Mariahilfstraße 6, 6020 Innsbruck, Austria
#21 of 72 hotels in Innsbruck
Guests' ChoiceBased on 658 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.7
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 23 June 2024
Julien
FranceBreakfast
Location
Stayed in June 2024
Reviewed: 17 June 2024
Trudy
AustraliaRoom temperature too high for sleeping. Pillows could be better.
Great location and room overlooking river. Bar downstairs & good breakfast.
Stayed in June 2024
Reviewed: 16 June 2024
Grace
CanadaI can’t think of anything that could have been better, except that I got sick the day after my arrival with a cold, but your staff gave me directions to a pharmacy. I loved that someone would write the name of whatever I was looking for on a paper and I could always show it to someone on the street if I was feeling lost, and they would further direct me. I liked everything!!
I was alone and walked so I loved 💖the location. I loved looking out at the river and bridge from my window. I loved the breakfast every morning and the friendliness and helpfulness of the staff throughout each day when I had questions. When I was done my touring/shopping each day, I felt like I was “coming home” to my room. I will always be grateful I chose your hotel for my visit to Austria 🇦🇹
Stayed in June 2024
Reviewed: 15 June 2024
Jayesh
IndiaThe location was amazing. The service was excellent.
Stayed in June 2024
Reviewed: 15 June 2024
Patrick
AustraliaThe place to stay in Innsbruck. Super
Stayed in June 2024
Reviewed: 13 June 2024
Kevin
United StatesBed was so comfortable, location is great! Breakfast is amazing
Stayed in June 2024
Reviewed: 12 June 2024
Richard
AustraliaNothing
Rooms were very comfortable and quiet. Staff extremely helpful. Only a 10 minute walk to the old town. Breakfast was excellent.
Stayed in June 2024
Reviewed: 11 June 2024
Nott
AustraliaBreakfast was excellent
Stayed in June 2024
Reviewed: 10 June 2024
Elizabeth
AustraliaNo kettle in room but also not expected. However, free and available at all times from machine in bar on ground floor..
Very convenient location and friendly helpful staff. Parking close by and secure. Good fresh breakfast included and would happily stay here again. Convenient luggage drop off close to front door.
Stayed in June 2024
Reviewed: 10 June 2024
Gerald
United StatesGreat location in old town with a wonderful view😊👍🇦🇹
Stayed in June 2024
Reviewed: 6 June 2024
Kristine
AustraliaThe hotel was in a good location just over the bridge from the old town. The breakfast choices were excellent with a variety of options. The room was spacious and comfortable.
Stayed in June 2024
Reviewed: 5 June 2024
Linda
CanadaWe found the beds to be hot. The duvet cover was comfortable but too warm.
The location was great, right across the bridge from the old town. Thank you to Laura at the front desk for being so helpful in answering our questions! We appreciated the umbrellas that were available to guests, and the Welcome Card that gave us access to free transit and discounts on attractions. The breakfast selection was good. The building has so much interesting history!
Stayed in June 2024
Reviewed: 3 June 2024
Pranay_valson
GermanyWe didn't get mountain views as we had requested during the booking as they put us in the lower floors. The 2 bedroom was a bit small and the bathroom door was hitting the main door.
Arriving here gives you an iconic feeling of being in the heart of Innsbruck. Perfect historic location across the river with mountains in the background. Comfortable clean quiet rooms and beds. They also provided us free parking and we wished to have stayed here longer. Breakfast was excellent and the service was top notch!
Stayed in May 2024
Reviewed: 3 June 2024
Virpi
FinlandMinibar for cold drinks was missing.
Super location with only a few steps to old town, but queit. Good views. Good breakfast. Super clean. Higly recommend.
Stayed in June 2024
Reviewed: 2 June 2024
Amanda
GermanyEven though it was cool outside, the room got very hot. The air conditioning didn’t really work well so it did make sleeping difficult.
So much space and amazing location.
Stayed in June 2024
Reviewed: 1 June 2024
Lorna
United KingdomLocation
Stayed in June 2024
Reviewed: 1 June 2024
Geoffrey
AustraliaShortage of storage and hanging space.
Close to the old town. Easy walk to restaurants. Excellent breakfast and a friendly bar.
Stayed in June 2024
Reviewed: 1 June 2024
Tinsley
United StatesExcellent in all the above. So very clean.
Stayed in May 2024
Reviewed: 31 May 2024
Charles
United KingdomNothing needs improvement
Every staff member was helpful and smiling. Offered the loan of a brolly when realised I was about to go out into the rain. Breakfast team were really switched on to needs.
Stayed in May 2024
Reviewed: 31 May 2024
Gary
United StatesThe room with it's low ceiling
The location is great, breakfast was very good, low ceiling in the room caused me to hit my head several times, it actually bled.
Stayed in May 2024
Reviewed: 30 May 2024
Vaman
IndiaNothing that I can remember
Excellent stay at this hotel. Location is fantastic. Pretty happy with cleanliness of the hotel. The staff is polite and helpful. Breakfast is superb. Overall it was a nice stay and recommend this hotel for family.
Stayed in May 2024
Reviewed: 29 May 2024
Nasaporn
ThailandNone
Good location, Good view, Good staff, Good breakfast.
Stayed in May 2024
Reviewed: 23 May 2024
Sagarsiddha
IndiaCan't mention anything
View from the room, cozy little bar on ground floor
Stayed in May 2024
Reviewed: 22 May 2024
Mary
AustraliaNothing
Everything we needed was available the location was central . Staff were friendly and very helpful and efficient
Stayed in May 2024
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