Salurner Strasse 15, Wilten, 6020 Innsbruck, Austria
#22 of 72 hotels in Innsbruck
Guests' ChoiceBased on 919 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.2
Free WiFi
10.0
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End of dialog contentReviewed: 25 June 2024
Adam
United KingdomN/A
Brilliant location. Clean with lovely views
Stayed in April 2024
Reviewed: 25 June 2024
Sandra
AustraliaI found the bed too hot during the night it has some sort of feather cover over the mattress pillows ok. Bathroom very good but no makeup mirror and the lights too bright over the mirror. Breakfast good but the cooked eggs were always cold and dry unless you had a boiled egg. The cupboards would have been better if they had doors I didn’t like everything I put in there by being on display.
I found the staff very friendly and helpful. The location of hotel very good. I loved the view of the mountains. The room was spacious and comfortable to sit in. I loved the fact they had an empty fridge so that I could keep my drinks etc cold.
Stayed in June 2024
Reviewed: 24 June 2024
Salah
Saudi ArabiaNothing
Staff very friendly Sara and deniz
Stayed in June 2024
Reviewed: 20 June 2024
Franciscus
NetherlandsIt was difficult to find parking.
Nice large room. Excellent breakfast.
Stayed in June 2024
Reviewed: 17 June 2024
Christine
United KingdomThere were not any negatives.
We were kindly given a room upgrade to a high floor, the view of the mountain was spectacular. All the staff were approachable & professional, we found the hotel very welcoming. The breakfast was superb & catered to varied groups of travellers. The sauna & steam rooms were very relaxing & well laid out. Location was great for getting around Innsbruck & arriving by train.
Stayed in June 2024
Reviewed: 17 June 2024
Ankita
GermanyLocation
Stayed in May 2024
Reviewed: 1 June 2024
Anne-marie
New ZealandAverage breakfast
Great Hotel.So close to main train station and old town. Beautiful room with mountain view. Comfortable bed and great shower pressure.Friendly staff
Stayed in June 2024
Reviewed: 1 June 2024
Paul
AustraliaMaybe breakfast a little pricey but great bakery/cafes close by.
Excellent location that was walking distance from train station and to the old town area. The staff were some of the best we had encountered. Special thank you to Anna - the best check in we have ever encountered. We were a little early and were given an upgrade, with panoramic views of the surrounding mountains and over the city. The room was spacious, very clean with comfortable bed, good bathroom and amenities and importantly fast wifi. There is a fitness room as well as a sauna and steam room. Would definitely stay here again. Nice way to end our travels in Austria.
Stayed in May 2024
Reviewed: 27 May 2024
Tina
United StatesN/A
Service was exceptional- especially Denis at reception desk! Breakfast was really good, too! Loved how clean & comfortable everything was!
Stayed in May 2024
Reviewed: 23 May 2024
Iurii
RussiaBoring Breakfast, no variety of food, no shoehorn in the room. We had a room with a Mountain View and windows didn’t opened
Great location and view, very friendly stuff, big rooms. Perfect cleanliness
Stayed in May 2024
Reviewed: 20 May 2024
Andrei
Bosnia and HerzegovinaI requested a room on the highest floor, but they provided only the 7th floor from 14.
Stayed in May 2024
Reviewed: 19 May 2024
Bruno
BrazilNothing
The view, big room, breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Winnie
SingaporeGood service
Stayed in May 2024
Reviewed: 15 May 2024
Gustavo
DenmarkThe room is equipped with a decent TV, but the setup to connect a phone for casting was a little convoluted. The AC was quite loud and clicked on and off very frequently and in short bursts, which was very distracting. It felt like it was badly regulated somehow, but changing the set temperature or fan speed didn't fix the problem.
Well located hotel at a modern standard of comfort. The room was very large, to the point of the understated decor feeling almost spartan. Nevertheless the bed was large and comfortable, and there was also a nice table and good chairs. Decent shower in a large bathroom. Good and varied breakfast with many delicious options both savoury and sweet, and a pleasing variety of drinks. Great location. The hotel is in a not-very-busy part of the city, so it's nice and quiet, but it's still only a 5 minute walk from the main train station, and also a short stroll from the city centre.
Stayed in May 2024
Reviewed: 15 May 2024
Brian
United KingdomAll good
Stayed in May 2024
Reviewed: 14 May 2024
Lynette
AustraliaBeds & pillows were very comfortable.. bathroom was a great size with good water pressure.. Staff were fabulous always happy to help & offer suggestions..would be very happy to stay there again.
Stayed in May 2024
Reviewed: 13 May 2024
Sam
AustraliaNothing really, great experience
Excellent hotel, very clean and staff are friendly. Location is also great
Stayed in May 2024
Reviewed: 7 May 2024
Scott
United StatesThe late night crowd leaving the Dance Club got loud outside, but that is actually not connected to the hotel. But, the second night was quieter.
Deniz, the front desk assistant was great. Made us feel like family. All the front staff was great and friendly. Super view from the 12th floor. Bell towers chiming bells on the hour was a bonus.
Stayed in May 2024
Reviewed: 29 April 2024
Anthony
AustraliaFriendly Customer Service, Attention to Detail and Immaculate Cleanliness were all impeccable. Great location midway between the railway and the old town centre meant we were within an easy 5 or 10 minute of everything we hoped to see and do. Would definitely book this again.
Stayed in April 2024
Reviewed: 23 April 2024
Satyabrat
SwitzerlandStaff, Breakfast, View, Location
Stayed in April 2024
Reviewed: 23 April 2024
Elena
IsraelNothing
This lovely hotel is located in the heart of Innsbruck! Couple of minutes walking to the Maria Theresien Street and Nordkette. Surrounded by lots of shops, cafes and restauraurants and even casino. Easy way out to the highway. Underground garage close to the hotel with reasonable prices. The rooms was very spacious and perfectly clean. we were upgrated to the 12 floor with the fantastic view on the town. The breakfast was very good with reach choice for every taste, including vegans. The staff is perfect, super nice and helpful. The hotel has gym and spa, but we handn't enjoy it. Super recommended, we'll definetly be back. Enjoy!
Stayed in April 2024
Reviewed: 22 April 2024
Sa-ngeam
ThailandNothing
Nice room, good room size, great view, good location and super nice staff.
Stayed in April 2024
Reviewed: 21 April 2024
Diego
SpainVery well located, the employees very kind and helpful. We travel with our dog and they treated as another guest !! Amazing!
Stayed in April 2024
Reviewed: 19 April 2024
Felipe
BrazilLocation. Very well located. Awesome breakfast.
Stayed in April 2024
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