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  5. Reviews of Acclaim Pine Grove Holiday Park

Reviews of Acclaim Pine Grove Holiday Park 3.5 stars

817 Harbour Road, Chadwick, 6450 Esperance, Australia

#36 of 39 hotels in Esperance

Guests' Choice

Review score

Based on 369 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.2

  • Facilities

    6.3

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 10 November 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    My location in the park 😑 too dark way over there number 50 should be more lights 👍 over there especially it being so dark 🫣 even a fence should be around the area of the house and I didn't like the idea of a creek being there even though it's dry but still that's why a fence should be blocking that. I would not like to stop way over there again 😟

    Lovely friendly staff 😀 lovely cabin ...

    Stayed in November 2024

  • Reviewed: 18 October 2024

    7.0
    Great cabin but a little way out of the CBD
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The property was a long way from the town centre

    Quiet location

    Stayed in October 2024

  • Reviewed: 25 September 2024

    5.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It was very old, the grounds were unkept, situated in the industrial area on a main road, beds were cheap and very hard, cooking facilities were poor, no play equipment and pool area had been filled in. All in all the facilities were very disappointing. The park needs an overhaul. I will not be recommending it or choosing to stay there again.

    The water in the shower was hot.

    Stayed in September 2024

  • Reviewed: 2 June 2024

    5.0
    Sadly very unclean id go stay again in hope of Changes bein made
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Strong smell of mould when we first entered floor mats very dirty full of sand (at least not cleaned from last guest maybe last couple guest ) in had to wipe out freezer as There was mould in all on ice try .the dishes kids got from cupboard Were unwashed that was pretty gross we have stayed here before wasn't nearly as nice as when we came last everything pretty ok except I would say to whoever is doing the cleaning needs to be either over there job or just not doing properly to owner of property perhaps the odd thorough check off cabins might prevent, this kind of review place has so much going for it but unclean is what we got. Id love to find they take this review I in a good way small things can make all the difference. I took pictures mould in freezer an dirty dishes later decided to give a chance redeem the standards of cleanliness

    Property an atmosphere quiet nice private close to everything

    Stayed in June 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Wasn't very clean water bottle in frige was empty reception confused about us paying was better than last time because bathroom smell of sewerage

    Not far from street and beaches

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Shame no longer a pool

    Stayed in March 2024

  • Reviewed: 5 April 2024

    6.0
    Won’t go there again.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    No wifi reception where we stayed, pool is out of order and the resort is very outdated. No bbq facility close to us, and no entertainment for the kids except a few run down swings on what could be considered a jungle gym/play area. We did not meet the staff employed once. Those we did see did not greet us or interact at all. There was at times a sewage smell in the air.

    The unit we stayed in was right at the end of the property so it was very quiet. Guests around us were quiet too.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    5.0
    It was nice place to stay with family.
    • Leisure trip
    • Family with young children
    • Studio with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Not applicable for me

    It was clean. All the required stuff were there. For small stay. Staff was nice. Safe to stat with family

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    None
    • Business trip
    • Solo traveller
    • Studio with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    None

    None

    Stayed in March 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with Private Bathroom
    • Stayed 3 nights

    Bathroom door broken, bathroom exhaust fan not working. office notified and staff attended and said would be Monday job. Reported sprinkler had been running all day outside cabin and when reported was told it didn't matter as not paying for water as it is a bore. Refrigerator freezer door missing which meant foods in refrigerator were freezing.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    It was a convenient location for all our family to gather but above budget for the facilities
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The sewer smells and how out dated the property and cabins are

    How secluded you are from town

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    Sadly neglected, falsely advertised.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Totally false advertising! The images on the website were not what the site has provided or how it has looked for years. There is no pool, and obviously hasn't been for many years! It is not difficult to update a website and remove this image. Facilities very run down and neglected, yet fully booked, so owners still raking in the money, but not caring about their assets and most of all their customers. Showers, basins, tiling all need urgent repairs and upgrades, no lights working in some rooms, structural damage to patio, guttering falling off and all gutters full of leaves and branches. Very dangerous with the heavy thunderstorms experienced. This once was a wonderful place to visit, very sad now!

    The cabin was clean and all cooking appliances worked well. The natural bush surrounds where lovely, even though very neglected and unkempt.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    6.0
    it was ok for a short stay
    • Leisure trip
    • Solo traveller
    • Studio with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    smells mouldy

    quiet

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    Comfortable & quiet
    • Business trip
    • Group
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The pool was out of service (39 degrees)

    It was close to the boat ramp/harbour where we were working. It was nice & quiet. Had full kitchen

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Great place, great location and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Ant problem in bathroom

    Great place

    Stayed in February 2024

  • Reviewed: 7 January 2024

    6.0
    Happy with our cabin accommodation
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Shared toilets and showers weren’t overly clean

    Cabin was clean

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    It was a great place to get away from everything and have fun
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Hygiene The bedroom was stuffy and the blankets were not smelling good. It looked like they had not been washed in a long time. Alot of dust on top of the wardrobe that if you placed anything there it would come with the dust underneath. The bathroom door was not closing properly and there was a lot of cobwebs surrounding the air circulation thing in the bathroom.No mats on the bathroom floor.

    The location is wonderful and quite exactly what we needed. A lot of privacy and space. Easy access and close to the waters.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    Good value, neat little property with lots of trees
    • Leisure trip
    • Couple
    • Studio with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    A bit of traffic noise but didn’t phase us too much

    Smaller property with well maintained pool. We noticed there were a couple of ensuites for caravaners

    Stayed in October 2023

  • Reviewed: 4 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Heater was not working need to upgrade specially in cold weather

    Stayed in October 2023

  • Reviewed: 3 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Chalets are old & dated.

    Grounds are beautiful & tidy

    Stayed in September 2023

  • Reviewed: 25 September 2023

    5.0
    Great people, but facilities need some attention
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Needs a very thorough clean & some maintenance - particularly in the bathrooms.

    The staff were fantastic and extremely accommodating, even around a booking error. We cannot speak highly enough of the people there; very lovely.

    Stayed in September 2023

  • Reviewed: 1 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Stayed in cabin 34 with 3 children for 3 nights. Power failed several times, toilet had a terrible smell Wenever flushed, shower door didn't close, under bathroom vanity leaked, fridge froze all our fruit and Veg, and premade salads, meat, cold cuts, and milk. I lost $100 worth of groceries. Such a shame because the park and staff were just beautiful.

    Stayed in July 2023

  • Reviewed: 10 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen utensils incomplete

    The location and price

    Stayed in June 2023

  • Reviewed: 13 April 2023

    6.0
    Would stay again if pool working
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Pool was broken kids very sad about this as main reason I chose this property that pool was their. Not the cleanest .

    Great size house !!! Covered in back area. Good size kitchen

    Stayed in April 2023

Showing 1 – 25

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