaI'm not a lover of shower curtains,
Staff very friendly, room clean & comfortable. Lots of hot water. A nice stay!
Stayed in April 2024
Reviewed: 14 April 2024
Paul
AustraliaNo Complaints
Friendly staff
Stayed in April 2024
Reviewed: 12 April 2024
Tully
AustraliaNothing, it was all good
Late check in, clean room
Stayed in March 2024
Reviewed: 11 April 2024
Margaret
AustraliaShower was dripping/ running all the time. H knob required to fix it with anew washer as well. The windows could not be locked. The door had a gap between door and jam.
Quiet.
Stayed in April 2024
Reviewed: 8 April 2024
Julie-anne
AustraliaThe appearance of the motel gardens looked run down witlh overgrown weeds.. As the 1 motel staff member also maned the attached service station. So he was busy running between the 2 sites. The photo of the motel website wasn't so accurate with how I saw the gardens and BBQ area .
Just an overnight stay, close to everything. Very clean tidy room
Stayed in April 2024
Reviewed: 31 March 2024
Smith
AustraliaMicrowave dirty, fridge dirty, shower dirty, bed head dust in the corners
Location
Stayed in March 2024
Reviewed: 29 March 2024
Kerry
AustraliaVery good value for money. Friendly host.
Stayed in March 2024
Reviewed: 27 March 2024
Conrad
AustraliaNo plates or cutlery
Very quiet
Stayed in March 2024
Reviewed: 7 March 2024
Marko-1963
AustraliaValue for money @$114
Stayed in March 2024
Reviewed: 27 February 2024
Tracey
AustraliaWent to use microwave it had black mould all through it outside the window was very long grass motel was really run down on the outside
The room was clean, and the bed was comfortable But really needed a face lift
Stayed in February 2024
Reviewed: 24 February 2024
Ranvir
AustraliaNothing
No breakfast
Stayed in February 2024
Reviewed: 20 February 2024
Christopher
AustraliaThe maintenance on the property needs to be attended to. Smoke detector missing from room.
Stayed in February 2024
Reviewed: 10 February 2024
Robert
AustraliaCarpets need a bit of a carpet steam clean but we’re clean . Overall room was tidy and everything worked
Location was good
Stayed in January 2024
Reviewed: 7 February 2024
Kathrine
AustraliaVent in bathroom had a lot of fluff, looked like it hadn’t been cleaned in a long time. We also asked if we could check out half an hour later (so we could have a shower after parkrun which starts later in NSW) but we’re told we would have to pay an extra half a day. Other motels in the past have allowed us to do this for no extra cost.
Close to parkrun and it was quiet
Stayed in February 2024
Reviewed: 30 January 2024
Georgia
AustraliaN/A - was happy with our stay!
Great customer service, very responsive and helpful. The room was tidy when we arrived, and had plenty of extras. The motel was overall quiet, easy to locate and close to the Main Street. Would stay here again on our next visit!
Stayed in January 2024
Reviewed: 29 January 2024
Fiona
AustraliaMaintenance was very much lacking. Weeds growing everywhere, doors and rooms badly needed painting .
Was convenient for our purpose
Stayed in January 2024
Reviewed: 29 January 2024
Cliff
AustraliaNoisy. Thats all
It served a purpze. Ok all up
Stayed in December 2023
Reviewed: 14 January 2024
Sharon
AustraliaThere was no shampoo or conditioner provided. The carpet was stained and the property looked old and tired.
The rooms are set back from the road so you couldn’t hear any traffic noise from the highway. The staff were helpful and accommodating.
Stayed in January 2024
Thonon-les-Bains, France
Prince George, Canada
Candidasa, Indonesia
Santiago de Compostela, Spain
Cúcuta, Colombia
Biga, Turkey
Paris, France
Negombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content