Gerhard-Bronner-Str. 11, 10. Favoriten, 1100 Vienna, Austria
#147 of 390 hotels in Vienna
Guests' ChoiceBased on 2812 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 November 2024
Asanda
South AfricaNo complaints
Lovely, basic hotel in a great location. Spotlessly clean and very comfortable, perfect for a cozy stay!
Stayed in November 2024
Reviewed: 4 November 2024
Lisa
Austrianothing
We had a clean and modern room with a nice view. It was the perfect location to get to the airport in the morning. You're at the train station in two minutes. For us it was perfect.
Stayed in October 2024
Reviewed: 4 November 2024
Dennis
AustraliaPaid extra no hot buffet but ok cost 16.90 euro
Stayed in November 2024
Reviewed: 2 November 2024
Michaela
BulgariaI always love coming to Vienna and always choose one of the Motel One properties. The hotel has an excellent location, right next to the main train station. The rooms are very comfortable, clean and just the right size.
Stayed in October 2024
Reviewed: 2 November 2024
Richard
AustraliaNothing - everything was great.
The hotel is across the road from the main entrance to the Vienna train station so walking our luggage there was easy.
Stayed in October 2024
Reviewed: 31 October 2024
Peter
AustriaIt was hot in the room
Centric location and nice rooms
Stayed in October 2024
Reviewed: 29 October 2024
Andy
United KingdomHad to miss breakfast for an early flight, it was good last time we stayed so it was a real pity
Handy for the station, and we've stayed before.
Stayed in October 2024
Reviewed: 28 October 2024
Ali
TurkeyWhen we first entered the room, it looked clean, but when we took a closer look, we noticed stains on the sheets. Even after the cleaning service, I checked again, and they were still there. Just because the sheets are neatly arranged doesn’t mean they’re actually clean.
The property is centrally located. There is a metro station right across the street and many shops. There are cheap snacks for breakfast and dinner and many central points where you can mingle with people. There is a police station next to the property so it is safe. The hotel staff were friendly and helpful. There is a bar in the hotel. It is a nice place to stay for a long time.
Stayed in October 2024
Reviewed: 28 October 2024
Barbara
PolandWe have been here several times and will definitely come again. The rooms are always clean and comfortable. The staff is friendly and helpful. The breakfast is varied and delicious, well worth its price. The hotel is located near the train station which makes traveling easier.
Stayed in August 2024
Reviewed: 28 October 2024
Nicola
United KingdomCoffee making facilities in the room would have been good
Room was a good size, beds were comfortable, shower was excellent
Stayed in October 2024
Reviewed: 27 October 2024
Henry
New ZealandAll good
The room was excellent simple but excellent bed and bathroom .
Stayed in October 2024
Reviewed: 27 October 2024
Durgashini
MalaysiaNothing much , there were no air cond but it was cold cause of the temperature
It was very close to train station wien hbf and they have storage services for luggage
Stayed in October 2024
Reviewed: 24 October 2024
Yelena
North MacedoniaThe room was not clean. There were hairs in the bathroom and a lot of dust on the furniture in the room.
Location next to the train station.
Stayed in October 2024
Reviewed: 23 October 2024
Nikolas
CyprusI didnt like that they only had one small blanket and no bedsheets on top like rest of hotels in the world
Hotel is great and next to the train station. rooms are very quiet. Bed is very comfortable. Hotel is very modern.
Stayed in October 2024
Reviewed: 21 October 2024
Gavin
AustraliaGreat location for easy city exploring
Stayed in October 2024
Reviewed: 20 October 2024
Dima
Canadait was very hot in the hotel and you can't turn on ac in room as it's deactivated for the entire hotel
Great location
Stayed in October 2024
Reviewed: 20 October 2024
Denise
United StatesNo comment for this. It was only a one-night stay and all my needs were met.
Perfect location between the Vienna Central Bus Station and Wien Hbf Train Station. Appreciate how helpful the staff were: thank you for allowing me to check in early without an extra charge! (Luckily a room was available!)
Stayed in October 2024
Reviewed: 20 October 2024
Carolyn
CanadaThe room was very small, only a paper cup was provided in the room and there is no food served outside of breakfast at the hotel.
The location was excellent for arriving/departing Vienna by train.
Stayed in October 2024
Reviewed: 19 October 2024
Katalin
United KingdomIt is a confortable, clean hotel ,just opposite to the railway station, very convenient location.
Stayed in October 2024
Reviewed: 19 October 2024
Karen
United KingdomDidn't opt for breakfast as it seemed quite expensive.
Great location for main train station (with metro to centre), bus to airport and a hop-on-hop-off bus stop. Room clean and comfortable, although a little warm. Staff very nice and helpful.
Stayed in October 2024
Reviewed: 17 October 2024
Ramírez
SpainEverything was great!
Close to the station and Belvedere Palace. New furniture, comfortable bed and nice bathroom.
Stayed in July 2024
Reviewed: 15 October 2024
Sophie
Austriawindows need to be cleaned.
great location especially if you’re traveling by train. beautiful view over hbf. stayed at 11th floor. room is not big but very comfortable and has everything you need. good hairdryer, towels and tissues. windows could be cleaner, aside from that we had a wonderful stay and were allowed to check in two hours early. thank you.
Stayed in October 2024
Reviewed: 15 October 2024
Stefan
Austrianothing to complain about!
The hotel is very well located, only a few minutes from the main station. The breakfast buffet is rich, yet the room was rather crowded in the morning (also a sign for the good quality, I guess). The rooms are nice and quiet, despite the proximity to the train station.
Stayed in October 2024
Reviewed: 13 October 2024
Martin
United KingdomThere were no tea and coffee making facilities in the room or a safe. These are pretty much standard these days, so was a bit disappointed that they were not in the room.
The staff were great, The location by the train station excellent. A 25 min walk to the centre of Vienna.
Stayed in October 2024
Bydgoszcz, Poland
Vatra Dornei, Romania
Telfes im Stubai, Austria
Lumberton, USA
Amakhala Game Reserve, South Africa
Trebinje, Bosnia-Herzegovina
Bophut , Thailand
Nha Trang, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content